Customer Service Data Entry

OMID NAZARYAR

****.************@*****.*** 206-***-****

Kent, WA 98032

Skills

• Multilingual: fluent in English, Dari and Pashto.

• Responsible and dependable, hard worker, team player, punctual

• Customer service and care, critical thinking, decision-making, negotiation skills Experience

Oct 2024 _ Mar- 2025 Associates & Cashier “Walmart” Seattle, WA

• Provided best customer service for consumers by responding to their inquiries and concerns and directing them to their specific needs.

• Stocked shelves, assisting customers.

• Helped customers, stocking shelves, and maintaining the sales floor.

• Processing payments.

• Scanning items.

• Provided customer service.

Jul 2023 – Dec 2023 Data Entry Specialist “WASSA” – Herat, AF

• Compiled and gathered data, entered into databases avoiding duplicating data.

• Collaborated with the team members for better understanding the new procedures.

• Took client’s pictures and fingerprints for biometric data and achieved it in database.

• Asked client’s sign the required paperwork for sharing the private information.

• Provided excellent customer service in any situation happened at the field. Jan 2022 – Jun 2023 Receptionist “Afghan M.R.I Diagnostic Center” – Herat, AF

• Guided patience’s for the doctor’s appointment, assisted to schedule the follow ups.

• Managed the phone calls, emails, mails, and other incoming and outcoming reports.

• Informed the patience’s for their results and updated the data.

• Assisted patience’s pay for fees and any other charges.

• Strong communication skills and ability to work under pressure. Dec 2017 – May 2021 Admin Assistant “National Maintenance Strategy” – Herat, AF

• Arranged conference rooms and facilities to prepare for meetings.

• Performed routine clerical tasks by scanning filling and copying documents.

• Screened visitors and issued badges to maintain safety and security.

• Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.

• Interpreted meetings for ANA and NMS-GVS authorities, site managers, site leads, supervisors, commanders, and ranked authorities.

• Entered all documents and students’ information into NMS-GVS Database after completing their portfolios, assessment documents, and assignments.

• Managed staff schedules, ensured that tasks are completed efficiently and effectively. Feb 2014 – Sep 2016 Cash/ Food Distributor “STA” – Herat, AF

• Mobilized the community and beneficiaries by providing them assistance in shelter.

• Cooperated with cash and food security management and financial service providers.

• Supported team in planning, organizing mobilization sessions and trainings.

• Prepared work plan, schedules, reports, updated the data and records. Aug 2012 – Sep 2013 Office Assistant “Siyawshani Medicine Wholesaling” - Herat, AF

• Managed and controlled medicine stocks, expiration data, receiving and shipping info.

• Gathered customer orders and prepared for shipment and delivery.

• Received and prepared list of medicine, issued the receipt for customers. Education

2015 – 2018 BAS of English Language and Literature, Herat University – Herat, AF

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