Cloud Migration Program Management
Resume:
SAMIR JHA
404-***-**** ********@*****.*** Cumming, GA
PROFESSIONAL SUMMARY
Dynamic IT Leader with over 17 years of experience in leading large-scale digital transformations and cloud migration programs. Expertise in managing cross-functional and delivering successful IT programs, leading to a 30% decrease in customer complaints and achieving a 95% on-time delivery rate. Demonstrated excellence in implementing process improvements that enhance productivity by 40%. Notable experience in the Quick Service Restaurant (QSR), Manufacturing and Consumer Product, Retail & Distribution (CPRD) industries. Proficient in Agile Methodology, Waterfall SDLC, Release Management, Change Advisory Board
(CAB), Architecture Review Board (ARB) and Application Implementation. Excel at facilitating key Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Cross Team Demo, Retrospective and Backlog Refinement. Ready to leverage my expertise in Program Management and innovative solutions to drive organizational success. SKILLS
• Project & Program Management
• API Integration
• Cloud Migration (Azure Migration, AWS Application Migration)
• Cross Functional Team Leadership
• Jira, Confluence
• Microsoft Project Plan, Excel
• Budget Management
• Agile Methodology
• Scrum Ceremonies
• Application Development & Implementation
• Strategic Planning
• Risk Management
• Amazon Web Service – AWS
• Microsoft Azure AI (Machine Learning, Generative AI)
• Microsoft Azure
• salesforce.com, MuleSoft
• CRM Microsoft Dynamics 365
• Restful API Management, RAML, SOAP
• Java/J2EE, .Net, C#, Python
• GitHub, Jenkins
WORK EXPERIENCE
04/2023 – Present Senior Technical Program Manager Neptune Technology Group Duluth, GA Neptune Technology Group is a leading manufacturer of water utility management products designed to optimize metering and data collection.
• Oversaw Enterprise Application and Data IT Programs, including the Subscription Management System, AWS Cloud Migration and Atlassian Jira Cloud Migration.
• Spearheaded cross-functional team in large-scale application implementation initiatives, driving project success across multiple departments.
• Led the migration of Enterprise Applications and Data (EAD) services to AWS Cloud and decommissioned the on-prem server, reducing operational costs by 30%.
• Achieved 30% decrease in customer complaints, significantly enhancing user experience and satisfaction.
• Implemented process improvement that led to 95% on-time delivery, ensuring project timelines were consistently met.
• Successfully migrated two Jira instances to the Atlassian cloud, enhancing collaboration and project management capabilities, resulting in 40% increase in productivity and 50% reduction in maintenance and license costs.
• Established Program Increment (PI) events, feature-level story mapping, grooming and cross-team demos.
• Represented the program in the project kick-off, monthly Program Review Board (PRB) meetings with executives.
• Managed EPICs, User Stories in Jira and created Jira Dashboard, Sprint Board for reporting and managing the Sprint.
• Provided velocity metrics, identified areas for improvement, and guided the team achieving project goals and key performance indicators (KPIs).
• Represented the project in Change Advisory Boards (CAB) ensuring smooth transitions and minimizing disruptions.
• Represented Program Review Board (PRB), CAB, Weekly Status Review (WSR), triage, and defects management. Jha, Samir Page 2 of 3
06/2011 – 02/2023 Engagement Manager Capgemini Atlanta, GA Capgemini is a multinational information technology (IT) services and consulting company and has grown to become a global leader in consulting, technology services, and digital transformation.
• Directed global teams, championing digital and platform transformations across various sectors.
• Managed a $6M budget program for Inspire Brands that successfully migrated 800 on-premises virtual machines to Azure Cloud.
• Orchestrated a global rollout of McDonald’s eCommerce platform and Digital Transformation initiatives, enhancing customer engagement.
• Oversaw modernization of legacy applications and cloud migration project for The Coca-Cola. CLIENT: Inspire Brands Inc. Atlanta, GA 10/2020 – 02/2023 Inspire Brands is a multi-brand restaurant company established with the vision of strengthening great brands and supercharging their long-term growth. The company operates a diverse portfolio of well-known restaurant brands, including Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin Donuts, Jimmy John's, and Sonic Drive-In.
• Managed $6M budget program to migrate approximately 800 on-premises virtual machines (VMs) from five data centers to the Microsoft Azure Cloud.
• Provided program management and governance to customers migrating VMs to Cloud.
• Implemented the Azure Landing Zone to host the migrated applications Documentation of Azure asset deployment.
• Eliminated redundancy by identifying approximately 800 VMs for migration and enabling Inspire to decommission more than 1000 VMs.
• Championed a 70% reduction in operating costs within months. CLIENT: McDonald Corporation, Chicago, IL 10/2017 – 08/2020 McDonald's Corporation is one of the world's leading global food service retailers and operates in over 38,000 locations in more than 100 countries.
• Managed global rollout for eCommerce Platform and Digital Transformation to provide Microservice based architecture over cloud infrastructure.
• Oversaw Product Lifecycle from feature request for Market, Solution & Design, feature development, Market Adoption, and Go Live.
• Endeavored Digital Customer Systems, Integration Delivery with 3rd party and Loyalty Implementations.
• Led a global team of over 20 members to drive the digital transformation program and deliver on $3 M dollar initiatives.
• Liaised between IT leaders and market stakeholders to facilitate end-to-end project delivery.
• Enhanced team productivity and achieved project delivery and capacity planning goals by identifying and monitoring both technical and non-technical tasks. CLIENT: The Coca-Cola Company, Atlanta, GA 01/2014 – 08/ 2017 The Coca-Cola Company is a global beverage leader.
• Managed Legacy Application Modernization (salesforce.com), Cloud Migration, and several projects that include a high budget and large program delivering mobile Salesforce Automation development and selling capabilities to approximately 8,500 front-line sales associates across U.S. and Canada, re- platform to salesforce.com, Hyperion Essbase Upgrade and several fixed price engagements.
• Cross-collaborated with Finance, Business, and Development teams to review rolling estimates and align project object scope, timeline dependencies, and status.
• Initiated and executed the Support and Application Improvement plan.
• Ensured stakeholders alignment with the scope changes and timelines by representing projects in Release Management, Architecture Review (ARB), and Change Management Approval (CAB).
• Solved business partner and application users' challenges by tracking Service-Now with defined SLA. Jha, Samir Page 3 of 3
CLIENT: Cox Automotive (Manheim), Atlanta, GA 06/2011 – 12/2013 Cox Automotive is a leading global provider of automotive services and technology. Cox Automotive is a subsidiary of Cox Enterprises.
• Managed portfolio of core applications for Pre-sale, Sale, and Post sale functionalities. Direct Build-To- Run engagement with a large team and revenues of $3.5M/year.
• Organized frequent meetings with the Finance team to review the rolling estimate, the Business team, Development team to align project objective, scope, timeline, dependencies, and status.
• Managed business requirements by reviewing Functional design documents to ensure they meet business requirements.
• Ensured AS-IS status, including server specifications, database setting, size, indexes, applications list, interface list, and user’s security components of existing production environment have been documented.
• Steered Integrations by ensuring all issues are fixed, and applications are receiving data from interfaces.
• Launched scheduled production releases by coordinating with infrastructure, network, database support, and application support teams ensuring all the deployment/ releases are completed.
• Reviewed business scenarios use cases and test entry and exit criteria for System Integration Testing
(SIT) and User Acceptance Testing (UAT).
EDUCATION
Bachelor of Engineering in Electronics and Telecommunication • Amravati University, India CERTIFICATION & TRAINING
• Certified Scrum Master
• PMP Certification - Project
Management Institute (PMI)
• API Design and Management
• AWS Certified Cloud Practitioner
• Microsoft Azure AI Fundamental
• Microsoft Azure Fundamental (AZ-900)
• Engagement Management (Capgemini
Internal)
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