Customer Service Inventory Control
Resume:
CHRISTINE DAY
Temple Hills, MD *****
************@*****.***
Energetic professional with over 10 years of customer service experience and over 5 years of administrative experience. As well as experience in site management and team leadership. Skilled at managing inventory control, filling, scheduling, shipping/receiving, print/copy production, customer relations, hospitality, sales promotion, processing transactions and practicing safety & compliance. Work Experience
Inventory Specialist
MANAGEMENT SUPPORT TECHNOLOGY-Washington, DC
October 2023 to April 2024
• Maintained accurate and up-to-date inventory records
• Monitored stock levels to ensure availability of products
• Developed and implemented effective inventory control systems
• Conducted periodic inventories and physical counts of product supplies
• Created reports on inventory activity, shortages and overages.
• Managed purchase orders with vendors to maintain optimal stock levels. Collaborated with other departments to coordinate replenishment activities as required.
• Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
• Responded promptly to requests from customers regarding product availability. Hospitality Clerk
CANON (D.C.)
February 2023 to August 2023
• Maintained a professional attitude in all interactions with guests, colleagues, and supervisors.
• Assisted front desk staff with various tasks such as answering phones, greeting guests and or staff, printing and organizing of documents, etc.
• Monitored inventory of supplies such as linens, toiletries, stationery items.
• Updated records of guest requests, room occupancy status, and special requests in computer system.
• Maintained inventory of paper stock, including ordering new supplies when needed.
• Operated high-speed, complex copy machines to produce large volumes of copies. Mail/shipping Services Lead
THE MILLENNIUM GROUP, INC (VA)
May 2022 to November 2022
• Supervised mailroom staff and ensured efficient operation of all mail services.
• Developed and implemented procedures for handling, sorting, and distributing incoming and outgoing mail.
• Trained new employees in the proper use of postal scales, postage meters, address verification systems, and other related equipment.
• Maintained accurate records of incoming and outgoing mail to ensure tracking accuracy.
• Ensured timely delivery of all packages by coordinating with third-party vendors as needed.
• Provided customer service support to internal customers regarding their mailing needs.
• Monitored inventory levels of supplies such as envelopes, labels, packing materials, ensuring adequate stock is always maintained.
• Managed customer accounts, billing inquiries, rate quotes, account maintenance requests.
• Troubleshot office equipment, computer hardware and software issues.
• Answered telephones, directed calls and took messages. Mailroom & Distribution Clerk
THE MCS GROUP-(MD)
March 2020 to April 2022
• Received, sorted and distributed incoming mail and packages.
• Organized and maintained inventory of distribution materials.
• Processed orders accurately and efficiently according to customer requirements.
• Operated computer systems to enter data related to orders and deliveries.
• Assisted during inventory counts by counting items off shelves or out of boxes.
• Communicated with customers, employees and vendors to answer questions and address complaints. Warehouse Associate
ST RANDSTAD & 1 TEAM STAFFING (MD)
May 2016 to January 2020
Organize the storage and movement of products, focused on inventory and quality management, product picking/packing, shipping/receiving and shipment tracking. Site Manager
IST MANAGEMENT
December 2012 to May 2016
• Provided excellent customer service to guests and answered inquiries regarding services, products, and prices.
• Provided training to new staff members on the proper use of tools, equipment, supplies, processes.
• Analyzed business performance data and forecasted business results for management.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
BACHELOR OF ARTS in GRAPHIC DESIGN
SOUTHERN NEW HAMPSHIRE UNIVERSITY - Manchester, NH March 2024 to Present
ASSOCIATES OF ARTS in GRAPHIC DESIGN
ART INSTITUTE OF WASHINGTON - Arlington, VA
November 2012 to December 2014
Skills
• Teamwork and Interpersonal Skills
• Advanced in Microsoft Office, One Drive, and
• Customer Service and Hospitality Google applications
• Clerical and Administrative Experience
• Adobe Illustrator and Adobe Acrobat
• Organizational Skills
• PeopleSoft and QuickBooks
• Communication Skills
• Time Management
• Leadership and Management
• Languages: English (Expert), Spanish
• Proficient with Computer and POS (Beginner)
• Shipping & Receiving
Links
https://www.linkedin.com/in/christine-day-338b36125
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