Executive Assistant Administrative Support
Resume:
Barbara M. Shott
Somerset MA 02726
Cell phone: 401-***-****
E-Mail: ********@*****.***
Professional Summary
Highly organized and detail-oriented Executive Assistant with more than thirty years' experience supplying thorough, organized administrative support to senior healthcare executives.
Professional Skills
Excellent typing skills
Gregg shorthand, transcription skills
Proficiency in Windows, PowerPoint, Excel
Excellent communication skills
Self-directed
Strong interpersonal skills
Excellent verbal and written communication skills, diplomacy, confidentiality, sound judgment.
Work History
Oct 2000-Mar 2014: Rhode Island Hospital, Providence RI
Title: Project Director and Executive Assistant to the Chief, Division of Pulmonary/Critical Care Medicine, Department of Medicine
Managed the Division Chief's complex and frequently-changing travel arrangements and coordinated the pre-planning of trips. Coordinated and managed external contacts for Division Chief and kept track of periodic communication needed for priority contacts.
Took the lead on specific projects as assigned and managed a variety of special projects, including end-of-life initiatives in the Medical Intensive Care Unit and coordination of teaching for end-of-life research and educational initiatives in the MICU and for the palliative care training course for internal medicine residents. Prepared manuscripts based on research done in the MICU, including some original writing, as well as coordination of efforts among authors, locally, nationally and internationally
Work History (continued)
Coordinated multiple research projects and expert panels headed by the Chief, including participation in support panels, such as rationing in the ICU. Acted as informed representative for the Chief in dealing with colleagues, patients, internal and external customers and others while maintaining confidentiality of highly sensitive information. Responded to a wide range of inquiries/requests from Chief's colleagues and their assistants. Proactively anticipated and identified needs and concerns and addressed them independently. Gathered and evaluated information from various sources and prepared appropriate reports, when requested. Managed the Chief's calendar on a daily and long-term basis. Facilitated the flow of email and telephone communications, screened and referred calls as appropriate. Developed strong rapport with Chief's professional colleagues and their assistants. Handled pulmonary/critical care Fellows night coverage payroll, on a biweekly basis. Provided administrative support to other Pulmonary/Critical Care attending physicians and other members of the Division as necessary to complement the work of other Division administrative assistants to ensure the optimal functioning of the Division.
Saint Anne's Hospital, Fall River MA
Title: Medical Staff Coordinator (Supervisor: Malcolm MacDonald MD)
Under the direction of the Chair of the Medical Staff, handled credentialing and re-credentialing of the entire medical staff. Maintained established files of the medical staff office. Assisted in all evaluations of files by varies agencies during hospital inspections, i.e., DEA and JCAHO. Attended and took minutes at monthly Credential Committee meetings.
Title: Executive Assistant to Vice President of Administrative Services (Supervisor: David McQuaid)
Title: Administrative Secretary to Director of Pharmacy Services (Supervisor: David McQuaid)
Title: Medical Transcriptionist (part time)
Professional Secretary Inc (PSI), Swansea MA
Title: Administrative Medical Secretary (part time)
Charles J. Sasson MD (cardiologist), Fall River MA
Work History (cont.)
Title: Administrative Secretary to Director of Cardiology (Albert Most MD)
Rhode Island Hospital Providence RI
Education
Lasell College, Auburndale, MA
Associate of Science Degree in Medical Secretarial Science
Cardinal Cushing College Brookline MA
Major: Medical Secretarial Science
Other
Basic Unit: Clinical Pastoral Education
Accredited by the Association for Clinical Pastoral Education Inc and the U.S. Catholic Conference, Saint Anne's Hospital, Fall River MA
References provided on request.
March 2025
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