Business Development Customer Service
Resume:
Charles Bolin
Marion, IA *****
************@*****.***
A long term, street fighter position in sales / business development of a product or service that is of solid benefit to the end user as well as fulfilling to sell for a stable, dynamic, and professional firm. In for the long haul. work very well in team environment abd/or with minimal supervision. Very coachable, can never stop learning.
Skills
●25 plus years of direct inside and outside sales experience and territory management.
●Eager and willing to learn new concepts, technologies and customer service approaches to achieve maximum client retention and satisfaction all along achieving or exceeding company's KPIS'.
●Direct responsibility for profit and loss and quota attainment.
●Ambitious self-starter with high energy level and focus.
●Experienced with business plan development and follow through for maximum territory success.
●Highly effective in building relationships within organizations to ensure maximum opportunity for sales.
●Lead generation experience using all available tools for effective management and qualification of prospects.
●Forecasting, campaign, and territory management using CRM tools such as ACT, SalesLogix, Salesforce.com, Goldmine, and Microsoft CRM.
●Thrive in challenging and dynamic atmosphere.
●In for the long haul and not afraid of hard work.
●Complete home office capability.
●Very efficient with the internet, various software including full MS Office suite, and hardware.
Education
Rockhurst High School Kansas City, MO
University of Missouri Kansas City, MO.
Experience
Charter Communications
July/23 - 7/24
Commercial Account Executive
Responsible for securing new SMB accounts for Internet, Voice, Video, and Mobile services within an assigned territory. Maintain accurate records utilizing main CRM, Salesforce. Kept updated on competition as well as newest technologies. Consistently provide complete customer satisfaction experience to solidify new and ancillary business.
Pink Energy
8/22 – 7/23
In home Solar Sales Consultant
In home sales consultant for solar company that is now out of busines. Duties included measuring to ensure proper fitting and roof integrity, identified objects and delivered presentations to homeowner to earn trust and their business. Complete all financials for final commitment.
Barcom Security
Commercial Account Specialist
03/21 – 8/22
Barcom Security sells and services Residential, Small-Medium businesses and
Commercial clients. Responsible for day to day sales activity and
Coordinating sale requirements with Division Manager and order and parts division.
Bitterman Family Confections
10/2008 - 8/2011
Senior Account Executive
Bitterman candy was a 80 year old candy and confection company.
Responsibilities were to prospect via phone and bring on new accounts.
While there brought on 92 new accounts
Set records in the company for new accounts.
ProfitLink Telecom Business Development Manager
3/2008 - 8/2008
Business Development Executive
ProfitLink Telecom optimizes the processes that support
your business’s local, long-distance, data and wireless
services - from service procurement to invoice processing.
Sold Telecom Expense Management Solutions (TEM) to
clients averaging $50,000 to over $1,000,000 in monthly telecom expenses.
Responsible for client development via
telephone with follow up meetings either web based seminars
Attended numerous networking meetings to
promote ProfitLink's Telecom Expense Management solutions.
Made multiple sales first months in business, exceeding employers goals.
Marvin F. Poer and Company
3/04 - 1/08
Business Development Manager
During four decades of service, Marvin F. Poer and Company has become widely recognized as the nation's leading property tax advisor. A full-service property tax company with unsurpassed expertise in real estate, personal property, cost segregation and the complex valuation issues associated with special-use properties.
Responsible for continued growth of real estate, personal property, cost segregation, and compliance tax consulting services within defined territory which included N. Texas, Arkansas, Oklahoma, and New Mexico.
Effectively worked with proper consultants and management to ensure greatest success of sales efforts while effectively managing time and material resources
Attended trade shows and seminars to keep ahead of trends and changes in industry.
Made daily phone cold calls to keep prospect pipeline and proposals at highest possible level to ensure best chance for sales and quota achievement.
Received Extra Mile Sales Club Award in 2007 for exceptionally high ratio of new business produced versus expenses.
Cognisa Security
02/2002 = 3/2004
Business Development Manager
Cognisa (formerly Argenbright) is a leading provider of security officer
services in North America. We provide innovative commercial security
solutions developing and maintaining partnerships with our customers in
order to thoroughly understand their business needs and provide the best
practices designed for them specifically.
Actively participated in various association groups such as BOMA and ASIS to
ensure exposure to decision makers whenever possible.
Continuously achieved 100 % or more of quota on semiannual and annual basis.
Focused on Texas area with customers to include FedEx, JC Penney, and
MCI WorldCom.
Solutions selling into prospects in order to define competitive differences such
as hiring techniques and training.
Kept strong pipeline active to ensure exceeding quota for territory.
Fourelle Systems (OEM) -
Business Development Manager
01/2001-02/2002
Software Company Wide Lay Off and has since gone put pf business
Fourelle specializes in bandwidth management over RAS, VPN, Wireless and
Satellite connections. Reducing data traffic and increasing
application performance allowing enterprise to reduce bandwidth needs
and costs.
Direct sales territory consists of Western half of US.
Actively manage Sprint PCS and other VAR relationships of Data Sales Reps
Direct accounts within Fortune 500. Worked with JC Penney, Sabre, AIM
Funds, and Chevron / Texaco.
Direct sales into VP and CTO level through ROI and POC or pilot concepts.
Responsible for daily "hunting" activity for new opportunities within territory
as well as continuous relationship building of current customer base to enhance
future revenue potential.
SiteLite, Inc., Managed Services
Territory Sales Director
10/2000 - 2/2001
SiteLite was an Outsourcing Managed Service Provider of remote managed applications, DB's and
Operating systems. Utilizing secure VPN to tunnel into customer's servers to make
changes and updates for improved security and overall operations.
Sold directly to CTO, CIO, and VP level.
Solution sales directly with Fortune 500 Enterprise accounts where application
outsourcing made perfect business and strategic sense. Provided necessary ROI
model to prove business case.
Also was responsible for Exodus Communications relationship and other Channel and VAR
development to bring on potential reseller partners within territory.
Consistently reached quota and was in top percentile of field reps.
Laid off with 35 others due to company restructuring and closing of all remote
sales efforts.
Packeteer, Inc.
06 / 98-10/2000
Channel/ Territory Manager - Software
Territory consisted of TX, OK, and LA, AR, KS, MO, and NE.
Solution sales of an application and bandwidth management tool called a
PacketShaper aimed at helping Enterprises and Service Providers more
effectively manage mission critical applications from non-mission critical
applications by being able to dynamically allocate necessary bandwidth to
applications most needing it.
Responsible for annual quota through direct and indirect sales.
Responsible for all building and maintaining VAR/ Reseller relationships in area
and direct sales.
Inclusive of hiring, training, lead generation /distribution, joint & solo sales
calls, territory quota management, etc.
Companies sold include AIM Funds, Nokia, Mobil Oil, Perot Systems, A.G. Edwards,
Charter Communications, and Schlumberger.
Largest sales were 1.55MM, and 4.5MM.
Developed Business Partner relationships with KPMG, Compaq, and EYT, among
others.
Consistently on quota target.
US Networks, Inc.
01/94 - 06/98
Senior Territory Manager
Company was an Internet services company. Selling Internet / Intranet solutions
to medium to large enterprise accounts inclusive of Neiman Marcus, Brinker
International, Banc One, and Publicis Bloom.
Sold consulting services for upgrade / migration path of upgrades from legacy and
non-web based applications for immediate ROI.
Initiated Instant Intranet solution and marketed in conjunction with IBM.
Placed Engineering staff on site for project based consulting.
Products included full line of Microsoft products, Raptor and Checkpoint Security
Products, Web development and Hosting services.
Consistently highest revenue generating Account Executive in company bringing in
125% of quota.
Recomm International Display
1989 - 1994
Territory Manager / Regional Manager / Divisional Manager
Company marketed communication hardware / software communication solution to
health care industry. Responsible for opening new markets and quickly became
top salesperson of 200 in company with 0% customer satisfaction issues.
Managed a 10-state territory with 20 outside salespeople and also managed
Toronto, Canada. Responsible for new product development and companywide
sales training. Also responsible for all sales forecasting and strategy
implementation to ensure achievement of team goals.
Dallas Region was consistently number one region in U.S. with monthly avg. of
1.1mm in new revenue.
Self-Improvement Completed
Zig Ziglar sales training courses.
Face to Face Sales Training
Brian Tracy sales training courses and tapes.
Tom Hopkins sales courses.
Attended Anthony Robbins Mastery seminar.
Eagle Scout, Boy Scouts of America
Past PTO Member Coppell School System
TREC- The Real Estate Council Member
IPT- Institute for Professionals in Taxation
Enjoy family time with my wife a puppy dog, church, sports and continual mental / physical fitness
Contact this candidate