Customer Service Personal Assistant
Resume:
Blessing Nkemakonam Machie
No * Peace Close Alashela Ogombo Sangotedo, Lagos State, Nigeria, 090********, ************************@*****.*** Date of birth
Place of birth
**/**/**** *********** ****rian
Kano State
PROFILE Accomplished accountant with experience in financial reporting, budgeting and auditing. Highly organized and detailed-Oriented professional with a proven record of record management, customer service, producing accurate financial documents and report. Excel in working with a variety of stakeholders in a fast-paced environment. Proven track record of streamlining administrative processes to maximize efficiency and productivity.
Adept at leverage strong organizational and excellent communication skills to manage project, coordinate meetings and facilitate interpersonal relation between teams. Frequently praised as hard working by peers. I can be relied upon to help your team achieve it goals EMPLOYMENT HISTORY
April 2023 — Dec 2023
Personal Assistant, Chally Doff Limited
• Answered calls and emails from clients and delivered messages on behalf of executives.
• Managed high priority and confidential information.
• Prioritized tasks, keeping diligent track of project timelines and deadlines.
• Reminded managers of important deadlines and engagements.
• Coordinated office activities to ensure efficient workflow of daily operations.
• Managed travel arrangements for executive staff, booking flights and accommodations as needed. Sep 2017 — Jan 2019
Accountant, Holy Trinity Mission School
• Maintained detailed records of all financial transactions including journal entries and account reconciliations.
• Performed reconciliations between bank accounts and internal ledgers.
• Calculated and documented payroll data for processing.
• Managed accounts payable and receivable functions, ensuring timely payments of invoices.
• Prepared accounting information, producing financial statements in accordance with accounting principles.
• Developed monthly, quarterly, and annual financial reports for management review. 2013 — 2014
Administrative Manager, Jamstar Ind
• Maintained files and filing, keeping sensitive information confidential.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
• Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
• Maintained database of client contact information with accuracy and attention to detail.
• Served as primary point of contact for facilitating operational and administrative inquiries.
• Maintained office inventory by assisting with supply orders.
• Used Microsoft Office Suite to create and revise documents and presentations.
• Maintained calendars and schedules to set appointments for management team. 2012 — 2013 Secretary, Great Edu Bros Global
• Answered incoming calls promptly and professionally, routing messages as needed.
• Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Greeted visitors warmly upon arrival at the office; provided friendly customer service.
• Developed and maintained effective working relationships with clients, vendors, and staff.
• Composed professional correspondence such as letters, memos, emails.
• Organized and attended meetings, took minutes, and distributed notes. EDUCATION
2018 — 2023 Bsc Economics, Bayero University Kano Kano Graduate with second class honor
2014 — 2016 NCE Diploma, Federal College of Education (Technical) Bichi Kano Graduate with high honors
2006 — 2012 High School Diploma, Anglican High School, Kano Kano 2006 First School Leaving Certificate, St Stephen Nursery & Primary School Kano
SKILLS Adaptability & flexibility
Computer Skills
Critical thinking and problem solving
Effective Time Management
Fast Learner
Ability to Multitask
Honesty & integrity
Budget management
Attention to detail
Excellent communication
Financial analysis
LANGUAGES English
Igbo
Hausa
Spanish
HOBBIES Reading, Singing & Travelling
INTERNSHIPS
2020 — 2021
Fashion Designer, Gloria Kay Fashion House
• Organized fabric swatches, trims, prints, patterns. for design projects.
• Assisted with pattern making, draping, sewing samples, fittings and production of garments.
• Managed inventory of fabrics and materials used in garment construction ensuring cost savings.
• Attended meetings to discuss new collection concepts and provide feedback as needed.
• Developed creative ideas for fashion collections and presented them to the design team.
• Communicated effectively with internal teams to ensure deadlines were met on time. Kano
REFERENCES Mrs Catherine Njoku
Mr Ugoh Caleb
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