Team Leader / Supervision

Experience

Stratosphere Quality IN, Roanoke

Team Leader / Supervision 06/2024 - 02/2025

- Worked with Outlook and Microsoft Office 365.- Maintained rosters and detailed records of time usage.- Proficiently operated Echo and Solar Edge computer systems.- Communicated effectively with customers.- Mentored and coached team members to ensure successful performance.- Delegated tasks to team members based on project requirements and individual strengths.- Motivated the team to achieve optimal results through effective communication and interpersonal skills.- Trained new Quality Assurance team members on best practices related to QA processes.- Managed resources across multiple projects while ensuring deadlines were met within budget constraints.- Monitored team performance against established standards and benchmarks, identifying areas for improvement.- Collaborated with other departments to ensure quality assurance requirements were met throughout the production cycle.- Developed robust reporting methods that provided visibility into the current state of quality assurance activities.- Analyzed large volumes of data from multiple sources for accuracy and completeness.- Ensured compliance with industry regulations by performing periodic audits of all relevant systems.- Established procedures for reviewing product specifications, identifying non-conformance issues, and providing corrective action plans.- Proficiently utilized advanced computer systems for managing, analyzing, and reporting on quality data.- Established strong relationships with vendors to ensure the timely delivery of supplies needed for successful inspections.- Resolved conflicts between employees within the department in a professional manner.- Demonstrated the ability to lead and manage a team of quality inspectors to meet organizational goals.- Managed inventory levels to ensure an adequate supply of materials used during inspections.- Trained new staff members on the use of inspection equipment, regulations, and safety protocols associated with quality inspections.- Ensured compliance with all applicable laws, regulations, policies, and procedures governing the handling and storage of hazardous materials.- Maintained detailed records of all inspection activities, including findings, corrective actions, and follow-up activities.- Communicated employee, customer, and workplace needs to managers.- Assessed staff performance regularly, providing feedback and coaching as necessary to improve results.- Organized workflow tasks to prevent downtime and production gaps.- Adapted quickly to changing requirements with minimal supervision or guidance.- Worked independently under minimal supervision, consistently meeting tight deadlines.- Maintained effective communication channels among all relevant stakeholders, including customers, vendors, contractors, and internal teams. General Motors IN, Roanoke

Team Leader 03/2016 - 03/2024

- Operated heavy machinery to move materials safely and efficiently.- Followed all safety protocols while operating machinery to ensure a hazard-free work environment.- Maintained accurate records of production activities and logged data into the computer system.- Provided support for loading and unloading materials from trucks and other vehicles.- Assisted in developing effective strategies to increase productivity levels.- Repaired broken parts or replaced worn components as necessary during operations.- Utilized problem-solving skills to troubleshoot machine issues as needed.- Conducted regular inventory counts of parts and supplies used during production runs.- Calibrated tools and gauges to maintain optimal accuracy in product output.- Managed hazardous waste disposal in accordance with regulatory guidelines.- Monitored production processes closely to detect any problems or irregularities.- Completed tasks efficiently by adhering to established production schedules and timelines.- Trained new operators on proper machine use and safety procedures.- Demonstrated strong communication skills while interacting with team members to ensure successful job completion.- Ensured compliance with company policies, procedures, and regulations at all times.- Proactively identified opportunities for improving operational efficiency.- Performed quality checks throughout the production process to ensure the accuracy of product output.- Identified and reported potential safety hazards or equipment malfunctions.- Cleaned workstations and floors regularly to prevent dirt, grime, and dust buildup.- Reported damaged and defective products to the supervisor.- Trained new employees on machinery operation and safety guidelines.- Stored products and materials in the correct locations to minimize item losses.- Removed hazards and obstacles from workspaces to prevent accidents.- Disposed of excess materials and waste to maintain organized workspaces.- Conducted quality assurance tests on products to ensure conformance with specifications.- Tracked company equipment inventories and notified supervisors of any shortages.

Dairy Queen IN, Muncie

Crew Member 03/2013 - 10/2014

Offered strong customer service skills, keeping customers satisfied Miranda Wogerman

Ossian, IN 765-***-****

********@*****.***

Maintained a clean and safe work environment

Skills

Computer literacy, Communication skills, Microsoft excel, Leadership, Customer service, Time management, Restaurant experience, Documentation review

Education

Muncie Area Career Center Muncie, IN

Cosmetology 05/2013

Received my license and graduated with the top testing score in my class as well as the highest GPA Wapahani High School Selma, IN

05/2013

Languages

English

Certificates

Cosmetology License

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