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Resume:
Jessica Johnson
Oceanside, CA *****
*******************@*****.***
Professional Summary
** *** *** *********** ** all areas of interest superior customer service and knowledgeable of all fields as well as loyal and outgoing looking for a stable job to grow with Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Part Time Support Lead
Five Below-Encinitas, CA
April 2024 to Present
All duties of assistant manager cashier stock planogram open and close duties key holder inventory control alarm store customer service A+
Sales counter associate
The UPS Store - Retail Center Sales Associate-Oceanside, CA December 2024 to March 2025
Cashier sold supplies to customers ran mailboxes check in check out packages mailboxes etc full shipping service packaging print label etc Amazon returns full scope copy fax scan full service shipping service customer service A+
National Retail Field Representative
Premium Retail Services-San Diego, CA
May 2021 to May 2024
Service many name brand products in various stores all throughout San Diego County, inventory, audit, report sales and brand displays in retail and grocery/pharmacy locations. Build areas and displays with brand products to support our clients and the sales of brand products. Travel and work independently customer service A+ and reliable and trustworthy with our clients needs Key Holder/Sales Lead
Little Louie's gift shop-Oceanside, CA
February 2020 to September 2022
All duties of this wonderful gift store from opening as well as closing day and night independently mostly including cashier, customer service, opener and closer answer phone stock merchandise clean all customer relations etc.
Cashier/Customer Service/Sales Associate
Burlington Stores-Oceanside, CA
October 2019 to December 2019
Cashier full training customer services including returns processing credit approval and application layaway handle cash drawer and computer system stock front of store security training etc
• Handled guest complaints and concerns
• Rang up purchases
• Received and processed returns
• Counted out cash drawers
• Stocked shelves
Customer Service All Areas
Hilton Garden Inn Hotel-Carlsbad, CA
January 2001 to June 2006
lead waitress restaurant, front desk, pos/10 key, banquet, room service, 5 year's exceptional customer service skills, time and management
Education
2 yrs community college in child development, business, general studies college 2 yrs - Oceanside, CA
Mira Costa College
Some college in Behavioral Science
MiraCosta College - Oceanside, CA
January 2006 to January 2009
Skills
• Leadership
• Microsoft Excel
• Cash handling
• Retail sales
• Front desk
• Cash register
• Communication skills
• Customer service
• Janitorial experience
• Supervising experience
• Cashiering
• Sales
• Guest services
• POS
• Customer support
• Commercial cleaning
• Stocking
• 10 key calculator
• Hospitality
• Custodial experience
• Merchandising
• Banquet experience
• Retail management
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