Customer Service Security Guard
Resume:
Dolonna Bell
Have guard card in hand
Riverside, CA 92503
***********@*****.***
High school graduation year 1992 I am always eager to learn new things and love people in general . Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver/Customer Service
Gopuff - Corona, CA
June 2021 to Present
Pull order bins package and deliver scan for alcohol deliveries scan identification if delivering alcohol take pictures when dropping off deliver clients sign if its alcohol.use slack and go drive app for delivery routes and addresses.customer services
Home Health Care Associate ihss worker
Riverside County Department of Public Social Services - Riverside, CA December 2018 to Present
Cooking, cleaning, bathing, catheter cleaning and sterilization, shopping.If necessary i change diapers or toilet. Changing bedding clothing.Driving clients to and from drs. Appointments and hospital as needed.I administer medications on a schedule and document everything, Write reports, keeping track of my hours and exact breaks and lunch times.I have most experience with dementia and cancer patients. Security Guard
Signal 88 Security - Temecula, CA
August 2018 to Present
Search and address guests entering into event scan and check for prohibited items.Escort clients and guests to assigned areas.Secure and do safety checks .Checking for proper identification of guests and clients entering .Checking all areas are secure while doing safety checks throughout events or assigned areas.Writing reports and collecting and returning all equipment after event or shift ends. Security Guard
Signal88 Security - Temecula, CA
June 2018 to Present
I check for contraband scan people with metal detectors wand to check for guns,knives,etc.report writing throughout my shift,foot patrol and car patrol both,check to make sure areas are secured and locked up Tax Preparation Specialist
H&R Block - Riverside, CA
March 2007 to Present
process tax forms amendment any paperwork that goes with tax preparation I have brought 80% more clients knowing me by my name and specifically asking for me to complete there services. Was awarded Employee of the month,I have 15years experience with tax preparation, Customer services i have 17years experience.I am quick and efficient in both. Security Guard
Imperial Security - Beaumont, CA
April 2017 to January 2019
Patrol parks, pool areas .Securing and closing areas at a set time. patrolling areas around each park and pool close it down at 10pm while making sure areas are secure and locked up until 2:00am Pickup trash and make sure surrounding areas are neat and tidy.Patrolling and securing areas at a burned hotel, Walk throughs every half hour to make sure no one enters the property.check gate cards signing homeowners and guests in at gates.I report to police if a situation becomes out of control and i do my best to defuse the situation if police are necessary i do my best to keep the situation under control until they arrive.Report writing after every shift.Securing basketball courts and assigned areas keeping them pleasant.Training new employees.I would like to excel as far as possible in my job. Property Management Assistant
BRITTANY RESIDENTIAL - Las Vegas, NV
January 2012 to September 2017
Collecting rent, paperwork, rent ready apartments and houses, lockouts and evictions.hiring new employees for office etc.making sure apartment community were kept neat and organizing monthly receipts and funds coming in and going out.Work orders for maintenance and organizing community events for apartment community.Made sure i was always available for any questions or information needed for tenants and future tenants.
Property Manager
Cathedral Corporation - Cathedral City, CA
January 2012 to September 2016
Accounting renting out apartments showing new apartments evictions lockouts hiring and firing . Education
Certificate in Accounting
UEI College - Ontario, CA
July 2005 to November 2008
Skills
• Computer Skills (10+ years), Negotiation (4 years), Client Relations (2 years), Fundraising (4 years), Osha (4 years), Office Management (4 years), Project Management (2 years), Account Management (5 years), People Person (10+ years), Customer Service Skills, Basic Computer Skills
(10+ years), Security (2 years), Monitoring (2 years), Report Writing (2 years), Report Preparation (2 years), Public Speaking (5 years), Accounting, Customer Service, Microsoft Office, Microsoft Word, Communications, Inventory, Maintenance, Organizational Skills, Time Management, Word, Typing, Excel, Forklift Operator, Cashier (10+ years) (7 years)
• Typing
• Front Desk
• Microsoft Excel
• Time Management
• Microsoft Word
• Security
• Customer Service
• Organizational Skills
• Customer Relationship Management (6 years)
• Customer Service
• Customer Relationship Management
• Sales Experience (10+ years)
• Multi-line Phone Systems (4 years)
• Customer Service (10+ years)
• Property Management
• Budgeting
• Accounts Payable
• Tax Experience
• Home Care
• Event Planning
• Financial Report Writing
• Accounts Receivable
• Bookkeeping
• Case Management
• Management
• Personal Assistant Experience
• Research
• Payroll
• Alzheimer's Care
• Dementia Care
• General Ledger Accounting
• QuickBooks
• Journal Entries
• Profit & Loss
• Pricing
• Purchasing
• Driving
• Fair Housing regulations
• Data entry
• English
• Property leasing
• Repair maintenance (3 years)
• Behavioral health
• Microsoft Office
• Yardi
• Customer support
• CRM software
• Veterinary experience
• Quality assurance
• Managed care
• Supervising experience
• Medical terminology
• Windows
• Google Docs
• Sales retail customer support (10+ years)
• Sales (10+ years)
• Retail sales (10+ years)
• Retail management (10+ years)
• Financial statement preparation
• Assistant property manager experience (8 years)
• Management
• Merchandising (4 years)
• Planograms (1 year)
• GAAP
• Account Reconciliation
• Balance Sheet Reconciliation
• Yardi
• Customer service
• Fair Housing regulations
• Bookkeeping
• Tax experience
• Budgeting
• Customer relationship management
• Supervising experience
• Accounting
• Accounts receivable
• Hotel experience
• General ledger accounting
• Fraud prevention and detection
• Negotiation
• Business development
• Payroll
• Leadership
• Security
• Front desk
• Training & development
• Profit & loss
• Mobile devices
• Retail sales
• Cash register
• Purchasing
• Load & unload
• Product demos
• Quality assurance
• Merchandising
• Forklift
• Manufacturing
• Office management
• Sales
• Property management
• Windows
• Google Docs
• Account management
• Cash handling
• Personal assistant experience
• Accounts payable
• Driving
• Financial report writing
• Research
• Data collection
• Cooking
Certifications and Licenses
Guard Card
July 2019 to July 2025
Guardcard in hand updated every two years
First Aid Certification
CDL
Driver's License
November 2019 to January 2031
Valid California drivers license
AED Certification
Assessments
Home health aide skills — Proficient
July 2020
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
High school grad 1993 with diploma in hand and some college experience.
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