Sales Executive Product Development

Medgar Van Benton

**********@*****.*** • 770-***-**** https://www.linkedin.com/in/vanbenton • Decatur, GA

Executive Profile

Global IT Leader with extensive visionary leadership and operational experience. Experience supporting and expanding operations globally for organizations in Pharmaceutical, Medical Devices, Manufacturing, Automotive, Financial Services, Transportation, Software Product Development, Consumer Products Retail, Universities, Telecommunications and High-Tech Manufacturing industries. 20+ years of experience leading globally distributed teams of varying sizes up to 400+ resources – US, Canada, Europe, India, United Kingdom, Mexico and LATAM. Expertise in custom developed applications, ERP systems strategy/planning and implementation / optimization (SAP R3 / S4 HANA, Oracle, Epicor, NetSuite, others), Infrastructure, Network/Communications and Data Management strategies.

Areas of Expertise

Digital Transformation Leadership

Cyber Security

Artificial Intelligence (AI)

Global Transformation & Delivery Leadership

Global Infrastructure and Application Leadership

Project CAPEX and OPEX Cost Allocation Management

Change Management

IT Audit, Controls and Risk Management

Data Management & IT Strategic Planning

Executive and Key Stakeholder Relationship Management

Cloud Transformation and Management

Governance and Compliance Management

Partner Alliances and Development

Vendor Management

Career Experience

Wipro Technologies, Decatur, Georgia November 2022 – November 2023

Director, Deal Execution Lead

Managed the pursuit process, quality, and budget for multi-tower ITO solution opportunities greater than $100M. This included engaging effectively at the Client 'IT Stream Lead' level and working across multiple Wipro stakeholders, including delivery to organize pursuit teams, managing the schedule, on/off board team members, and promote productivity and collaboration.

I have leveraged my business/sales and delivery management experience across deals/industries/geographies to assist in developing effective solutions, client messaging, communication styles and execute winning strategies.

Captured the lessons learned, scheduled win/loss reviews, and created case studies for reuse in Wipro to improve pursuit cycle times and revenue growth.

Cognizant Technology Solutions, Atlanta, GA November 2019 – June 2021

AVP, Strategic Engagement Team

As the Pursuit Leader, led the collaboration with account teams, Cognizant delivery organizations and Solution Architects, Cognizant Legal, 3rd Party Service Providers and Clients to advance, solution and close large complex sales transactions.

Led the creation/identification of win themes, sales strategies, best fit solutions and pricing alternatives with efficient closure plans on multiple opportunities.

Closed $100M strategic sourcing/ IT vendor consolidation opportunity with a multinational financial organization.

Medgar Van Benton Consulting and Advisory Services, Atlanta, GA July 2018 – November 2022

Managing Principal, Independent Contractor

As an Independent Contractor, led client teams and Tier 1 Service Providers as a 3rd Party Service Provider to complete and deliver the following:

1.Contracted by a Global Consumer Products client to revive and steer an existing team to complete down selection and contract negotiations for a business process outsourcing transaction. The success and effectiveness of my leadership with that team lead the client to request me to lead vendor orals and initial down selection for an IT outsourcing transaction.

2.Lead a cost of operations analysis that resulted in a strategic sourcing initiative (RFP Process) for a Multinational Travel Industry Product Development client (servicing Airlines and Hospitality), including analysis of cost and process for current software product development, application maintenance, governance, and quality. Developed the business case, governance model and vendor management model to support outsourcing of legacy product maintenance and a more efficient product development model with better alignment with key line of business stakeholders.

3.Evaluated outsourcing contract for a global conglomerate headquartered in the Middle East to identify opportunities for delivery enhancement and cost savings for renewing a global outsourcing agreement.

Generated more than 15% in cost savings and improved processes to steer delivery performance tracking and enhancements.

Created and drove strategic sourcing initiative, which projected 25% in cost savings and renewed product lifecycle management process.

Achieved more than 20% in cost savings and estimated 30% in productivity optimizations through business process outsourcing and IT outsourcing transactions.

Ernst & Young, LLC, Atlanta, GA September 2015 - March 2018

Senior Manager, Outsourcing and Automation Advisory Management Services

IT Lead Advisor and Strategic Partner Alliances Lead for service providers seeking partnership with our advisory and automation services team.

Lead a project team to design governance model for outsourcing of Bus Operations and Maintenance for a large City Transportation Authority. Project identified an additional 10% in savings and enhanced the performance management processes.

Lead project teams that delivered on average 20% in savings and improved service delivery, while assessing global business and technology outsourcing delivery contracts, Merger & Acquisition Projects, auditor risk, security and compliance, strategic sourcing, governance, and vendor management concerns for clients in consumer products, retail, and agriculture sectors.

Lead a project team focused on technology enhancements and Vendor/Supplier process remediation to address federal compliance challenges for a multinational managed healthcare and insurance company.

Lead a project team to review delivery outages for a Global IT Infrastructure Outsourced Agreement at a global consumer products and retail company. Delivered a Remediation and Stabilization Plan that led the client to avert the initiation of the Termination for Cause clause of the Agreement. Developed a revised Governance Plan that improved the collaboration between the Client and the Service Provider.

CSC, Atlanta, GA July 2013 - November 2014

Principal, Business Development Executive: Application Services

Sold wide range of application services, including ERP, Custom Applications, Mobile and Internet Solutions, and Testing Services in financial and insurance services industries.

Optimized application services beyond CSC’s existing product installations by 20% with over $45M in closing and a healthy pipeline going into H2 FY 2014.

Daugherty Business Solutions, Atlanta, GA January 2012 – July 2013

Principal Consultant

Oversaw management consulting engagement to revise the inventory management and product display capabilities roadmap for a top-tier DIY home improvement retailer, which captured over $60M in YoY savings and uncovered new capabilities to boost revenue and productivity.

Collaborated with top-level automotive parts manufacturer and retailer to overhaul inventory management and distribution system, which secured 15% savings in cost of business and projected 10% increase in revenue.

Ernst & Young / Capgemini, Atlanta, GA & Syracuse, NY July 1997 - November 2011

Vice President, Global Account Management and Delivery/Customer Relationship Executive

Led Global Information Technology Outsourcing Contracts and Technology Transformation Projects for clients with global headquarters in the US and Europe. Total contract revenue streams averaged greater than $50M per year, 100% SLA target achievement and +25% cost savings for clients. Revenue streams included 20% sales management and growth per account driven by proactive engagement and understanding the needs of the respective Accounts Key Stakeholders. Led the opportunity qualification process for deals coming into the Sales Team pipeline.

Capgemini CIO for the outsourced IT Services we were providing to Pharmaceuticals, Medical Device Manufacturers and High-Tech Product Manufacturers. Responsible to set up and lead global IT for the customers Capgemini was providing IT services. Included all aspects of IT - all projects and services including applications, infrastructure, help desk, telecommunications, and networks. Led global delivery teams providing onsite, onshore, and offshore IT services across a wide variety of ERP systems, applications management, infrastructure management, and business process outsourcing areas.

Led global project delivery and process implementations leveraging various technology platforms including SAP, Oracle, PeopleSoft, QAD, Hyperion Financials, Microsoft Technologies, AWS and Azure Cloud Services and custom developed applications.

Led portions of the Year 2000 Remediation Process for a Global Airline.

Led Global Applications Develoopment and Maintenance for an Automotive Parts Manufacturer. This included interfacing with another Tier 1 Service Provider managing their Infrastructure Services.

Implemented a Quality Management Framework for a $200M Application Development Outsourcing Contract for a Tier 1 telecommunications provider. Completed the process in 6 months across 5 locations, improving service by 20%.

Established the qualification and tracking process for opportunities that were presented for pursuit.

IBM, Charlotte, NC; Columbia, SC; and Atlanta, Georgia May 1985 – July 1997

Project Executive – Certified – Atlanta, Georgia - Lead the Implementation of a Global Patient Registration System in a Large Hospital., Application Development and Maintenance Manager – Implemented SAP S&D and led the maintenance of Global Data Warehouses and Legacy Applications, Columbia, SC - Advisory Systems Engineer in Sales and Marketing Organization, Charlotte, NC - Product Development Programmer writing Disk and Diskette Access routines for banking machines

Education

Bachelor of Science (BS), Computer Science & Mathematics South Carolina State University, Orangeburg, South Carolina

Awards & Honors

Outsourcing Institute’s Digital Convergence Conference on the Role of Infrastructure for Digital Transformation to Drive Agility and Reduce TCO, Panelist

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