Data Entry Customer Service

NR NASHUNDRA RUCKER

Pompano Beach, FL ***** 754-***-****

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PROFESSIONAL

SUMMARY

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient in daily office task which include telephone communication, filing paperwork, scanning documents, data entry and handling confidential paperwork.

SKILLS Clerical Task

Data Entry

Document Scanning

Sorting and Labeling

Confidential paperwork

Mail Handling

Records Management

Client Account Management

WORK HISTORY INSURANCE INTAKER 10/2022 to 03/2023

Quest Diagnostics Missouri (Remote)

Conducted outbound calls with state farm US health applicants TU calls working with scheduling appointments for Quest Diagnostics customers to come in for their scheduled blood work Calling customers that inquired about getting possible health insurance. ADMINISTRATIVE ASSISTANT 04/2021 to 09/2021

City Of Pompano Beach (Temporary Assignment) Pompano Beach, FL Scanning documents to Risk Master and renaming files Create and print labels

Filing documents, organizing in alphabetical order Executed record filing system to improve document organization and management.

Answer phones and direct calls to the appropriate extensions Meet and greet customers when picking up documents or gift cards that they qualified for

Working on and up-dating spreadsheets.

TITLE CLERK 05/2017 to 11/2020

GotWorX Staffing (Temporary Assignment) Deerfield Beach, FL Performed data entry and other administrative tasks to keep records and files organized and accurate.

Entered title and vehicle information into database. Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.

Communicated with customers to resolve common title issues. Accurately process incoming titles daily from dealerships EDUCATION High School Diploma

Blanche Ely High School, Pompano Beach, FL

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