Supply Chain Senior Director

WILLIAM PICKARD

214-***-**** § ************@*****.*** § Carrollton, TX § www.linkedin.com/in/liamtpickard SENIOR DIRECTOR - SUPPLY CHAIN SERVICES

EXPERIENCED SUPPLY CHAIN LEADER DRIVING OPERATIONAL EXCELLENCE & COST SAVINGS COST SAVING § PROCESS IMPROVEMENTS § OPERATIONAL EXCELLENCE § TEAM LEADERSHIP Dynamic and results-oriented Senior Director with a proven track record of driving operational excellence and achieving substantial cost savings in supply chain management. Recognized for implementing innovative solutions and fostering a culture of continuous improvement to optimize efficiency and enhance organizational performance. A strategic leader with extensive experience in directing cross-functional teams and aligning supply chain initiatives with broader organizational objectives. Skilled in budgetary oversight, strategic planning, and supplier management to drive sustainable growth and maximize customer satisfaction.

Career Highlights

ü Achieved significant cost savings through the implementation of innovative supply chain solutions and process improvements, resulting in enhanced operational efficiency and financial performance. ü Successfully led strategic planning initiatives that aligned supply chain objectives with broader organizational goals, driving sustainable growth and maximizing impact.

ü Fostered a culture of continuous improvement within the supply chain team, resulting in enhanced performance, staff development, and overall organizational success.

Areas of Impact:

Supply Chain Management Strategic Planning Budgetary Oversight Supplier Contracting Process Improvement Leadership & Team Development Cross-Functional Collaboration Data Analysis Relationship Management Operational Efficiency Cost Reduction Contract Negotiation Trade Compliance PROFESSIONAL EXPERIENCE

United Health Group / Optum Inc. 2019 – 2023

SENIOR DIRECTOR, SUPPLY CHAIN & ANCILLARY SERVICES (USMD & WellMed CDO’s) Implemented innovative supply chain solutions and process improvements, resulting in increased efficiency and cost savings across the organization. Fostered a culture of continuous improvement and excellence within the supply chain team, leading to enhanced performance, staff development, and overall organizational success. w Orchestrated and guided all supply chain functions, processes, and activities across multiple locations within the health system, ensuring seamless operations and alignment with organizational goals. w Held accountable for budgetary oversight and operational management, driving cost-effective strategies and resource allocation to optimize financial performance. w Played a pivotal role in defining strategic goals and objectives for the supply chain organization, aligning initiatives with broader organizational strategies to maximize impact and drive sustainable growth. w Led strategic planning efforts to enhance the quality and efficiency of the supply chain function, overseeing key areas such as purchasing, receiving, supply distribution services, construction, patient equipment service, value analysis, asset disposal, and systems integrity.

w Managed supplier contracting and relationships, negotiating and implementing PPI and purchase services agreements to secure favorable terms and drive cost savings initiatives. William Pickard Page 2

Vizient (formerly VHA, Novation, UHC, and MedAssets) 2018 – 2019 MANAGER, PRODUCT DELIVERY

Developed and implemented streamlined processes to improve the efficiency and effectiveness of product delivery, resulting in accelerated turnaround times and enhanced customer satisfaction. Utilized data analytics and feedback mechanisms to continuously evaluate and refine product delivery strategies, driving ongoing improvements in service quality and member outcomes.

w Directed a team of advisors to consistently provide timely, accurate, and high-quality interpretation and delivery of opportunities to members, enhancing their utilization of analytic products. w Spearheaded successful product implementations, overseeing data onboarding, access management, and training efforts, collaborating closely with sales, advisory support, and consulting teams to ensure seamless execution. w Coordinated cross-functional efforts with sales, relationship managers, performance improvement, and consulting teams, fostering an integrated approach to customer service and maximizing client satisfaction. w Advised members on integrating products within existing processes, identifying optimization opportunities, and delivering ongoing education and support as needed. w Conducted comprehensive internal product training sessions and served as a go-to product expert for internal stakeholders, contributing to enhanced organizational knowledge and proficiency. DIRECTOR, VALUE ANALYSIS 2016 – 2017

Orchestrated efficient value analysis processes, driving impactful savings initiatives through robust committee structures. Collaborated with healthcare organizations to develop and implement cost-effective processes that prioritize quality and outcomes within the value analysis framework.

w Ensured effective management of priorities established by healthcare organizations, optimizing resource allocation and driving strategic alignment.

w Facilitated Value Analysis Committee and subcommittee meetings in partnership with hospital leadership, fostering a collaborative decision-making environment. w Acted as a product consultant across the organization, facilitating communication with stakeholders including physicians, patient care teams, and operations staff. w Provided comprehensive education on product and service utilization to support the delivery of high-quality care while concurrently reducing hospital resource utilization and costs. MANAGER, DALLAS-BASED ACCOUNT MANAGEMENT 2013 – 2016 Implemented data-driven strategies to identify growth opportunities and optimize revenue streams, resulting in a measurable increase in member revenue. Spearheaded cross-functional initiatives to streamline processes and enhance communication channels, leading to improved collaboration and alignment across teams. w Led a team of eleven account managers, driving revenue growth and effectively managing a portfolio of $9.6 billion in supply chain sales.

w Cultivated strategic partnerships with Vizient's supply chain partners, ensuring successful implementation of contract portfolios and high levels of customer satisfaction. w Championed the adoption of best practices across account management functions, resulting in a consistently positive customer experience and improved operational efficiency. w Supported supply network initiatives spanning nine networks and fifteen states, facilitating seamless collaboration and maximizing impact across the organization.

ACCOUNT EXECUTIVE 2011 – 2013

Developed and executed strategic plans to enhance customer relationships and achieve sales targets, resulting in increased revenue and market share. Provided comprehensive analyses and recommendations to clients, leveraging industry insights to drive informed decision-making and operational improvements. w Collaborated closely with field resources and operational processes to effectively engage with customers, ensuring seamless support and satisfaction.

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w Worked in tandem with sales executives to expand member contract penetration and implement innovative solutions, driving increased market presence.

w Oversaw IMPACT Standardization and private label programs, conducting comprehensive reviews of compliance and identifying avenues for growth and optimization. w Managed relationships with 27 Healthcare Organizations (HCOs), overseeing supply chain sales totaling $640 million, and fostering mutually beneficial partnerships. HCA Shared Services North Texas Division 2007 – 2010 SUPPLY CHAIN DIRECTOR

Led supply chain operations at Medical Center McKinney's two campuses, ensuring seamless logistics and operational efficiency. Spearheaded budgeting and implementation strategies for commodities and equipment procurement, optimizing cost-effectiveness.

w Managed point-of-use inventories across facilities, enhancing resource allocation and minimizing waste. w Authorized non-contract purchases and identified opportunities for leveraging contract items to maximize savings. w Conducted thorough market research to identify specialty vendors for equipment and services, fostering strategic partnerships.

w Prioritized staffing, education, and retention initiatives to build a high-performing supply chain team. w Collaborated with the Clinical Resource Manager to evaluate and implement new products, driving improved outcomes through benchmarking and analysis.

Medical Center at Lancaster 2006 – 2007

DIRECTOR OF MATERIALS MANAGEMENT

Spearheaded the hospital's procurement process, implementing budgeting strategies and conducting value analysis to drive cost savings and operational efficiency.

w Successfully managed HPG (Healthcare Purchasing Group) agreements, optimizing vendor relationships and negotiating contracts to secure favorable terms.

w Proactively recruited and onboarded local vendors as necessary, enhancing supply chain diversity and fostering strategic partnerships within the community.

w Conducted rigorous audits of contract pricing to ensure compliance, resulting in improved financial transparency and cost control measures.

PREVIOUS ROLES:

DIRECTOR OF MATERIALS MANAGEMENT Pine Creek Medical Center 2005 – 2006 MATERIALS MANAGEMENT OPERATIONS MANAGER Good Shepherd Health System 1995 – 2005 EDUCATION

Bachelor of Science in Business Management, in progress Western Governors University Austin, Texas

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