Communications Leader
Resume:
C R Y S T A L J A C K S O N
Communications Leader
SUMMARY
**-**** ********** ************** ****** seeking a transition from short-term consultant contracts to a long-term career opportunity within PR and/or marketing communications EDUCATION
University of Maryland Global Campus
CONTACT DETAILS
MILITARY SERVICE
SKILL AREAS & TOOLS
CAREER SNAPSHOT
Public Affairs Manager, Journalist
U.S. Navy Reserve, 2010 to 2012
Broadcast Manager, Journalist
U.S. Navy, 2005 to 2010
*******.*****.*******@*****.***
Portfolio
Washington, D.C., metro area
Strategic Communications
Marketing Public Affairs Public
Relations Media Relations Content
Director Brand Strategist Strategic
Planning Social Media Manager
Executive Communications
Analytics & Metrics Reporting AI
Video Editing & Prompt Writing
Rebranding AP Style Writing &
Journalism Website Content
Management 508 Compliance
Adobe Creative Suite Asana Cision
PR Newswire Agorapulse
Hootsuite Canva Microsoft 365
WordPress HubSpot Salesforce
Google Analytics
MS Management and Public Relations, 2015
BA Communication Studies, 2012
Strategic Communications Project Manager
Insight Global—February 2024 to Present
Manages and mentors the Department of Energy, Office of the Chief Information Officer’s (OCIO) strategic communications team to develop and execute communications plans and campaigns; Produces executive-level communications products on artificial intelligence (AI), cybersecurity, technology innovation, electric grids, information technology (IT), and climate change Adjunct Professor—Communications
Purdue University Global, April 2018 to April 2024 Created and implemented course curriculums, revisions, and updates for 7 accredited undergraduate communications courses
Communications Program Management Officer (PMO)
National Coordination Center, December 2021 to January 2023 Led a delivery team in creating and executing plans, strategies, and program support tasks to drive change adoption for a new telehealth program at the Department of Veterans Affairs—35+% contract profit Director of Strategic Communications
Military Women’s Memorial, August 2020 to February 2021 Provided day-to-day thought leadership management, coaching, and mentoring to direct reports and contractors on strategic communications planning Communications Program Director
Montage Marketing Group, June 2019 to June 2020
Led and mentored marketing communications team to create strategic planning and communications campaigns for diversity, equity, inclusion, and accessibility
(DEIA) initiatives at FEMA
Associate Director of Public Relations and Communications National Treasury Employees Union, November 2017 to September 2018 Directed day-to-day operations of the PR & Communications department on issues relevant to union members, including legislation, litigation, negotiations, and representation on Capitol Hill
Communications Program Manager
Zantech IT, Inc., October 2016 to October 2017
Managed team of contractor and subcontractor technical writers and graphic designers in producing and providing communications products and services for the U.S. Coast Guard Acquisition Directorate
Public Affairs & Outreach Communications Manager
Magellan Health, January 2014 to April 2016
Led as a key spokesperson for all Defense Centers of Excellence(DCoE) public affairs & outreach events, including more than 100 teleconference presentations and exhibitor at 15 national conferences
Editor, Writer
Defense Media Activity, August 2012 to January 2014 Researched, verified and processed more than 40,000 news releases within 16 months for the Department of Defense’s Hometown News Release Program— increasing department productivity by 55%
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