Mortgage Processor Administrative Assistant

Summary

Skills

Experience

Michele Sambol

Basehor, KS 66007 913-***-****

*********@*******.***

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Efficient Mortgage Processor with comprehensive knowledge of loan origination and closing procedures. Familiarity with compliance regulations and financial principles, coupled with solid computer skills, enhances productivity. Demonstrated strengths in maintaining high levels of accuracy and quality under tight deadlines while ensuring customer satisfaction. Previous roles have resulted in streamlined processing systems and improved client relationships. Collaboration and Teamwork

Loan processing expertise

Preparing applications

Title Examination

Application preparation

Contract finalization

Verifying information

Gathering appraisals

Mortgage Processor III, 04/2017 09/2024

Community America Credit Union Overland Park, Kansas Reviewed loan applications and supporting documentation to ensure accuracy of data. Verified income, assets, credit reports, title insurance policies and appraisals for each loan file. Calculated debt-to-income ratios, loan-to-value ratios, and other applicable percentages. Validated borrower's information against credit bureaus as well as other financial institutions. Maintained communication with borrowers to ensure timely submission of required documents. Researched and resolved discrepancies related to the loan application process. Ensured compliance with federal regulations such as RESPA, Truth in Lending Act, Home Mortgage Disclosure Act and Anti-Money Laundering laws.

Provided guidance to customers regarding mortgage products and procedures. Coordinated with third party vendors such as title companies, appraisers, surveyors. Loan Administrative Assistant, 05/2007 03/2017

Security Bank of Kansas City Kansas City, KS

Prepared loan packages for processing, including reviewing documents for accuracy and completeness. Answered incoming calls regarding loan inquiries and provided information to customers. Provided administrative support to the Loan Department by preparing reports, responding to emails, filing paperwork, and maintaining records.

Maintained updated knowledge of lending regulations to ensure compliance with all applicable laws and regulations. Assisted in resolving customer complaints related to loans or loan servicing issues. Communicated effectively with lenders, brokers, processors, attorneys, title companies., throughout the entire loan process.

Sr Escrow Closer - Team Lead, 01/2003 08/2006

Nations Lending Services Overland Park, Kansas

Identified potential issues in escrow instructions to ensure compliance with state regulations. Assisted customers with questions regarding their escrow accounts or closing process. Processed title insurance policies and issued commitments for title insurance coverage. Generated reports summarizing activity related to escrow closings and disbursements. Resolved any discrepancies between buyer and seller expectations prior to closing date. Cultivated and strengthened productive relationships with customers and professionals like lawyers and lenders. Exchanged title-related information with realtors and lending personnel. Education and Training

Loan Assistant, 09/2000 12/2002

First State Bank and Trust Basehor, KS

Evaluated loan applications and supporting documents to determine creditworthiness of applicants. Assisted customers with loan-related inquiries and requests for information or documentation. Reviewed credit reports to verify accuracy of information reported by credit bureaus. Answered customer phone calls regarding loan status, payment schedules, and other general inquiries. Established strong relationships with clients through frequent communication about their accounts. 05/1988 Kansas City Kansas Community College Kansas City, KS Associate of Science Journalism

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