Customer Service Financial Analyst
Resume:
CAREER OBJECTIVE
Dynamic professional with experience in customer service and sales
in multiple industries committed to success thru client success . Skilled in upselling, cross-selling, and merchandising. Passionate highly organized and detail-oriented with excellent communication skills and attention to detail.
EXPERIENCE
SALES & PRODUCTION MANAGER
September 2011 - Present KING GROUP, INC., ALPHARETTA, GA FINANCIAL ANALYST
March 2008 - August 2011 AMERICAN PROFESSIONAL RISK SERVICES, INC. & MEDICAL COST CARE CORPORATION,
ALPHARETTA, GA
SOLD & DELIVERED LARGE INDUSTRIAL SUPPLY CATALOG OF ITEMS COVERING MULTIPLE VENDORS & MANUFACTURERS
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ASSISTED CUSTOMERS ON SITE TAKING PRECISE
MEASUREMENTS OF ALL PRODUCTION EQUIPMENT &
RECORDING DATA FOR CUSTOMERS INVENTORY RECORDS AS
WELL AS OURS
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RESPONCIBLE FOR MAKING JOB SITE PRODUCT
RECOMENDATIONS TO IMPROVE PRODUCTION AS WELL AS
BEING ABLE TO ACCURATELY CATOLOG CUSTOMERS CURRENT PRODUCTS FOR INVENTORY RECORDING
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PROVIDED EXCELLENT CUSTOMER SERVICE BY INSTALLING
AND SERVICING ALL PRODUCTS FURNISHED TO THE
CUSTOMER
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MAINTAINED PRECISE SALES RECORDS TO QUICKLY ASSIST CUSTOMERS TO RESTOCK PREVIOUSLY SOLD PRODUCTS AND
SUGGEST ALTERNATIVE FOR DISCONTINUED PRODUCTS
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CONTINUALLY INCREASED INDUSTRY SKILLS & PRODUCT
KNOWLEDGE ATTENDING MANUFACTURER & VENDOR
TRAINING WORKSHOPS FOR CERTIFICATIONS
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WORKED WITH CLAIMS ADJUSTERS COMPILING TOTALS FOR
ALL WORKERS COMP CLAIMS CREATING A USEFUL DATABASE TO BE USED BY THE CLIENTS FOR COMPANY REFERENCE
GUIDES
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CONTACT
*******.****@*****.***
ATLANTA, GA 30303
SKILLS
• Operational Processes
• Professional Relationships
• Customer Accounts Management
• Sales and Marketing Methods
• Product Sales
ROBERT KING
SALES & OPERATION MANAGER
CONSUMER LOAN OFFICER
February 2008 - March 2009 WELLS FARGO FINANCIAL, GAINESVILLE, GA
ANALYSED MEDICAL BILLS USING MULTIPLE COST SAVING
GROUP AFFILIATION MATRIXES AND CHECKING FOR ALL STATE OF GA WORKERS COMP GUIDELINES TO REDUSE THE COST OF ALL MEDICAL BILLS
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PREPARED ALL COMPANY PAYROLL CALCULATIONS FOR SELF INSURED INSURANCE FUND AUDITS FOR THE STATE OF GA
AND ALL APPLICABLE COMPANIES IN LAWSUIT PROCEEDINGS
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TRANSMITTED WEEKLY BENIFIT CHECKS AMOUNTS AND
BALANCES TO CLIENTS BANKS AND COMPANY DIRECTORS AS WELL AS PRINTING AND MAILING BENIFIT CHECKS TO
CLAIMANTS
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Generated sales of loan products at a high level reaching #30 in the company in sales for that year.
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Consistently met or exceeded sales goals of Home loans, Equity Lines of Credit, Debit Consolidation, Auto Loans, Credit Cards & Lines of Credit
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Using goal oriented computer software created new budgetary loan calculations than when implemented were able to save customers money
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EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION in FINANCE
January 2000
UNIVERSITY OF GEORGIA, ATHENS, GA
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