Administrative Assistant II

OBJECTIVE

I am looking for a position in which I can utilize my skills in customer service. I am interested in a long-term position with increasing responsibility and growing relationships. I have a very good rapport with people and have done very well in customer service positions in the past. I would be an asset, and I would be a valuable asset and would very much like to pursue a long-term business relationship that would grow and benefit the company.

WORK HISTORY

Clarkson Eyecare Sept 30, 2024 – February 2025

Front Desk

• Greet incoming Patients

• Collecting information (insurance information)

• Dispensing eyeglasses to patients

Zoltek May2024-June 2024

Administrative Assistant / Coordinator

04/01-4/19

1999-2023

• Provides secretarial and administrative support to managers and

work groups. Works independently and handles a wide variety of

office duties and special projects.

• Submitted PO Request from the Managers of the differing area of company

• Answers the telephone and screens incoming calls and communications. Personally, answers questions and communications (written and/or electronic) within scope of own responsibility.

• Personally, I respond to internal and external requests for information within scope of assigned responsibility and departmental guidelines.

• Use word-processing, spreadsheet software, or confidential documents. May maintain pr utilize a moderately complex computerized database and/or spreadsheet to record and compile data.

• Performs other general office duties as assigned.

• Locates services for accounts with the goal of supporting the coordination of care such that companies can access services in a timely

manner.

• Perform all the daily activities involving communication with all parties necessary to assure timely and accurate processing of all payments

.

Midwest Industrial Carpet

• Perform all the daily activities involving communication with all parties necessary to assure timely and accurate processing of all payments

• Processed orders for new job assignments

Magellan Health Care 23 years

Administrative Assistant II

• Provides comprehensive secretarial and administrative support to managers and work groups, managing diverse office tasks and special projects independently

• Manages telephone communication, answering queries with assigned responsibilities, and directing complex inquiries to the appropriate personnel along with appropriate documentation

• Executes various general office procedures, including the establishment and maintenance of filling systems, document composition, and proof reading.

• Proficiently uses a variety of business software and maintains moderately complex spreadsheets and databases.

• Coordinates schedules and facilitates meetings among multiple staff members.

• Takes ownership of responding internal and external requests for information within department guidelines

• Coordinator and independently executes special projects based on manager’s directives and assists with more intricate projects when needed.

• Compose and signs, non-technical correspondence.

• Preforms diverse general office duties and actively seeks and coordinates services to support efficient care coordination for all accounts

• Manages daily communication activities to ensure timely and accurate payments.

Chic Entertainment INC 03//07/-1/08

10 years

Office Manager

• Supervising and delegating tasks

• Scheduling Events

• Managing deposits

• Logging shipments

• Performed General Billing and Tax information

Education

8/04-12/04

Hazelwood Central High School

Office Assistant

• Separate and deliver mail.

• Answer incoming calls and record messages.

• Coping and collating needed information

12/04

EDUCATION

Hazelwood Central High School

General Studies GED

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Technical Application

• Microsoft Word

• Microsoft Exell

• Microsoft PowerPoint

• Microsoft Outlook

• Microsoft Teams

• Zoom program

• AS4OO

• Many other data storage programs

Skills

• Very proficient in computer, Word, Outlook, Exell Most work processing programs, Familiar with SharePoint as well as the Intranet.

• Administrative Assistant II (10 years +)

• Proofreading (10 years +)

• Transcription (10 years +)

• Public Relation (10 years+)

• Data Entry (10 years+)

• Office Management (10 years +)

• QuickBooks (10 years +)

HOBBIES

Family, Computers, reading, soccer and softball

Contact this candidate