APRIL BRADSHAW
PASADENA, MD *****
PHONE 443-***-**** • E-MAIL ************@*****.***
EXPERIENCE
**/****-******* **** ******* County Public Schools
**** **** **/*********, ** 21401
Computer Network Technician
Processing of payroll in production and test environment using CGI Advantage.
Processing of financial system using CGI AFIN Prod nightly.
Establishes, maintains, and updates documentation to ensure the efficiency of processes and successful completion of duties assigned.
Plan, coordinate, and schedule of production operations to meet deadlines as needed.
Order and maintain inventory and supplies for continuance of operations and procedures.
Maintain log of network server backups, ensure delivery and location of backup media monthly by traveling to off-site location.
03/2008-06/2016 AT&T
2500 Riva Rd/Annapolis, MD 21401
Systems Engineer/Client Technical Lead
Supporting all Ariba clients
Responsible for monitoring and updating clients Solaris, Redhat, and Windows boxes
Performing client code migrations as requested
Performance and problem troubleshooting
Perform database work, including running SQL queries, imports, and exports, creating tablespaces.
Updating SSL certificates
05/2004-03/2008 Heavy Hammer
65 Old Solomons Island Rd, Suite 208/Annapolis, MD 21401
System Administrator
Providing sole IT support for administration
Building virtual Linux (Ubuntu) servers as requested
Setup servers, both virtual and real
Monitor all Linux (Gentoo, RedHat, and Ubuntu), Windows and Mac servers, internally and externally
Troubleshooting
Maintain Active Directory (Mac or PC)
Monitor Backup systems
Primary VoIP support
Maintain domain names for clients
Work with Client Customer Service
Complete network support for 50+ users (electronic, printers, servers, data, voice)
*Further experience upon request
EDUCATION
03/2008 Strayer University
Computer Information Systems with minor in Computer Networking
Completed bachelor’s degree with GPA 3.58
08/2000-12/2005 Anne Arundel Community College
Computer Information Systems and Programming/Analysis
Certificate in Unix System Administration
Double majored in both towards associate degrees.
Worked towards certificate for Unix System Administrator
RELATED KNOWLEDGE
Operating Systems : Windows, Exchange, Active Directory, Red Hat, Centos, Fedora, Solaris, Mac OS X, Ubuntu, VMWare ESX, and Gentoo
Hardware : Dell (desktops, laptops and servers), HP (desktops, laptops and servers), Mac (desktops, and laptops)
Software : Microsoft Office, Resumix, PeopleSoft, Cost Point, Adobe Creative Suite, Visual Basic, SQL, Nagios, Veritas Backup Exec, Symantec Antivirus, Ghost, VmWare, CGI Advantage/AFIN
Networking : Cisco router, WatchGuard firewall, Sonic firewall, Linksys Wireless Router, Windows Server 2003 OSX, HP Switches