Be Part Digital Marketing
Resume:
Experience
Language
Expertise
Results-oriented Team
Manager with 4
high-performing teams to
exceed expectations in telco
account and Collaborative
and empowering Team
Manager with a passion for
developing individual
potential and building
strong, cohesive teams.
Objective
Alorica Philippines
Team Manager
Dec 2021 - Jan 2025
**************@*****.***
Sampaguita st. Phase 6
GVA Camarin Caloocan City
Responsible for managing team, admin tasks, reporting, coaching, and helping the agents to develop their skills and providing real-time feedback, setting the common goals and providing strategies and more to keep the team on track forward, doing call audits and ensure that all assigned issues are properly reported and documented. English
Filipino
Cebuano
Management Skills
Creativity
Digital Marketing
Negotiation
Critical Thinking
Leadership
Alorica Philippines
Support Coach
Responsible for Assisting Agents, facilitating and supervising training sessions and individual workouts fulfilling other duties and making sure that they learned during training, phone time, and even after surviving the TBAY and endorsing to production as support coach, I’ll make sure being a leader should act and work every time Teletech Philippines
CSR II
Jan 2021 – Dec 2021
Responsible for Billing Inquiries, Account Inquiries and Retention of the account
JHON ROLLIE
KADUSALE
Gaprotec Security Inc.
Accounting Officer / HR Admin staff
April 2019 - Nov 2020
Responsible for Record of Accounting entries and
Maintain books of accounts, Government Due’s
Preparing for Billing, Prepares royalty and Vat Payables, Prepares monthly bank reconciliation statement,Manage Cash advances of the security personnel
Royalegate Corporation
Accounting Officer / HR staff
July 2018 - April 2019
Active Geoanchor Inc
Accounting Staff/Data Encoder
July 2018 - April 2019
Personal Skills
PERSONAL BACKGROUND
EDUCATIONAL BACKGROUND
Concentrix Philippines
Technical Support and Customer Service
Amazon.com & Sprint
October 2016 – July 2018
Romero and Gorospe Accounting Firm
Assistant Auditor / Intern
Amando Group of Company
Jan 2016 – April 2016
Golden Arches Development Corporation
Kitchen Crew
Mcdonald’s
Nov, 2013 – Sept 2014
TESDA NC III BOOK KEEPING PASSER
Technical Competency
Communication Skills
Honesty
Work ethic
Flexibility
Persistence
Ability to work in harmony with co-workers
Computer reiterates
Basic Accounting
Exposure in Sales and Customer Service
29 years old
February 05, 1994
Manila City
Roman Catholic
5'6'’
29 years old
February 05, 1994
Manila City
Roman Catholic
5'6'’
Tertiary
St. Vincent De Ferrer College
5TH year BS ACCOUNTANCY
CAMARIN CALOOCAN CITY
S.Y.2018-2019
University of Manila
BS Accountancy
From 1st year to 5th Year 1st Sem
S.Y. 2012- 2017
Camarin High School
Caloocan City
Batch 2009-2012
Tala Elementary School
Caloocan City
Batch 2004-2009
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