Accounts Payable Office Manager
Resume:
TRACY A. SZCZESNY
***** ******* **, *** ***, GREAT MILLS MD 20634
***********@*****.***
OVERVIEW
Precise and motivated Office Manager, Accounts Payable, EDI/ Purchasing Coordinator with a high degree of professionalism, strong problem resolution capabilities, and with a successful track record in AP processes and managing vendor/Subcontractor/Owner relations. Maintains 100% accuracy in processing invoices. Core competencies and skills include:
Excellent Communication Skills
Customer Service Focus
Strong Organizational Skills
Dedicated Team Player
Employee Training & Development
Time Management Skills
Deadline Oriented
AIA G702-703 Billing/Waivers
Purchase Order Resolution
Microsoft Office Proficiency
CMIC/Concur/Sharepoint
PROFESSIONAL EXPERIENCE
Walsh Construction II, Erie, PA
Regional Office, Pittsburgh, PA/Corporate Office, Chicago, IL Office Manager 03/2013 – Present
• Manage Subcontractor Billing/waivers and Owner AIA G702/703 Billing
• PA Notary
• Process Expense Reports in Concur
• Payroll/AP Processing
• Contract Management
• Research Invoices/Subcontractors in WGIP & CMIC
• Answer phones/greet Visitors
• Maintain Subcontractor compliance with Walsh policies
• Manage Pre-bid RFIs/contact potential subcontractors
• Create & Maintain filing system containing confidential documents
• Update jobsite notices, hiring packets, safety logs and contracts
• Schedule meetings/book hotel rooms
• Ship materials
• Customer Service and support project team
Tyco Fire & Security /Simplex Grinnell,
ADT Security Services/Tyco Integrated Security, Aurora, CO Accounting, Finance, Purchasing
Accounts Payable Trainer 02/2011 – 12/2012
• Handled customers effectively by identifying needs, gaining trust, approaching complex situations, resolving problems to maximize efficiency
• Demonstrated proficiencies in telephone, e-mail and fax within high-volume environment
• Reduced invoice over payments by 90% for EDI Vendors
• Train Purchase Order Invoice Processors/Customer Support
• Train New EDI Coordinator
• Primary Point of Contact for any Accounts Payables/Purchasing Department issues/Resolution
• Reconcile Non-EDI Vendor Accounts
• Special Projects: India Transition/Company Spit
o System Clean up of past due invoices/purchasing holds/PO Issues o DOD testing for India transition
o Assist in creating Desk Top Procedures as Subject Matter Expert for India Training/Transition
o Train new ADT LLC Residential employees for Company Split Accounts Payable EDI Coordinator 07/2008 – 07/2012
• Reconcile EDI Vendor Monthly Statements
• Correspond with EDI Vendors & Field Offices via phone/email
• Research/Resolve any invoice/Purchase Order issues
• Assist with testing for New EDI vendor set up
• Run/Schedule weekly EDI Reports
• Investigate/Resolve EDI 810 Errors – work closely with IT Accounts Payable Senior Invoice Processor 08/2006 -07/2008
• EDI Coordinator Backup
• Process high volume invoices ---aprx 3000 invoices a month
• Investigate/Resolve Purchase Order issues
• Train new employees in Oracle 11i/Kofax Markview
• Process/Research Non-PO Resolution Queue
• Offer PO/Customer Support to AP team members & Field Offices
• Manage upload process & resolve discrepancies
Accounts Payable Customer Support Agent 05/2002 to 08/2006
• Provide Support to Internal & External Customers
• Research past due invoices, returned checks and statements
• Respond to high volume calls & emails
• Process Stop Payment requests
• Back up for Team Lead
• Educate new team members & Field when implementing new process/procedures
• Assist AP Analyst with special projects
• Responsible to provide daily stats for management review of job duties Time Warner Cable, Englewood, CO
Disbursements Clerk 07/2001 – 02/2002
• Responsible for Daily balancing for checkbook/petty cash
• Generate daily & monthly reports
• Research phone bills & vendor statements
• Organize/process expense reports, invoices, taxes, check requests for 4 different companies
• Customer Support
Erie, PA 1997-2000
General Electric – Purchasing Department
Bush Industries – Assistant Buyer
EMI – Accounting Department
Ferguson Enterprises – Accounting
Erie Insurance - Life Department
EDUCATION
Associates Degree: Business Administration 05/2000 Mercyhurst University Erie, PA
REFERENCES AVAILIABE UPON REQUEST
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