District Manager Cost Control

CHRISTOS G GIKAS

Phone: 978-***-**** *** Fletcher St.,

Email: ***********@*****.*** Lowell, MA 01854 USA

DUNKIN’ FRANCHISE MASSACHUSETTS 03/2003 - 09/2024

Director 11/2006 – 09/2024

District Manager 03/2003 – 11/2006

Metro West Region & Manchester, NH Market

● Assumed full P&L accountability of $32,000,000.

● Responsible for meeting and improving upon all budget targets, including labor cost control, supplies, and service

● cost control, revenues, and operation expenses.

● Focused on identifying talent and helping individuals progress in their careers, providing guidance and development to maximize potential.

● Created strategies to streamline operations and make the jobs easier for direct reports, improving team efficiency and performance.

● Directed all operational activities toward supporting the facility goals, including guest satisfaction, brand consistency, and employee engagement, while supporting the company's mission, vision, and core values.

● Maintained communication, administration, and financial controls resulting in the provision of exceptional food quality, service, and experiences at targeted profit levels.

● Initiated and implemented training of managers designed to provide the highest levels of proficiency, efficiency, and confidence in service delivery to guests.

● Established management functions, FOH/BOH training programs, pre-opening systems, and standardization of all kitchen and service procedures (recipes, station guides, cleaning, side-work, financial controls).

● Recruited and developed high-performing teams; delegated work; monitored activities and performance; conducted appropriate coaching, counseling, and training; and made discipline and termination decisions.

● Ensured staff compliance with all applicable company policies and procedures.

● Identified revenue and profit growth opportunities, evaluated the financial impact of changes to the business, and presented pricing decisions for various food and beverage products and venues.

● Review procedures to effect the necessary changes in services to accomplish desired cost factors while maintaining top-quality service.

Key Achievements

● Transformed an abandoned bakery into a functional equipment and file storage facility, repurposing the space for company-wide use.

● Created an Excel spreadsheet for Restaurant Managers to assist restaurant managers with workforce planning.

● Developed and implemented an inventory program used to analyze food costs and theoretical food costs.

● Consolidated multiple outdated versions of Excel and Lotus inventory files into one streamlined Excel spreadsheet that provided managers with a real-time view of inventory and payroll performance.

● Helped develop and promote to Assistant District Manager then District Manager and then CEO of Dunkin Franchise in Framingham MA.

● Increased sales and minimized costs, including food, beverage, supply, utility, and labor costs by executing strict compliance with store standard policies, procedures, and service levels. PROFILE SUMMARY

An accomplished professional with decades-long experience in the food industry. Experienced with opening new locations, building new brands, and exceeding sales goals. History of transforming low-producing operations into high- volume revenue-generating centers through providing visionary leadership and motivating staff to perform to their maximum potential. Proven track record of driving bottom-line profitability in various restaurants by targeting new business and sales strategies and closing key contracts. Engaging communicator and relationship builder with expertise in contract negotiations, team development, and increasing brand visibility for business growth. Trustworthy, ethical, and discreet, committed to consistently reaching financial goals and providing a positive guest experience. PROFESSIONAL EXPERIENCE

RE License

Some College

Recruiting and Hiring

P&L Analysis

Problem-Solving

Customer Service

Interviewing

Team Building

Conflict Resolution

Budgeting

Store Openings

Time Management

Spatial Engineering

Food Safety Regulations

Quality Assurance &

Compliance

Procurement Strategies

Vendor Relations

Process Improvement (Lean,

Six Sigma)

Operational Efficiency

KPI Development & Monitoring

Executive Communication

Negotiation & Persuasion

Public Speaking & Presentation

Skills

Networking & Relationship

Building

Inventory Control

EDUCATION & LICENSE

CORE COMPETENCIES

Contact this candidate