Scrum Master Continuous Improvement
Resume:
Humphrey Ebot Obenson
Skills
Years of Experience
Scrum Master
JIRA
PI Planning
Banking/ Financial
Agile Methodologies
Summary:
Proven ability to help organizations implement Lean, Scrum, Kanban and Continuous improvement best practices.
Expert at driving the adoption and enforcement of scrum rules, removing impediments and fostering self-organization.
In depth understanding of the Software Development Life Cycle working in both Waterfall and Agile environments.
Adept at leveraging agile methods with business initiatives to deliver quantifiable results that are sustainable.
Work effectively with both developers on UI and PO and stakeholders on UX.
An advocate for change, creating an environment of continuous improvement, challenging the status quo and developing a compelling case for change.
Exceptional problem solver with a keen ability to resolve technology issues, provide system enhancements, define, design, develop, and implement highly successful automated solutions, as well as find solutions where others have failed.
Education:
Bachelor’s degree in business administration (Bachelor of Science, B.Sc) Faculty of social and Management Sciences – Buea University, Cameroon, West Africa-2004
Certifications:
Professional Scrum Master Certification (PSM) – Scrum.Org
Business Analysis Certification – Expert Rating Solutions
Areas of Expertise:
Coaching/Mentoring
Servant Leadership
Facilitator
Conflict Resolution
Emotional Intelligence
Scrum
Kanban
XP
Agile Manifesto
Stakeholder Management
Team Velocity Tracking
Backlog Grooming
Relative Sizing/Story Pointing, Iteration/Sprint Planning
Jira, Horizon, Rally, Visual Studio, MS Office Suite
Continuous Improvement
DevOps
Value Stream Mapping
Project Roadmap Development
Professional Experience:
Wells Fargo March 2023-Present
Senior Scrum Master
Working within the Data insights Innovations and Facilitation Department for Compliance.
Operating in the capacity of IT Projects Execution Manager/Project Manager L4.
Scrum Master for a Kanban and Scrum team, faciliting all Scrum/Kanban ceremonies.
Assisting Kanban team to priotize work and limit WIP and revisiting team metrics weekly with the team in regard to items created versus resolved.
Working in detail with Reporting team to make sure reports are being migrated into the cloud environment effectively and any impediments and blockers are resolved in a timely manner.
Coordinating the Scrum team and removing any blockers as we work intensively in moving reports from Tableau into Power BI environment.
Participating in a weekly Scrum of Scrums meeting which comprises of five scrum teams to give updates on team performance, any impediments or dependencies which need to be resolved prior or during a live Sprint.
Reviewing the definition of Ready on each story through a dashboard to make sure all aspects are aligned for stories to be Sprint-Ready and sending out reports to managers, scrum masters, team leads if any items need to be updated such as missing acceptance criteria, Descriptions, story points, Features, tasks, subtasks etc.
Working closely with Data Engineering Analysts(DEA’s) during Refinements and Sprint planning meetings to make sure stories are created on all Scrum Team boards prior to the start of each Sprint with adherence to priority and assisting them move stories within the boards after team capacity review for all five scrum teams.
Coordinating with other scrum master’s during a scrum master pull-up meeting to review processes and ensure that all teams are following required workflows and updating progress in JIRA accordingly and responding positively to team working agreements.
Reviewing team maturity and working with team on Agile quarterly assessments and using confluence to track any existing trends or issues for reporting purposes and general managerial team review.
Working closely with junior scrum masters in workshops bringing them up to speed on creating Features in JIRA, migrating stories from L1 to L2 and prioritizing backlogs to be in line with JIRA hygiene weekly review.
Bank of America Jul 2022 - Jun 2023
Scrum Master
Working within the US Central Finance Regulatry Reporting on data Modernization. SAFE environment.
Scrum Master for two teams, facilitating all scrum activities such as daily Standups, Sprint reviews, Sprint retrospectives and Sprint planning sessions.
Assisting the teams better understand acceptance criteria and requirements during refinement sessions.
Coordinating with other scrum master’s to mitigate risks and depencies during Scrum of Scrum meetings.
Helping teams better understand story pointing and maintaining and increasing team velocity per team performance.
Working closely with Product owners and management to coordinate releases.
Participating in PI planning sessions to determine work, risks and roadmaps.
Helping scrum teams eliminate impediments and facilitating rapid resolution of depencies.
Onboarding new scrum master’s and assisting in setting up new teams and Jira boards effectively.
Providing end of Sprint metrics and reports to management as well as bi-weekly reports on available team capacity.
Updating teams on future epics and fix version expectations.
Helping team growth through providing metrics such as burndown chart, Sprint reports, velocity reports and burnup chart reports during daily standups, restrospectives and Sprint planning sessions.
Working closely with Product owners to prioritize stories accordingly.
Making sure resources understand product requirements, roadmap and need to customers/stakeholders.
Working closely with RTE’s to coordinate PI planning events and PI program flow.
Wells Fargo Jul 2021 – Jul 2022
Lead Scrum Master
Project – Working within Liquidity Risk Management as Lead Scrum Master for three Scrum teams within the Department on software updates as well as new features per business and stakeholder requirements.
Responsibilities:
Facilitating all Scrum ceremonies such as the daily standups, Refinements, Sprint planning, Sprint review and sprint retrospective and assisting Scrum teams on various activities such as accurate story pointing during refinement and the importance of properly understanding acceptance criteria and story requirements.
Updating team progress on a daily basis during daily standups and encouraging various teams to be more cross functional and self-motivated.
Working with various teams and educating the teams on writing and updating working agreements according to change with Scrum team operational norms.
Assisting teams resolve impediments and find rapid solutions in resolving defects and eliminating bugs.
Reporting team progress to management on a bi-weekly Scrum Master Sprint review.
Helping teams to reduce WIP and better increase performance through transparency, inspection and adaptation to changes from the business and stakeholders.
Working effectively with the Jira application to produce Sprint Reports and create dashboards for Scrum life cycle monitoring as well as generating reports for the team to be used during retrospectives and management requirements.
Assisting other Senior and Junior Scrum Masters to better understand workflow within Liquidity Risk Management (LRM) as well as how to better define the definition of “Ready” and “Done”.
Working effectively with Product owners to prioritize stories and limit scope change during a two-week Sprint.
Worked closely with developers ensuring high quality UI requirements for software application built is properly understood prior to start of each Sprint or increment expectation.
Facilitated review meetings with stakeholders to get and document any feedback on UX prior to the deployment of final product,
Responding to change requests from the business and stakeholders as well as protecting teams from outside interruptions during the Sprint.
Facilitating a positive rapport between Developers, Product owners and stakeholders.
Working effectively with Project managers in creating release documentation and performing detailed review to validate adequacy of release documentations in a timely manner.
Updating all Scrum Masters within LRM to any changes in systems such as Jira and Confluence as well as updating management of any such changes.
PNC Bank, Charlotte, NC Nov 2018 – Jun 2021
Scrum Master
Project: Design, development and delivery of a robust Financial Data and Reporting platform to comply with the Qualified Financial Contracts (QFC) recordkeeping regulations mandated by the FDIC and SEC.
Responsibilities:
Working with Business Managers across multiple Bank LOBs, Product owners and EY consultants to implement agile principles in the development process.
Coaching and mentoring 2 onshore and 1 offshore development teams and Scrum Masters new to agile best practices and scrum framework.
Supporting the PMO in transitioning to the Scrum framework, from waterfall.
Facilitating Scrum teams in the software build of robust cyber security systems for internal use.
Facilitating and assisting developers get adequate data flow for API and UI development as well as proper testing environments to ensure enhanced cyber security upgrade systems.
Mentoring team members on agile software development principles and best practices, including implementation of process improvements ideas learned from retrospectives.
Facilitating daily scrum meetings, sprint planning meetings, sprint review meetings, and sprint retrospective meetings.
Facilitating scrum of scrum meetings with offshore team to provide visibility of team’s work and coordinating cross-team dependencies.
Mentoring and coaching scrum teams on Relative Estimation and User Stories.
Tracking visible teams progress, velocity, sprint burn down charts, release burn down charts and other metrics and information radiators on an ongoing basis.
Identifying and removing impediments to development team progress and protected the teams from outside distractions.
Developing metrics used to determine inefficiencies and areas for improvement across the organization.
CITIBANK, Tampa, FL Feb 2014 – Oct 2018
Anti-Money Laundering (AML) Analyst
Responsibilities:
Reviewed alerted cases dispositioned by analysts to ensure all required data fields were properly completed, SAR filings were properly mitigated, and case disposition narratives were standard per Citi compliance Regulations.
Investigating assigned cases/alerts using systems such as PRPC, Business Objects as well as systems such as LexisNexis, D&B, Bloomberg and google to verify KYC information as well as determine flow of funds and escalate any undetermined transactions to the Financial Intelligence Unit (FIU).
Assisted in UAT testing during periodic PRPC updates and provided feedback on what functionalities could be added to improve system performance.
Working on Foreign Correspondent Bank (FCB) transactions including cross border high risk geography transactions.
Researching recurring originator to beneficiary transactions in order to determine any instances of money Laundering and or terrorist financing activity.
Working as part of the post PFG group providing case work for new alerted money laundering scenarios.
Submitted 314b requests to correspondent banks requesting additional customer transaction information to determine reason for specific transactions.
Documenting accumulated facts from investigations so they can be utilized in presentations to senior management and compliance Conduct investigations in support of policies and procedures.
Staying current with training and applying knowledge of any imposed sanctions or laws/regulations to assigned cases.
Reviewed various Regulatory body sanctions such as SEC, FINRA and FinCEN sanctions to determine case disposition outcomes and improve the writing of internal Processes and procedures.
Preparing escalations for potential filing of suspicious activity reports on unusual client activities which may relate to money laundering or terrorist financing.
Operating within agreed business SLAs and confidentiality standards within Citibank and its stakeholders.
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