Sr. Quality Assurance Manual Tester

CELINE BENEDICT

Chantilly VA ***** • 571-***-**** • **************@*****.***

SENIOR QUALITY ASSURANCE TESTER

Self-driven software test engineer with 15 years of experience in agile development environment in manual, Automation and Regression testing of web applications. Proficient in creating and executing robust test strategies, performing functional and regression testing, and utilizing tools like JIRA and Selenium to drive quality improvements. Eager to leverage analytical skills and collaborative approach to enhance software reliability and performance. The career track includes contributions to high-performance work cultures with a demonstrated ability to partner throughout all levels of the organization. Handle diverse issues and concerns about organizational effectiveness and team motivation that produce long-term benefits. Proven and demonstrated knowledge of critical thinking, industry trend analysis, and idea generation.

EDUCATION

University of Madras Bachelor of Science in Mathematics & Science In education, India

Bharathidasan University Bachelor of Science in Chemistry, India

Bharathidasan University Associate Degree in Computer Applications, India

CITIZENS HIP:

US Citizen

SECURITY CLEARANCE:

Public Trust Clearance

PROFESSIONAL EXPERIENCE

BAE SYSTEMS / DEPARTMENT OF LABOR BUREAU OF LABOR STATISTICS Washington, DC Oct 2019 – FEB 2025

SENIOR BUSINESS ANALYST/QUALITY ASSURANCE TESTER – Job Openings and Labor Turnover Survey (JOLTS) and the Current Employment Statistics (CES) Testing Team

•Efficiently worked in the Agile Development Environment with frequently changing requirements.

•Design tests to evaluate the functionality, performance, scalability, and reliability of web applications

•Analyzed the BRD's (Business Requirements Document) to create a Test plan and prepared detailed Test cases for all the new functionalities.

•Categorized bugs based on severity and interfaced with developers to resolve them

•Developed Automation tests scripts using Cucumber and Selenium on a web-based application

•Experience in developing automated API test scripts using Postman and Run integration tests as early as possible in the CI/CD process

•I participated in the design, development, testing, and delivery of cloud applications. Tested both On Premise and Software as a service (Cloud) model.

•Identify IT system requirements, user stories, project scheduling, and user acceptance for IT projects/programs.

•Trained and mentored junior testers, improving team skills and project outcomes significantly.

•Performs internal regression testing, system interface testing, User Acceptance Testing (UAT), and User feedback sessions and documents results.

•Work with the project/program manager to record, track, prioritize system bugs and/or enhancements through closure.

•Creates requirement documents, user stories, development schedules and implementation schedules.

•Serve as a Quality Assurance tester involved with all phases of the software development life cycle (SDLC) of Current Employment Statistics Survey form.

•Prepared Automation Test Scripts and execution of test scripts using Selenium WebDriver, TestNG and Jenkins Continuous Integration.

•Developed and maintain an end-to-end automated testing framework using Python

•Participates in identifying and specifying customer requirements; developing overall functional and systems requirements and specifications; researching and testing technical requirements, user interface specifications for new software development, and enhancements to existing applications.

•Supports the development of best practices and quality improvement projects, including Configuration Management and Software Development Methodology; Section 508 validation.

•Prepares QA documentation such as test analysis, test plans, risk identification and mitigation and creates artifacts and documentation.

•Developed and executed functional test cases for AWS Lambda functions, validating correct behavior and response under different scenarios.

•Increased test coverage by 30% for AWS services through the development of comprehensive test plans and automation strategies.

•Contributed to the development of a cloud migration strategy, successfully transitioning legacy systems to AWS infrastructure.

•Design, develop, and implement test and evaluation strategies, plans, and methods to assure 508 accessibility compliance in the system.

OCTO / General Services Administration Reston, VA Sep 2017 - Sep 2019

Senior Quality Assurance Engineer/Business Analyst

•Held direct responsibility for all ongoing Software Testing Life Cycles STLC including requirements analysis, test planning, bug logging, and tracking as needed.

•Well versed in analyzing Requirement, System Specification, Use-Cases and Technical specification and gather Information and identified the Priority of Testing and Details.

•As a QA lead, Create the review checklist, perform the review, and present results to the Project manager, give a go ahead to the QA team for testing, send daily status reports to all stake holders, Represent the QA team in any status meetings, collect metrics based on overall testing statistics, if necessary, train the UAT users on the application

•Wrote SQL queries to test the application for data integrity and verified the contents of the data table.

•Proficient knowledge and experience in API Automation Testing, System Integration Testing, User Acceptance, Smoke Testing and Sanity Testing, Functional Testing, Regression Testing, UAT, End to End Testing, and load testing using Junit.

•Experience in Agile environment, analyzed user stories and developed test plans, test cases, and testing procedures based on product requirements and specifications.

•Accomplished by doing production support, trouble shoot, throughout the entire problem-solving process.

•Working in web services automation RESTful and SOAP. Good Experience in web services (restful/soap UI) and creating test scripts based on user requirements using Postman.

•Experience in writing assertions and using Path, Query parameters. Also used symbolic parameters to drive test data through API tests. Ability to perform CRUD test scenarios (create, retrieve, update, delete)

•Demonstrated API related step by step testing and processes to the end-users.

•Familiarity with CI/CD pipelines (Jenkins, GitHub Actions) and integration of automated tests within them.

•Ability to work independently within a quickly changing environment with strict deadlines and ability to easily learn new applications and tools.

REI SYSTEMS /HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) STERLING, VA Mar 2017 - June 2017 QUALITY ASSURANCE SPECIALIST

•Worked in Agile environment, analyzed user stories and developed test plans, test cases, and testing procedures based on product requirements and specifications.

•Understood data model, validated complex data dump reports by executed complex SQL Queries and procedures to perform database testing.

•Deciding the strategy and methodology for manual testing, Identify various scenarios for functional and Integration testing.

•Worked closely with DBA created and implemented a data warehouse for storing, processing, and analyzing large amounts of structured and unstructured data from weblogs, and 10+ other sources.

•Independently handled all the testing activities for this project. Tested end to end workflow, Admin Module and Email Module, funding opportunities for internal power users of HRSA to enable them to create quarterly packages, manage grantees, manage projects, manage reports, and create emails from UI.

•Reported, tracked bugs, and properly identified potential impacts on other system components.

•Provided both phone and email support to our customers.

•Performed functional testing, section 508 compliance, test automation using Test NG framework.

ACUSYS.inc., / USDA Alexandria, VA Nov 2012 - Feb 2017 QUALITY ASSURANCE SPECIALIST –

Food Program Reporting System (FPRS)

•Performed Back-end testing using SQL Developer and join queries to verify the expected result and maintain the data integrity.

•Experience in fast-paced, short sprint, Agile & Scrum development environment with frequent delivery of products and led QA team.

•Create Functional test cases using the tool Test Manager

•Create detailed test cases for User Acceptance testing (PDB test cases) for each CR.

•End to end regression and functional testing of all system components of the application and identifying test scripts for automation.

•Performed team leader role to meet the product delivery deadline, attended team lead meetings and updated status of the team.

•Ability to Effectively communicate testing activities and findings in oral and written formats with Excellent Analytical skills.

•Proficient in functional testing, ad-hoc, black box, Integration Testing, Database testing, System testing, browser compatibility testing, regression testing and UAT testing

•Tested Customer Enhancement Requirements (CER), Change requests (CR) and PDCR’s

•Entering and tracking product defects through Team Foundation Server

•Provided customer support to end-users of proprietary software.

•Executed automation scripts on different browsers to test compatibility.

•Writing very detailed level of UAT test cases to assist the users to test the system.

•Involved in CMMI activities, working as PPQA member, collecting artifacts and generating reports and submitting to the president.

GENERAL DYNAMICS INFORMATION SYSTEM Warrenton, VA Jun 2012 - Oct 2012

SENIOR SOFTWARE TESTER

•Assisted with identifying and analyzing technical problems with our infrastructure to ensure the accuracy and timeliness of software deployments.

•Provided team members with assistance and training in the use of corporate software systems promoting efficient business users and effective business systems.

•Assisted with site deployments and communication activities including attending meetings, participating in change management efforts, and updating and maintaining training materials.

•Consulted, planned, organized, and implemented existing client projects such as data.

•Communicated task lists and completion target dates to the entire deployment team, project management team, and the customer.

•Proactively updated, and promptly responded to, customers and the deployment team during the onboarding process.

•Utilizes HP Quality Center as the toolset to write test cases, test execution, track defects and provide metric reporting.

•As a team lead, plan, develop and implement the research of new or improved testing methods, processes, tools, and systems. Creating functional Testing Scripts using Descriptive Programming in Quick Test Pro Generated reports and metrics to provide Testing Status to the QA manager.

•Assisted business users in defining UAT test cases and plans.

•Performed backend testing, wrote SQL queries for data validation and assisted with the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed.

BAE Systems Herndon, VA Aug 2011 – Apr 2012

MID LEVEL QUALITY ASSURANCE ANALYST

•Created Automation Test Plan and documents detailing the process for each of the test scripts and the scenarios.

•Created Complex Functional Testing Scripts using Descriptive Programming in Quick Test Pro

•Developed control script with the user defined reusable functions for Regression suite using Keyword Driven Framework

•Converted manual test cases into Automation scripts for the use of developer’s unit testing.

•Automation scripts were documented and executed from QC during each sprint.

•Functional Testing experience and supporting PeopleSoft HRMS modules that include, Benefits Administration, eBenefits, Recruitment, Employee & Manager Self-Service, Payroll interfaces.

•Performed gap analysis and delivered output in a timely manner.

•Involved in preparing deliverables like Test Strategy, Test Data, Defect Status Report, Test execution log & Test Summary Report.

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GENERAL SERVICE ADMINISTRATION Arlington, VA Mar 2006 – May 2009

QUALITY ASSURANCE ANALYST – GSA ADVANTAGE TEAM

•Involved in designing and implementing manual QA test strategy and worked on automation using HP interactive test suite.

•Involved in all aspects of Software development Life cycle. Wrote test cases, Reviewed test cases, Executed Test cases, logged defects using Test Director analyzed defect data.

•Developed test scripts using Automated testing tool QTP for functional & regression testing.

•Compared & Validated XML file against XML DTD

•Involved in scripting of tests using Win Runner. Attended design reviews, prepared traceability matrices, performed testing and coordinated with the development team and project management.

•Coordinated with the Quality Assurance Manager to ensure problem solving & providing technical support for software development tasks.

TECHNICAL PROFILE MICROSOFT WINDOWS MICROSOFT OFFICE SUITE MICROSOFT TEAMS MICROSOFT

VISUAL STUDIO TEAM SERVICES FOUNDATION MICROSOFT TEST MANAGEMENT WIN RUNNER TEST COMPLETE

HTTP JAVASCRIPT SQL DEVELOPER SSL POSTMAN SELENIUM SHAREPOINT JAWS NVDA

CUCUMBER TABLEAU ASP.NET C# JAVA MICROSOFT AZURE DEVOPS VERSION ONE ORACLE JIRA

CONFLUENCE QTP QC AWS CLOUD ORACLE JENKINS GitLab CI PYTHON SWAGGER SOAP UI REST API AWS

EC2, S3 PGADMIN -POSTGRESQL

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