Human Resources Manager
Resume:
Danielle Marshall
**** ***** **., *****, *****, USA
**********@*****.***
Professional summary
Proactive and goal-oriented business management professional with over a decade of proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Ready to leverage these qualities and experiences to take on new professional challenges, driving team success and contributing to organizational growth.
Employment history
RMF Printing Technologies, Inc. Office/Human Resources Manager Buffalo, NY Feb 2021 - Feb 2024
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Responsible for the processing and receiving of all purchase orders, tracking expenses, documenting use, and securing funds.
• Help control costs with regular contract assessments and strategic use of available discounts and pre-payment terms.
• Underpin business operations with cross-functional collaboration on accounting-related systems and processes.
• Track transactions and updated accounts with expert use of SAP & Odoo ERP systems.
• Deliver timely payments to vendors based on internal schedules and established payment agreements.
• Maintain positive customer and vendor relationships, deftly handling any payment issues and tracking communications.
• Forecasted staffing needs and devised recruitment programs, ensuring manpower requirements met.
• Tracked employee performance and organized quarterly reviews, enhancing productivity.
• Collected and analyzed HR metrics to develop data-driven strategies, reducing turnover.
• Maintained access control systems, ensuring functionality and accuracy of key fob directory.
• Streamlined payroll by automating data integration, improving efficiency and accuracy.
• Enhanced HR reporting accuracy by developing new data collection methods.
• Optimized office operations by implementing cutting-edge tech solutions.
• Designed a real-time feedback system to boost employee engagement and retention.
• Integral role in transition to cloud-based document management system to enhance data security and collaboration between employees and departments.
• Responsible for assisting with implementation of and training on ERP system. Archer Medical Operations Coordinator Buffalo, NY Jul 2010 - Feb 2021
• Managed operations from start-up to $1.5M revenue, ensuring compliance and high service standards.
• Implemented policies and procedures, aligning with state and federal regulations.
• Collaborated with medical personnel and regulatory agencies to maintain service quality and resolve technical issues.
• Directed multi-site EEG operations, enhancing patient care and access to testing.
• Led hiring and personnel management, improving team performance, and reducing turnover.
• Devised strategic plans to expand EEG services into rural areas, boosting access.
• Enhanced patient care by refining EEG analysis methods, reducing error rates.
• Installed mobile EEG units, increasing patient reach and service flexibility.
• Streamlined EEG service protocols for local hospitals and practices, achieving increased operational efficiency and patient satisfaction.
• Trained neurodiagnostic physicians and staff to use advanced EEG analysis tool and other functions in EEG testing software, elevating diagnostic precision.
• Responsible for partnering with hospital and practice IT departments to implement and maintain EEG equipment and remote databases.
• In collaboration with EEG software vendors, customized reporting templates and analysis tools and notifications to meet company's unique reporting and analytical needs.
• Processed payroll, adjustments, deductions, and reconciliations, amending any inefficiencies or inaccuracies while conducting the payroll process. Performed daily payroll operations including the review of time records, appropriate tax calculations, year-end payment bonuses, tax forms, and the management of benefits, paid time off and leave.
• Responsible for maintaining hardware and software inventory listings and system information.
• Developed a training program for junior staff, enhancing expertise in EEG technology. Education
University at Buffalo, Buffalo, NY Bachelor of Arts (B.A - Communications Jun 2007 - Jun 2010
Member of Alpha Kappa Psi Co-ed Business Fraternity Villa Maria College, Buffalo, NY Associate of Science, Business Management August 2005 - May 2007
Graduated with honors, inducted into Phi Theta Kappa Honor Society Technical Courses
• Coursera- Google Foundations of Cybersecurity
Completed November 23, 2024
• Coursera- Google Foundations: Data, Data, Everywhere Completed August 13, 2024
• Coursera- Google The Bits and Bytes of Computer Networking Completed July 25, 2024
• Coursera- Google Technical Support Fundamentals
Completed June 24, 2024
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