Carolann Cuddihy
Twin Cities
********.*******@*****.***
SUMMARY
Recently moved to Minnesota & excited for this opportunity. I have a proven track record of exceeding companies targets and ability to multitask. Organized and patient individual seeking a Part-time Remote data entry/analyst position to apply my skills in sales, communication, and teamwork to drive sales and customer success for a high-level store. Flexible & outgoing team player commended for exceptional customer service and going above and beyond for the customer. EXPERIENCE
Mar. 2023 -
Sep. 2023 Administrative Assistant - Senior 1 (GoodTemps:NYC Department of Design and Construction) Queens, NY
● Assisted Onboarding/Offboarding employees
● Handled all aspects of file management, including file retrieval, archiving files in accordance with relevant retention policies and assisted with file room inventory procedures
● Entered data into various department database systems Nov. 2022 -
Mar. 2023 Human Resources Assistant 3 (GoodTemps:NYC Department of Health and Hygiene)Queens, NY
● Directly handled all aspects of file management, including file retrieval, archiving files in accordance with relevant retention policies and assisted with file room inventory procedures
● Entered data into various department database systems
● Managed and maintained effective record keeping and organized files to collect information for future use Jan. 2022 -
Oct. 2022 Staff Analyst II New York City Transit Authority Brooklyn, NY
● Integrated resources from various NYCT departments, databases, and timekeeping systems for data retrieval purposes
● Coordinated with various departments for supplemental projects as needed, such as develop procedures in response to COVID-19 Unemployment Fraud Claims
● Responded to NYS Department of Labor initial requests, including Questionnaires,Wage/Employment Verifications, NYS Audits and NYS Adjudicator requests for information by mandated deadlines
● Created & implemented Standard Operating Procedures to improve efficiency & accuracy Sep. 2019 -
Dec. 2021 Legal Assistant New York City Transit Human Resources Operations Brooklyn, NY
● Preformed highly confidential and sensitive investigations
● Identified claimant through PeopleSoft & create digital/physical claim folders for all claimants
● Proficient in processing No-Fault claims
● Analyzed and investigated Disciplinary proceedings, Workers’ Compensation claims and extended absences
Nov. 2015 -
Mar. 2017 Sales Associate Ann Taylor/Banana Republic Plainview, NY
● Exceeding the store quota to open credit cards
● Completed opening/closing procedures and tasks as directly by Leadership Team with a client focus
● Maintained a clean and organized store environment
● Ability to operate a point-of-sale system
● Assisted with New Hire onboarding and ongoing Associate training
● Executed visual merchandising and product placement updates
● Supported the business strategy and adjusted tactics as necessary to effectively store reach goals
● Informing customers of the benefits of having a store credit card
● Exceeding the quota to open credit cards
Jul.. 2017 -
Sep. 2019 Tenant Organizer Mobilization for Justice Brooklyn, NY
● Represented tenants at administrative hearings, participated in policy change/draft legislative bill(s)
Jan. 2014 -
Nov. 2015 Medical Assistant Albertson Family Chiropractic Albertson, NY
● Optimized provider schedules and patient satisfaction with efficient scheduling
● Welcomed visitors and clients, offering assistance, and directing them appropriately
● Transitioned more that 300 patient files to Electronic Medical Records
● Ensured availability of treatment information by retrieving and updating patient records
● Maintained office inventory and equipment by anticipating supply needs and expediting supply orders Mar. 2010 -
Nov. 2013 English Teacher Jumis Natural English Academy Seoul, South Korea
● Created daily lesson plans for over 150 students
● Assessed student progress and identified areas where additional support was needed
● Collaborated with other teachers and support staff to create a welcoming and supportive environment May 2009 -
March.. 2010 Paralegal Betesh and Associates Garden City, NY
● Executed daily operations for refinance, mortgage, and purchase closings
● Provided Attorneys with real-time document support EDUCATION
DENISON UNIVERSITY GRANVILLE, OH
● Major: History Minor: Philosophy
SKILLS
● Inventory control
● Cash handling accuracy/Point of Sales
● Utilizing Ipad and online tools to place orders
● Excellent attention to detail and organizational skills
● Experience in handling multiple tasks simultaneously within mandated deadlines
● Ability to find and use available resources to solve problems and complaint resolutions