Loss Prevention Supervisor

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BRIAN BUGGS

*********@*****.*** 619-***-**** San Diego, CA 92105 WWW: Bold Profile

Leadership-driven Loss Prevention Supervisor offering eight years of experience in asset production and passionate drive for security and workplace integrity. Fantastic at influential communication and exceptionally knowledgeable about modern surveillance systems and procedures. Ready to bring passion and organization to a busy, high-demand workplace. Analytical Loss Prevention supervisor with eight years of experience and proven leadership skills. Observational with a meticulous eye for detail and commitment to cultivating an honest and integrity-driven work environment. Offering extensive expertise in Loss Prevention and a willingness and determination to streamline asset production procedures.

Brian Buggs Postal & Shipping Store

SPRING VALLEY, California

Manager/Shop Owner

06/1999 - Current

Developed and implemented operational policies and procedures to ensure efficient business operations.

Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.

Negotiated contracts with vendors for services necessary for daily operations.

Conducted regular audits of employee performance and provided feedback on areas of improvement.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.

Investigated customer complaints related to product and service quality or delivery issues.

Forecasted customer demand to set prices or credit terms for goods or services.

Hired and onboarded team members to meet immediate and expected demand.

Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.

FedMart Stores National City, CA

Loss Prevention Supervisor

02/1979 - 03/1983

Provided training to staff on loss prevention policies and procedures. Analyzed video surveillance footage to identify potential criminal activity. Maintained accurate records of losses due to shoplifting or fraud. Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.

Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities. Conducted internal investigations into employee theft or policy violations. Warned violators of rule infractions and escorted unauthorized persons off Summary

Experience

premises.

Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.

Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Assisted store managers in creating schedules for coverage of vulnerable areas within the store.

Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.

Responded to crowd control situations to maintain safe environment. Investigated complaints and concerns to remedy unsafe situations. Grossmont Community College El Cajon, CA

High School Diploma

06/1979

Education and Training