Warehouse Operations Manager

972-***-**** ************@*****.*** WWW: Bold Profile

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STACY SMITH

PROFESSIONAL SUMMARY

Obtain a management position within a company to achieve enhancement, exposure, and growth for an organization with my contributions.

Operations supervisor, 13 years professional experience

Supervised 35+ employees for shipping/receiving department.

EDI Manager for Shipping/Receiving Department

Compliance Management

Excel in organizing/motivating and coaching personnel to work effectively

16 years knowledge of various software systems

SKILLS

Automation

System Logistic

Select Pro

Manhattan

Microsoft Office Word, Excel, PowerPoint, and Outlook

Leadership, communication, and interpersonal skills

3PL warehouse operations

Annual performance reviews

Time management and organization skills

Problem-solving and analytical skills

Create ASN

Create BOLs

Schedule LTL, FTL

Maintain communications with customer service!

IBM Db2

Systems Flash drive

Knowledge of inventory management, logistics, and supply chain operations

Knowledge of safety regulations and pallet racking systems

Schedule/Lead daily meetings

WORK HISTORY

WAREHOUSE SUPERVISOR OUTBOUND 08/2024 to Present

UNFI -- Lancaster, TX

Supervise the shipping function of the outgoing products for the Outbound Department.

Control activities of warehouse personnel; provide direction and proper motivation to leads and employees to ensure completion of daily workload.

Complete appropriate paperwork and reports as required.

Control production standards, accuracy of shipments using proper accuracy programs and systems.

Coordinate with inventory control associates regarding slotting, product rotation, and space allocation.

Ensure safety, security, sanitation, and pest control codes and laws are maintained

Develop and maintain good working relationships with all departments.

Provide new hire and follow-up training for all employees; evaluate work performance regarding promotions, absenteeism, commendations, and disciplinary actions.

WAREHOUSE OPERATIONS MANAGER 04/2020 to 09/2023

J & G Trybus Corporation – DeSoto, TX

Managed day-to-day operations of 145,000 square foot distribution center; maintained daily communication with Operations Manager.

Supervised and coordinated activities of warehouse staff of up to 24; hired temporary staff as needed; conducted annual performance reviews.

Confirmed accuracy and forwarded employees' biweekly timesheets to payroll, distributed checks.

Led company's 3PL warehouse operations and worked alongside 3PL and regular warehouse team.

Scheduled transportation for outbound material deliveries to multiple locations; ensured proper BOL and seals for outbound shipments.

Made certain customer orders were accurately picked and packed; provided resolutions for customer returns.

Organized and consolidated inventory in warehouse; troubleshooted any discrepancies and offered solutions.

Inspected product to ensure quality of orders shipped.

Maintain quality and cleanliness of warehouse and equipment.

Assisted with regular warehouse operations as time allowed.

Accurately input information in company inventory and shipping system (Blue Cherry ERP)

Operated forklift, as needed.

WAREHOUSE SUPERVISOR/ASSISTANT WAREHOUSE MANAGER 06/2008 to 03/2020

Sharon Young, Inc. – Dallas, TX

Reduced charge backs by 97% annually saving companies $20,000+ through effective communication and improved processes.

Scheduled transportation for outbound material deliveries to multiple locations

Observed department personnel records and oversee preparation of payroll!

Supervised and addressed issues with employees with product flow, safety

Defined and established appropriate training programs to support workforce skill development!

Ensured loads are prepared for on-time departure

Monitored quality (e.g., leads are conducting and filling process checks regularly)

Worked with fellow supervisors to ensure area is adequately staffed to meet production demands as well as UPMH goals!

Anticipated bottlenecks in process and reassign staff accordingly!

Ensured safe workplace maintain aisle clearance during heavy production days!

Completed accurate and timely documentation of traffic activities for department

Oversaw any load changes to Freight Carriers

Directed staff to identify and correct systemic problems impacting performance.

EDUCATION

Northlake Community College, Dallas, TX Logistics Management Degree (in process), Logistics Management Northlake Dallas, Dallas, TX

Associate of Arts, Logistics Management, 01/2016

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