Inventory Management Customer Representative
Resume:
SKILLS
Prospecting and Lead Generation Consultative Selling Negotiation Inventory Management Relationship Building Data Analysis Product Knowledge Sales Presentations Market Research Time Management Positive Attitude Communication & Interpersonal Skills Customer Retention Attention to Detail Team Collaboration Quick learner Ethical Selling Problem-Solving Objection Handling Feedback Collection Safety and Compliance Cultural Sensitivity WORK EXPERIENCE
Customer Representative
Save-On-Foods
09/2024 - Present, Abbotsford, British Columbia
Provided exceptional in-store assistance to customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience .
Maintained up-to-date knowledge of Save-On-Food's product offerings to assist customers in locating items and making informed purchasing decisions .
Ensured shelves were stocked, organized, and labeled correctly, maintaining a clean and welcoming store environment.
Assisted in receiving, unpacking, and organizing inventory to ensure product availability and minimize stockouts . Collected and reported customer feedback to management, contributing to improvements in service and store operations .
Worked closely with team members and supervisors to achieve daily goals and maintain smooth store operations. Operate and navigate POS systems to process transactions accurately and efficiently, handling cash, credit/debit cards.
***************@*****.*** (672) 588 - 3409 Abbotsford, Canada Achievements/Tasks
Chahat Barot
.
Dedicated Customer Representative with expertise in delivering exceptional service, resolving inquiries, and ensuring a seamless shopping experience through POS systems, inventory management, and store maintenance . Skilled in multitasking, de-escalating challenges, and promoting upselling/cross-selling, I am seeking full-time opportunities to contribute my customer service and operational skills to a dynamic organization focused on outstanding customer experiences . Page 2 of 2
WORK EXPERIENCE
Relationship Manager
IDFC Bank – Personal Banking & Netbanking Services 03/2021 - 08/2024, Ahmedabad, India
Built and maintained strong relationships with high-net-worth clients, ensuring personalized service and high satisfaction levels.
Reviewed and approved loan applications, ensuring compliance with bank policies and regulatory requirements while maintaining a 95% approval rate.
Increased revenue by 20% year-over-year through cross-selling and upselling banking products such as credit cards, insurance, and investment plans.
Acquired 50+ new clients annually through targeted outreach, networking, and referrals, expanding the bank’s customer base.
Provided tailored financial advice to clients, helping them achieve their financial goals and increasing their trust in the bank’s services.
Acted on client feedback to improve service delivery, resulting in a 25% increase in customer satisfaction scores . Organized financial literacy workshops and client appreciation events, strengthening relationships and enhancing the bank’s reputation.
Trained junior relationship managers on best practices, improving team performance and customer satisfaction scores.
EDUCATION
Bachelor of Science – Chemistry
HNGU-Hemchandracharya North Gujarat
03/2018 - 03/2021, Gujarat, India
REFERENCES
Available Upon Request
Achievements/Tasks
Contact this candidate