I'm honest and self motivated team player with towards my career
Resume:
DALBEER
CHAUHAN
INDIA ******
**************@*****.***
SUMMARY
Self-motivated individual offering
excellent skills in guest relations
and upselling products and
services. Engaging wait staff
member with ability to articulate
and help customers make menu
choices. Pursuing similar position
where skills in conflict resolution
will be embraced
SKILLS
• Proficient in client servicing and
operations
• Proven ability to upgrade
procedures, service standards
and operational policies
• Ability to work under pressure
with sound time management
traits
• A good team player possessing
strong team handling aptitude
• Passion to learn new skills with
aim to enhance excellence at
work
• Exceptional communication skills
accompanied with interpersonal
and analytical mindset
• Beverage Inventory Management
• Food Planning
EXPERIENCE
Currently working with “Rockwood Resort” as a Captain since Jan 2024 till to date.
December 2018 - October 2023
Food and Beverage Supervisor Nando's casual dining restaurant Oman
• Managed food and beverage inventory by counting stock counts daily and ordering low-stock supplies when required.
• Worked with directors to come up with marketing campaigns to meet sales targets.
• Evaluated basic operating procedures to verify compliance with local and national regulations for hospitality industry.
• Enforced high standards of health and safety to reduce risks of injuries and accidents.
• Kept kitchen, restaurant and bar within hygiene regulations by instructing staff to sanitise areas regularly and after customer use.
• Arranged and rearranged indoor and outdoor restaurant and functions furniture to suit business needs and customer requests.
• Organised and conducted pre-shift staff meetings to communicate pertinent information.
• Wrote and submitted daily and monthly reports to keep operations manager and directors fully informed of all issues. April 2015 - October 2017
Waiter Abu Dhabi National Hotel's compass Al Ain Abu Dhabi, U.A.E.
• Greeted new customers, answered initial questions and took drink orders.
• Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
• Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
• Coordinated team members to take, serve and clear orders accurately and promptly.
• Maintained safe hygiene and food handling standards for full compliance.
• Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
October 2014 - January 2015
Waiter Grand Bhagwati Hotel Surat
• Greeted new customers, answered initial questions and took drink orders.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
• Coordinated team members to take, serve and clear orders accurately and promptly.
• Resolved customer complaints promptly, escalating larger operational concerns to management.
CUSTOM SECTION
• Supply Chain Management
• Food and Beverage Operations
• Client Servicing
EDUCATION
01/2012
Certificate of Higher Education
Certificate of Higher Education HPBOSE,HIMACHAL, HPBOSE Diploma in Hotel and Restaurant Management
AFCI HM COLLAGE, CHAMBA RISHIKESH UTRAKHAND INDIA
Computer Skills
MS Office and Internet surfing
PERSONAL INFORMATION
Nationality : Indian
Date-Of-Birth : 15-01-1993
Civil Status : Single
Passport No : U0346223
Languages Known : English, Hindi, Basic Arabic
HOBBIES AND INTERESTS
.Traveling
.Interact with people
.Playing Cricket
CERTIFICATIONS
• HACCP Awareness certified
• Fire And Safety certified
• OSH (Occupational Safety Health) certified
• EFST (Essential Food Safety Training) certified
• Hotel Management Job Training certified
DECLARATION:
• I hereby declare that the information above is true to the best of my knowledge
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