TATIANA OROZCO
*****************@*****.*** 385-***-**** Las Vegas, NV
Experience Bottle Presentation Model 10/2023 - Current XS Nightclub & Encore Beach Club Las Vegas, NV
Demonstrated expertise in delivering VIP bottle service in upscale environments, consistently meeting high standards of service excellence.
Implemented personalized approaches to meet the unique needs of VIP clientele, resulting in increased customer loyalty.
Maintained a positive attitude while working long hours under challenging conditions at times. Bottle Server 01/2024 - Current
Ghostbar - The Palms Las Vegas, NV
Delivered bottle service in an upscale environment, catering to large parties and celebrity clientele.
Consistently excelled in tip percentage and sales performance. Provided prompt and efficient service of recommended bottles to guests during peak hours. Fine Dining Server 02/2022 - 01/2024
The Pepper Cub Las Vegas, NV
Proficient in understanding the vocabulary pertaining to beer, wine, and spirit categories, which includes familiarity with domestic/imported beers, multiple types of wines, along with brand name spirits, accompanied by appropriate garnishments. Successfully identified and cultivated repeat business, leading to heightened customer retention.
Thrives in high pressure, efficiently managing high-volume service, while maintaining exceptional attention to detail.
Summary Dynamic hospitality professional with over 4 years of experience in high-end bottle service, fine dining, and event leadership roles. Proven track record of delivering exceptional guest satisfaction, consistently exceeding sales targets, and recognized for leadership and team collaboration. Adept at multitasking in fast-paced environments, with a vibrant and engaging personality that enhances the guest experience.
Skills Charismatic, with a talent for making
moments that matter, excelling in fostering
positive and memorable guest experiences
Leading by example, and actively
contributing as a team member, promoting a
culture of excellence, and ensuring cohesive
teamwork
Highly adaptable, with the ability to excel in
any environment, quickly adjusting to new
challenges and team dynamics
Known for an unmatched work ethic,
consistently going above and beyond to
ensure excellence in service and operations
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