Customer Service Medical Assistant
Resume:
Za’Kaja Neloms
Arlington, Texas 76011
***********@*****.***
Objective:
Dependable and experienced individual seeking to leverage professional skills and life experience to secure a career as a Medical Office Assistant. Possesses strong problem-solving abilities, teamwork skills, and a dedicated work ethic suited for a fast-paced medical environment.
Education:
PCI Health Training Center
Dallas, Texas
Expected Graduation: July 2020
4.0 GPA
Professional Experience:
Physician Partner Of America
Arlington, Texas
Medical Assistant
• Roomed patients for doctors, took vitals, prepared doctor notes, and addressed patient inquiries.
• Handled administrative tasks including answering phones.
Urgent Care Of Texas
Arlington
Medical Assistant/ Phlebotomist
. Room Patient for doctors, took vitals, prepared doctor notes, give Injections, draw blood, work in the lab, answer phones,
Customer Service Representative
Hampton Inn and Suites
Arlington, Texas
• Provided exceptional customer service by greeting, assisting, and checking out guests efficiently.
• Addressed customer inquiries and ensured a positive experience.
Customer Service Representative
United Supermarket
Lubbock, Texas
• Managed cashier duties and front-end operations, including customer checkout and assistance.
• Promoted and signed up customers for rewards programs.
Administrative Skills:
• Proficient in Microsoft Office Suite
• Experienced in medical terminology, patient scheduling, and HIPAA regulations
• Skilled in medical billing, insurance verification, and EHR systems
• Familiar with CPT and ICD-10 coding, CMS 1500 forms, and payment posting
Clinical Skills:
• CPR certified with knowledge of first aid
• Competent in patient education and care, vital signs monitoring, and phone triage
• Understanding of OSHA regulations and medical ethics
Contact this candidate