Customer Service Patient Care

Sarai Adrian Annie Roberts

Candidate’s Location: Miami, FL 33161 (23.8 miles)

Interview Availability: anytime on 24hrs notice

Summary:

Sarai is a dedicated professional with hands-on experience in phlebotomy techniques, including venipuncture and butterfly needle procedures, while ensuring strict adherence to safety protocols and infection control. She has a strong background in customer service from previous roles as a Target Cashier in Barista, demonstrating excellent communication, organizational, and multitasking skills. She was adept at patient care, inventory management, and team training, with a keen ability to provide a positive experience in both healthcare and retail environments.

Education:

High school diploma May 2024

Dr. Michael M. Krop Senior High - Miami, FL

Skill Matrix:

Skills

Years of experience

Last used

Organization

Phlebotomy

2 months

2025

Hollywood Career Institute

Venipuncture

2 months

2025

Hollywood Career Institute

Butterfly Needle

2 months

2025

Hollywood Career Institute

Skills:

Proficient in Internet, Microsoft Outlook

Highly proficient in providing prompt and friendly excellent customer service, as well as providing customer complaint resolutions

Communication Skills

Adaptable, collaborative team player

Attention to detail

Flexible

Blood processing

Venipuncture

Blood collection and processing

Specimen handling

Capillary Collection

Infection control

Lab safety and protocols

Course Work:

Certified Phlebotomist Jan 2025 – Feb 2025

Hollywood Career Institute - Hollywood, FL

Performed blood collection techniques.

Like venipuncture and butterfly needle from people.

Followed safety protocols.

Infection Control

Patient Care

Work Experience:

Target Cashier Jun 2023 – Feb 2024

Barista

Provided excellent and friendly guest services

Organized merchandise displays

Managed inventory

Assisted customers with purchases

Operated Point of Sales System and cash handling

Cashier

Guest services

Processed on-line orders and invoices

Trained new baristas on café operations

Customer Service

Contact this candidate