Administration Assistant

Tia Marie Colon

Work Experience

Community Action Inc. – Receptionist July 2021 to January 2025

Performed basic data entry tasks with accuracy and efficiency.

Greeted and assisted visitors in person and over the phone, providing prompt and professional responses to inquiries.

Managed front desk operations, ensured compliance with company policies, and maintained an organized reception area.

Supported administrative functions by coordinating communication, directing inquiries, and assisting team members as needed.

Medical Resource Home Health Home Health Aide - Health Coordinator February 2017 to July 2021

Assisted with daily grooming, bathing, and accompanied clients to doctor's appointments as needed.

Performed light housekeeping to maintain a clean and comfortable environment.

Provided medication reminders and assistance to ensure proper adherence.

Created and managed schedules to coordinate daily activities and appointments.

Developed personalized service plans to meet clients' individual needs and preferences.

Northeast Assistant Living - Personal Care Assistant November 2014 to Present

Assisted with daily grooming, bathing, and accompanying clients to doctor's appointments as needed.

Performed light housekeeping tasks to maintain a clean and organized environment.

Provided assistance with medication administration and ensured timely reminders.

Created and organized schedules to manage client activities and appointments.

Developed service plans tailored to clients' specific needs and preferences.

F.H Cann & Associates - Debt Collector May 2011 to May 2014

Collected payments on accounts that were past due.

Managed bilingual past-due accounts, ensuring effective communication with debtors.

Attempted contact with debtors, verifying all information to ensure I was speaking to the correct individual.

Sent emails and faxes as alternative forms of contact to reach debtors.

Approached debtors in a respectful, courteous manner, addressing any concerns related to their accounts.

Sutton Hill Genesis Health Care Center - Dietary Aide July 2006 to July 2008

Prepared juices, milk, and desserts by hand, ensuring quality and consistency for residents.

Assembled food trays according to residents' specific dietary requirements and preferences.

Ensured timely delivery of all food trays to residents, maintaining efficiency and attention to detail.

Washed, sanitized, and properly stored dishes to maintain cleanliness and organization in the kitchen.

Skills:

Bilingual, fluent in English and Spanish

Proficient with Microsoft Office Suite and Google Suite

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