Mental Health Support Worker

NAVJOT KAUR

Calgary, AB

Email- ***********.***@*****.***

Mobile- 204-***-****

Personal Profile:

• Young and enthusiastic individual, passionate about helping and assisting people in the healthcare sector.

• Ability to use strong verbal communication skills to develop therapeutic relationships.

• I am an energetic, self motivated, ambitious and a fast learner.

• Good team player and can work independently.

Key Skills:

• Excellent time management skills and ability to prioritize multiple tasks

• Willing to go an extra mile to meet patient’s needs and expectations

• Works well in a team environment and independently

• Excellent communication and interpersonal skills

• Patience, discretion, and a high level of professionalism

• A respectful commitment to the patients and co-workers

• A caring and pleasant nature

• Organizational and leadership skills

Objective:

• To practice kindness on daily basis and create a difference in the lives of people.

Education:

·Completed year 12 in non- medical stream (Physics, Chemistry, Mathematics, Biology)

·Completed Diploma in Computer Networking Systems Technician

·Completed Certificate in Human and developmental services

·Completed an online learning program on mental and community health

·Passionate about studying further in the healthcare sector

Experience:

RESIDENTIAL SUPPORT WORKER

COMMUNITY LIVING CENTRES, HALIFAX

Residential Mental Health Workers play a vital role in supporting individuals with mental health challenges, disabilities, or addictions. Here are some common job duties:

Primary Responsibilities

1. Client Support: Provide emotional support, guidance, and supervision to clients in a residential setting.

2. Daily Living Skills: Assist clients with daily living tasks, such as personal care, meal preparation, and household chores.

3. Medication Management:Monitor and assist clients with medication management, including administering medications and tracking dosages.

4. Behavioural Support:Implement behavioural support plans to help clients manage challenging behaviours, such as aggression or self-harm.

Secondary Responsibilities

1.Case Management: Collaborate with case managers, therapists, and other healthcare professionals to develop and implement individualized care plans.

2. Crisis Intervention: Respond to crisis situations, such as suicidal ideation or aggressive behaviour, and provide de-escalation techniques.

3. Documentation: Maintain accurate and up-to-date records of client progress, incidents, and medication administration.

4. Household Maintenance: Perform light housekeeping duties, such as laundry and cleaning, to maintain a safe and healthy living environment.

5. Community Integration: Support clients in participating in community activities, such as social events, education, or employment.

SHELTER SUPPORT WORKER

ATLANTIC COMMUNITY SHELTER SOCIETY

· Worked as a Shelter Support Worker at ACCS, Dartmouth

·Provide emotional support and empathy to clients.

·Assist clients with basic needs (food, clothing, hygiene).

· Help clients access community resources (healthcare, housing, employment).

· Develop and implement individual support plans.

· Maintain client records and documentation.

· Collaborate with other agencies and services.

· Provide crisis intervention and conflict resolution.

·Ensure shelter safety and cleanliness.

·Crisis management and problem-solving skills.

· Basic computer skills (data entry, record-keeping).

· Physical stamina for standing, lifting, and moving.

·Flexibility and adaptability.

· Knowledge of community resources and services.

Residential Support Worker, Oceanview Healthcare, Halifax (July 2023- January 2024)

·Worked as a Support Worker at Oceanview Healthcare, Halifax

·Getting a chance to add value into the lives of residents

·Assisting nursing staff by observing and reporting any changes in the health conditions of residents

·In terms of opportunities, I have the chance to make a positive impact on someone’s life, develop a deep sense of empathy and contribute to their overall well- being.

Volunteer at Deerlodge Centre, Winnipeg (January 2021- December 2022)

•Volunteered at Deer-lodge Centre, Winnipeg in dementia unit

•Helped patients with Dementia Care, assisting them with daily life activities

•Assisted the nursing staff in managing patients, contributing to the timely and efficient delivery of essential care to patients

•Maintained accurate medical records, facilitating seamless coordination within the healthcare team and enabled informed decision-making.

•As I embark on my journey as a Personal Care Assistant, I eagerly draw upon the skills and knowledge gained from my voluntary work in Winnipeg, Manitoba committed to making a positive impact on the lives of individuals requiring assistance and compassion.

EXTRACURRICULAR ACTIVITIES–

•Completed the training and testing and earned the Trite Sop-an Badge as per APRO part 2 and 3 (Punjab, India)

•Completed Hiking Trekking and adventure badge (Shimla, India)

•Participated in North Zone Taekwondo Championship ( Recognized by ministry of youth affairs and sports, government of India)

•Participated in 62nd Punjab state Inter district games (Jalandhar, Punjab, India)

•Completed Level 1 abacus programme and participated in 5th Abacus competition (Faridkot, Punjab, India)

•My extracurricular activities demonstrate my willingness to explore my interests, work with others and develop new skills.

OTHER TRAININGS/ CERTIFICATES:

·Police Clearance Certificate 2024

·Criminal Record Check

·Take Home Naloxone Training

·Non-Violent Crisis Intervention 3rd Edition Training

·Vulnerable Sector Check

·Mental Health First Aid

·Shelter Worker Training

·HIFIS training

·Food handler Certificate

Languages:

·Proficient in English, Punjabi, Hindi, Urdu

Availability:

·Available to work with flexible rostering

Contact this candidate