DIANNE ANDERSON
FRANKLIN, TN *7064
******.************@*****.***
OBJECTIVE
To leverage my experience in school director, medical assisting, phlebotomy, and front desk operations to contribute to the efficiency and smooth functioning of a healthcare facility.
Looking to apply proven skills in time management, problem-solving and team motivation, writing student program curriculum, HR, accounts payable and receivable, leadership.
SKILLS & ABILITIES
Management, bookkeeping, scheduling, supervisory, teaching, medical assistant/ phlebotomy skills.
EXPERIENCE
2010 - 2025 Director of Operations
Allied Health Careers Institute, Murfreesboro TN
Managed instructors, Administrators, and Financial Aid Office also wrote and implemented curriculum for Phlebotomy, Medical Assisting, Practical Nursing, Billing and Coding. Completed all accreditation forms and reports, completed all State of TN requirements, purchased all equipment and supplies, Managed Payroll, Managed student as they progressed through their prospective programs as well as student disciplinary actions when necessary. Time Management, problem solving.
2006 - 2009 Director of Operations
Academy of Allied Health Careers, Chattanooga, TN
Managed instructors, Administrators, and Financial Aid Office also wrote and implemented curriculum for Phlebotomy, Medical Assisting, Practical Nursing, Billing and Coding. Completed all accreditation forms and reports, completed all State of TN requirements, purchased all equipment and supplies, Managed Payroll, Managed student as they progressed through their prospective programs as well as student disciplinary actions when necessary. Time Management, problem solving.
2003 - 2006 Lab Manager/ Medical Assistant/ X-Ray Tech/ Phlebotomist Manager
Health Essentials, Chattanooga TN
Managed Phlebotomist for 3 states (TN, GA, FL) working in nursing homes and home care. Completed all forms and reports required, purchased all equipment and supplies, Managed Payroll, Managed Billing and Coding of the phlebotomy procedures for nursing homes, Time Management, problem solving. Helped draw blood or work with doctor when necessary. Performed point of care bone density testing in nursing homes or home calls.
2000 - 2003 Medical Assistant
Beacon OB/GYN, Chattanooga TN
Drew blood, processed urine specimens, performed glucose testing, assisted doctor within office procedures, triaged patients, patient education, scheduling patient appointments, calling pharmacy and refilling prescriptions, filing, verifying insurance, pre-approvals, referrals.
EDUCATION
Sept 1999 – Dec 1999 Clinical Medical Assistant
Academy of Allied Health Careers
1998 – 2000 Nursing School, RN
Chattanooga State Community College
Did not complete the full program, as I was director of Academy of Allied
Health Careers and had to drop the program.
COMMUNICATION
Strong written and verbal communication skills, including the ability to provide constructive feedback and education.
LEADERSHIP
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.