Devops Engineer Red Hat

Raafat Abaid

Anaheim, CA 714-***-**** ******.****@*****.*** LinkedIn

Senior DevOps engineer with 16+ years of experience SUMMARY in driving OF positive QUALIFICATIONS environmental change through innovative technological solutions, helping clients migrate to any cloud provider, and getting rid of technical debt through implementing infrastructure as code and cloud-enable both application and infrastructure.

Strong ability to lead strategic initiatives with focus areas on automation, AI, and process improvement. Proven ability to collaborate with executives & cross-functional teams to deliver high-quality projects. Areas of expertise include:

Cloud/Container/Virtualization technologies: Kubernetes(K8’s), Red Hat OpenShift (OCP), Container Nation Virtualization

(CNV),OpenShift Platform Plus (OCPP) – OpenShift Virtualization, Red Hat Quay.io, Helm, Kustomize, Artifactory, Google Cloud Platform (GCP), Amazon Web Service (AWS), Microsoft Azure, Oracle Cloud, Docker, Podman, VMWare, VirtualBox, Red Hat Virtualization, Red Hat CloudForms, ArgoCD, GitOps, Git (Github, Gitlab, Gittea), infrastructure as Code (IaC). Automation: Ansible, Ansible Tower, YAML, Bash, Jenkins. Operating Systems: RedHat Linux, Fedora, Centos, Ubunto, RHEL, Windows XP/Server, Mac OS Data Management: SQL, MYSQL, PostgreSQL, MongoDB, Graphana, Prometheus, MariaDB, Elasticsearach, Kibana PROFESSIONAL EXPERIENCE

IBM

Lead Platform Engineer Technical Product Manager, Remote Sep 2024 – Present

• Designed, deployed, and managed OpenShift Container Native Virtualization (CNV) environments to run virtual machines alongside containerized workloads, enhancing flexibility and consolidation.

• Integrated CNV with OpenShift networking, storage, and security policies to optimize performance and compliance in enterprise environments.

• Assisted in migrating traditional VM-based workloads to OpenShift CNV, reducing infrastructure costs and increasing operational efficiency.

• Automated VM lifecycle management using GitOps methodologies, ensuring consistent deployments and streamlined updates.

• Provided technical guidance on CNV adoption, troubleshooting, and best practices to engineering teams.

• Led the strategy, roadmap, and execution for HashiCorp Vault, ensuring seamless integration with cloud-native environments, including OpenShift.

• Provided technical leadership and SME guidance on secrets management, encryption, and access control, helping organizations secure their workloads efficiently.

• Designed and implemented enterprise-scale Vault architectures with high availability, disaster recovery, and performance optimization.

• Developed and delivered sales enablement content, training materials, and technical workshops to empower sales reps and technical sellers with a deep understanding of Vault + OpenShift integration.

• Created customer-focused technical demos, solution briefs, and whitepapers showcasing the value of Vault for Kubernetes and OpenShift environments.

• Drove customer adoption and enablement through technical documentation, best practices, and hands-on training sessions.

• Collaborated with engineering, sales, and product teams to refine Vault features based on customer feedback and industry trends.

• Advocated for GitOps and automated secrets management to enhance security and compliance within Kubernetes and OpenShift environments.

• Integrated HashiCorp Vault with OpenShift to provide dynamic secret management and secure workload authentication.

• Developed automated deployment strategies for Vault on OpenShift, utilizing Helm, Operators, and GitOps pipelines.

• Created enablement materials and technical training for OpenShift-focused sales engineers, demonstrating how Vault enhances OpenShift security and compliance.

• Ensured multi-cluster secrets management across OpenShift environments for high availability and scalability.

• Optimized OpenShift RBAC and security policies to enforce least-privilege access for Vault users and applications.

• Provided technical consultation and support for teams deploying OpenShift workloads with Vault-managed secrets.

• Assisted in implementing OpenShift Container Native Virtualization (CNV) use cases, ensuring secure access to sensitive data within VMs and containers.

Raafat Abaid

Anaheim, CA 714-***-**** ******.****@*****.*** LinkedIn Senior DevOps Engineer – Sustainability, Remote June 2023 – Sep 2024

• Installation, deployment, automated deployment and management of Advanced Cluster Manager (ACM) and Advanced Cluster Security(ACS) with OpenShift

• Deployment of CI/CD pipelines using ArgoCD, GitOps, Jenkins, and custom scripting for operators and various resources and deployments within Kubernetes and OpenShift. Experience with quay.io image registries on-prem or in cloud as well as Artifactory

• Installation of OpenShift on bare metal / virtual machines / cloud infrastructure and day 2 operations / onboarding. Responsible for configuration of identity management / authentication as well as roles and rolebindings for diverse types OCP Architect - of users, groups, service accounts, etc.; certificate management for ingress controllers and internals for the clusters; assignment of resources to master/infra/worker nodes for better resource management via taints and tolerations

• Customization of ACM policies for management of OpenShift/K8s clusters at scale

• Monitoring and performance tuning of all resources within OpenShift clusters using Prometheus/Grafana and ELK stack as well as alerting with PagerDuty and other integrations; modification of MachineConfigs for performance tuning of nodes for workloads and node customization

• Developing containers at the base level using Dockerfiles or Container files and various build tools eg docker build / buildah; taking those images and importing them to be used in OpenShift for management at scale

• Writing and configuring custom helm charts for deployment of resources on Kubernetes or OpenShift, as well as Kustomize for stagebased patching integrated with ArgoCD (OpenShift-Gitops)

• Implemented CNV on OpenShift to enable seamless integration of virtual machines within the OpenShift ecosystem, supporting a hybrid cloud infrastructure.

• Demonstrated a deep understanding of platform and product knowledge by articulating value proposition and ROI, understanding the competitive landscape, and constructing relevant use cases to drive a 25% increase in sales

• Prepare approximately 100 discovery sessions annually for clients on IBM data-exchange products to identify and resolve client pain points through POC walkthroughs, and troubleshoot inquiries post-MVP implementation

• Designed and implemented numerous viable client solutions by leveraging current product capabilities and providing input to product teams for solution refinement, resulting in a 15% improvement in client satisfaction

• Conducted technical accelerators, including demonstrations, POTs, POCs, workshops, solution designs, proposals, and MVPs, resulting in a 30% enhancement of technical proof point delivery and sales outcomes

• Strong negotiation skills by effectively collaborating with high-level managers to achieve mutually beneficial outcomes.

• Conducted technical accelerators, including demonstrations, POTs, POCs, workshops, solution designs, proposals, and MVPs, resulting in a 30% enhancement of technical proof point delivery and sales outcomes DevOps Engineer – Client Engineering, Remote April 2021 – June 2023

• Kubernetes / OpenShift installation / management / architecture at scale. Experience managing OpenShift 4.x on 100+ clusters with 100+ nodes each, as well as managed OpenShift / hosted OpenShift services both on bare metal in the data center, with VMWare, or in cloud or managed OpenShift such as ARO

• Demonstrated deep understanding of complex, large-scale, multi-region solutions by utilizing multiple independent life cycle microservices, contributing to the successful implementation of such solutions

• Applied contemporary technologies and user-centric approaches to design, develop, test, and deliver Cloud-based solutions (hybrid, public, private, multi-cloud, on-premises), achieving a 30% improvement in feature value

• Represented IBM products by running client discovery sessions, collaborating with cross-functional regions & teams, running CI/CD pipelines, automating, and documenting the enhancement of products with reusable assets

• Employed Docker and Podman using YAML files to create customized images & containers with dependencies for IBM products which optimized resource utilization and enhanced deployment reliability by 25%

• Automated manual deployment tasks using Bash Script, and employed Kubernetes to orchestrate IBM product containers to reduce & eliminate downtime, resulting in a 50% increase in client satisfaction rates

• Leveraged Git for version control, created CI/CD workflows with Jenkins and Tekton pipelines, and deployed applications on Openshift and Kubernetes clusters using ArgoCD

• Automated IBM product deployment on OpenShift using GitOps and ArgoCD while leveraging Helm Charts for packaging while documenting the deployment process, reducing time-to-market by 20% and became reusable Raafat Abaid

Anaheim, CA 714-***-**** ******.****@*****.*** LinkedIn PetroJet

Software Project Manager DevOps Engineer, Remote February 2020 – January 2021

• Management / Automation of OpenShift / Kubernetes clusters at scale; on-prem and cloud

• Migration of physical/virtual to cloud/containers; lift-and-shift as well as application refactoring for a microservices based architecture with containers (e.g. VMWare -> OpenShift); OpenShift Virtualization and the Migration Toolkit for Virtualization (MTV)

• Provide Corporate technology training (physical, virtual, cloud)

• Software development services with a focus on microservices presented through mobile-first platforms and webbased access in cloud platforms.

• Cloud computing administration / management with a focus on automation with Ansible and deploying infrastructure as code

• Database administration with a focus on performance tuning and high availability

• Architecture / engineering / implementation of HPC resources DevOps Engineer, Remote August 2019 – February 2020

• Achieved a reduction in deployment time for critical agile project infrastructure from one month to just two days, and authored Ansible manifests and modules for server deployment, configuration, and management

• Served in roles including as a deployment and automation engineer, developer, performance analyst, service architect, system & database administrator, capacity planner, performance monitoring expert, and project planner Qatar News Agency

Software Project Manager, Doha, Qatar August 2018 – August 2019

• Led the implementation of the company datacenter, and utilized VMware to enhance portability and monitoring Lead Software Engineer, Doha, Qatar August 2016 – August 2018

• Collaborated with xFn software developers, business analysts, and software architects to strategize, design, develop, test, and maintain web and desktop-based business applications by leveraging Microsoft technologies Software Engineer, Doha, Qatar June 2012 – August 2016

• Worked with project management teams to successfully monitor progress & implementation of approximately 20 initiatives while writing

& submitting requirement specification documents & prototypes to the user for approval PetroJet Software Engineer May 2010 – May 2012

SalesBoom • Software Engineer December 2009 – May 2010 Wadi • Degla Clubs Company Software Engineer September 2008 – December 2009 EDUCATION

Bachelor of Engineering in Computer Science

Arab Academy for Science, Technology, and Maritime Transport Graduated: 2009

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