Customer Service Sales Associate
Resume:
Brittany Meads
Animal Caretaker/Sales Associate
Durant, OK 74701
*********.****@*****.***
Professional Summary
I enjoy spending a few moments getting to know my customers. I am a big people person. I am detail oriented and a hard worker who is a busy body. There's a job to be done let's do it. Authorized to work in the US for any employer
Work Experience
Associate Team Leader
Current - HR Block Tax Services-Durant, OK
November 2024 to Present
• Led a team of 4 employees, providing guidance and support to ensure successful completion of projects
• Monitored team performance and provided regular feedback to drive continuous improvement
• Created performance metrics and tracked key indicators to evaluate individual and team performance
• Implemented a reward system to recognize top performers, boosting morale and motivation levels
• Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
• Led regular meetings with the team to discuss progress updates, address challenges, and provide guidance on project priorities
• Developed strong relationships with clients through effective communication and exceptional customer service skills
• Ensured compliance with company policies, procedures, safety regulations at all times Front Counter Clerk/ delivery driver
NAPA Auto Parts-Durant, OK
June 2024 to December 2024
• Efficiently processed customer transactions, including cash, credit card, and mobile payments
• Provided exceptional customer service by promptly addressing inquiries and resolving issues
• Collaborated with the inventory team to monitor stock levels and replenish merchandise as needed
• Maintained a clean and organized checkout area, including bagging items efficiently and restocking supplies
• Developed positive relationships with repeat customers through personalized interactions and friendly demeanor
• Delivered packages and goods to customers in a timely and efficient manner
• Adhered to all traffic laws and regulations while operating company vehicles
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Reported any vehicle maintenance or repair needs promptly to the appropriate department
• Followed established safety protocols for loading/unloading packages or goods from the vehicle Customer Service Professional
Current - HR Block Tax Services-Durant, OK
December 2023 to April 2024
Maintain office. Answer phones and file paperwork help tax professionals as needed. Senior Sales Associate/Assistant Manager
Harbor Freight Tools USA, Inc.-Durant, OK
May 2019 to September 2022
• Cashier
• Customer service
• Cleaning
• Logistics
• Some computer work.
Caretaker/Housekeeper
SELF-EMPLOYED/UNEMPLOYED-Brawley, CA
June 2017 to January 2020
Help elderly with daily cleaning of house (sweeping, mopping, dusting, dishes, laundry, changing all linens, clean bathrooms top to bottom and more) and taking care if their pets. Animal Control Volunteer
Brawley Police Department-Brawley, CA
April 2015 to January 2020
I assist the animal control officer in his daily job. I am strictly a volunteer. PTO Vice President
J W Oakley Elementary school-Brawley, CA
August 2017 to June 2018
Volunteer position. I helped plan all events at the school that were put on by pto. ( Halloween carnival, pictures days with Santa, Easter bunny, St. Patrick's day, etc.)Was responsible for all bank deposits, collecting donations from community,and responsible for communication between teachers and parents. Animal Caretaker
Sounthern counties cat rescue-Brawley, CA
March 2016 to April 2018
Take care of daily needs such as feeding cleaning litter boxes, interacting with new cats/kittens and responsible for administering medications to all cats that need it. Animal Caretaker
Humane society of imperial valley-El Centro, CA
February 2014 to April 2016
Responsible for cat areas.. clean all front office. Animal intake when animal control would come in. Interact with community at the shelter. Help assist with dogs kennels as needed. Responsible for all medications in the mornings for dogs and cats. Was a facility key holder. Sales Associate/Cashier
7-Eleven-Brawley, CA
June 2010 to October 2011
Responsible for all store functions. Only staff member on duty. Cashier stocking customer service and cleaning of the store..
Education
High school in General education
Valhalla High School - San Diego, CA
August 2002 to June 2006
Skills
• Cleaning (10+ years)
• Care Giver (3 years)
• Filing
• Phone etiquette (2 years)
• Organizational Skills
• Retail sales
• Office Administration
• Personal Care (1 year)
• Pet Care (5 years)
• Front Desk (2 years)
• Kennel Experience (4 years)
• Sales
• Pet Sitting (8 years)
• Laundry
• Cash handling
• Cash register
• Home Care (3 years)
• Home Health (3 years)
• Customer service (10+ years)
• Heavy lifting
• Animal Care (5 years)
• Time Management
• training
• Childcare
• Communication skills
• Babysitting
• Training & development
• Computer skills
Awards
Outstanding volunteerism to the city of El Centro
October 2014
For organizing a park cleaning at buckling park. Bought attention to the pond when it was out of order for along period of time. Collecting alge and bugs. Also a few other items that the city was not taking care of. Certificate of appreciation
October 2014
Outstanding volunteerism to the city of El Centro parks and recreation
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