Durga Chilukuri
******@**********.***
Summary:
Over 20 years of experience in IT Profession-ERP domain with vast Functional expertise on
Oracle E-Business Suite and Fusion Cloud applications
Rich Domain Experience being a Chartered Accountant (equivalent to CPA in US) and expert with specialization in Finance
Expertise in serving Organizations across various Industry Verticals like Manufacturing, Gaming and Financial Service sectors, delivering for both consulting organizations like Sierra Atlantic, Infosys, Deloitte and product organizations like Diebold, F5 Networks, Party Gaming
Proven Expertise in various roles as Finance Functional SME/Solution Architect/Track Lead and Technical Delivery Manager throughout versions of Oracle 11i, Oracle R12, Oracle Fusion
Delivered multiple projects spanning Implementations, Upgrades, Led Managed Services with a team of 20+ Members following Sun Model, collaborating with Cross-Functional and Technology Teams such as SCM, CRM, HCM, SFDC, CPQ, Integrations
Well-Versed with Oracle ERP Data Flows and the underlying tables architecture, workflows etc
Well-Versed with IT Governance Processes, Change Management, Vendor Management, Project Management leveraging Waterfall and Agile methodologies.
Customer Engagement Activities performed include but not limited to Requirement Gathering, GAP Analysis, Functional Design, Application Configurations, Data Conversions, Functional Testing, SIT, UAT, CEMLI Retrofits, IT Internal Audits related to SOX Compliance, Application Controls and User Access Reviews (UARs)
Technical Skills:
Business Applications: Oracle ERP 11i, R12, Fusion Cloud Applications, Oracle RMCS
Cloud Computing: Oracle Cloud Infra OCI
Projects Expertise: Oracle EBS & Fusion Implementations & Rollouts, Oracle EBS Apps R12 Upgrades, DB Upgrades, Oracle EBS & Fusion Application Maintenance & Support (AMS)
Business Process Expertise: Procure to Pay, Lead to Cash, Record to Report, Revenue Management, Asset to Retire Process integrations CRM-Service Contract SCM–Inventory, Procurement & Order Management, HRMS-Core HR, SFDC
Oracle EBS & Fusion Cloud Modules: Advanced Level
General Ledger (GL), Accounts Payables (AP), Accounts Receivables (AR), Fixed Assets (FA), Cash Management (CM), Subledger Accounting Expenses (IEX), Oracle Payments, AME
Intermediary Level
RMCS, Advanced Collections, Purchasing (PO), Order Management (OM) Beginner, Fusion EPM FCCS
Supporting Tools & Applications: SFDC, SAP Concur Expense Management, ServiceNow, HPSM,
Oracle RDBMS, TOAD/ SQL Developer with SQL Basics
Education:
Chartered Accountant (CA) from the Institute of Chartered Accountants of India (ICAI), year 2004
Master’s in finance (MFM) from Pondicherry Central University, year 2005
Bachelor of Commerce BCOM from Nagarjuna University, year 2003
Certifications:
Certified PMP from (PMI), USA
Oracle Fusion Certified Implementation Professional – GL, AR, EPM-FCCS, RMCS
Oracle Certified R12 implementation Specialist – AP, AR
Salesforce Certified Administrator
ITIL V3 & Foundation Certified & PRINCE2 Practitioner Certified
Passed Certified Information Systems Auditor (CISA) Exam from ISACA, USA
Professional Experience:
Client: AMC Theatres, Leawood, KS
Duration: May 2024 – Till date
Role: Lead Oracle EBS Functional
Project: DB Upgrade to 19c & Application Upgrade to 12.2.13
Description: AMC is the largest movie exhibition company in the United States and the largest throughout the world with approximately 900 theatres and 10,000 screens across the globe
Responsibilities:
Performed Pre-Upgrade Impact Analysis of the CEMLI objects, Standard Release Features Guiding the development team on Retrofitting the impacted Objects
Performed Post-Upgrade Unit Testing & SIT of the Business Processes involving modules like Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management
Performed CEMLI Testing including integrations with multiple boundary applications like POS systems, WebCenter content used for AP Invoice Management and Fusion Procurement Cloud
Implemented Enterprise Command Center (ECC) Services for various application modules like Accounts Payables, Receivables, Fixed Assets & General Ledger
Hyper Care Support & Preparation of RoadMap for Oracle Fusion
Environment: Oracle EBS R12- Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Project Accounting, Cash Management and Oracle Fusion R13- Procurement cloud
Client: Harsco Corporation, Philadelphia, PA
Duration: May 2023 – March 2024
Role: Lead Oracle EBS Functional
Project: Oracle EBS 12.1.3 & 12.2.9 Global Application Support & Rollouts
Description: Harsco (now Enviri) Corporation is an environmental company based in Philadelphia, Pennsylvania. It operates in over 30 countries and employs approximately 12,000 people worldwide. The company addresses complex environmental issues for large industries, including steel, railways, and energy.
Responsibilities:
Worked as AMS Delivery Lead for Harsco Environment (HE) entities running on both Oracle EBS R12.1.3 and Oracle EBS R12.2.9 versions and delivered round the clock AMS for entities in North America, Latin Americas (BR), EMEA (France, Belgium, Luxemburg & Spain), India & Middle East Countries
Additionally, Functioned as SME for all the Finance Modules like Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management, Sub-ledger Accounting.
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AMS Tasks performed include Issue Triage, Resolution, Fix & Patch Analysis, Preparing Monthly Release Schedules, Co-Ordinating Release Testing, attending CAB Calls & managing application down time and deployments, extended Month-End closure support for all entities.
Designed, Tested and Deployed Multiple Enhancements Requests (ERs) related to Payment File generations and transmissions, Statutory Reports for India Taxation, EMEA Vat Reports
Rollout of EMEA countries from JD Edwards to Oracle EBS R12.2.9 as a part of the Single Global Instance Project and tasks performed include Requirement Gathering, Design Reviews of Core Financial Modules like AP, AR, GL, FA, SLA including EMEA Localizations
Environment: Oracle EBS R12.1.3 & R12.2.9 - Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management, Enterprise Asset Management
Client: F5 Networks, Seattle, WA
Duration: August 2019 – May 2023
Role: Functional Delivery Lead & Solution Architect
Project: OCI Cloud Migration, Oracle EBS R12 & Fusion Cloud AMS & Rollouts
Description: F5, Inc., formerly F5 Networks, Inc., is a provider of multi-cloud security and application delivery services including Big-IP, NGINX, Silverline, Shape Security etc.
Responsibilities:
Single Order Project-Fusion Cloud
Understand functional requirements from various business users working in Finance.
Perform Process analysis of Order to Cash & Record to Report and functional/logical solution design.
Map requirements into the features of the Oracle Cloud Fusion Financials software applications – General Ledger, Accounts Receivables, RMCS & other Application portfolio capabilities including Salesforce, Zuora and Oracle CPQ and perform fit- gap analysis.
Oracle DB Upgrade to 19c and OCI Cloud Migration of EBS R12
Led DB Upgrade & Cloud Migration of EBS R12 infrastructure from on-premises to OCI cloud.
Conducted Impact Analysis of existing integrations of EBS Components with boundary applications and retrofitting wherever needed.
Regression testing of all the standard processes and custom components impacted by 19c DB upgrade.
Oracle EBS-R12
Design & Configuration of all Oracle EBS modules like General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), RMCS, Fixed Assets (FA), Cash Management(CM), EB-Tax and other Integrations with Salesforce, Concur- including not limited to Ledger setups, security rules, Consolidation features, Sub-ledger options, workflow rules etc.
Work with development teams in building the custom technical reports, application interfaces and Oracle workflow wherever necessary using Oracle PL/SQL procedures and functions.
Provide technical support to post implementation issues.
Supported Sun Model to cover AMS, involving standard Application Issues, Patching, Integration Issues between Oracle EBS, Fusion, RMCS, Salesforce, Zuora Billing
Liaison with other teams like Development & DBA, CCG and Governance teams for promoting deployments and IT Internal Audit for Quarterly Audit Review
Environment: Oracle EBS R12.2.8- Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management and Oracle Cloud Financial modules R13 (GL, Inv, RMCS and AR)
Client: Diebold Nixdorf, Hudson, OH
Duration: May 2012 – August 2019
Role: Functional Delivery Lead & Solution Architect
Project: Multiple Projects on Oracle EBS 11i, R12 & Fusion Cloud – AMS & Implementations
Description: Head quartered in Canton (US), Diebold Nixdorf is a leading global supplier of ATMs, security systems and provider of after sales customer service
Responsibilities:
Fusion Cloud:
Configuration of the Fusion General Ledger for the Global HCM project
Maintenance of the chart of accounts and interfaces between Fusion Cloud and other applications
Support Month End Activities and consolidation transfer to reporting tools - Blackline and Kali
Worked on proof of concept till development for migration of Latin America countries from NetSuite to Oracle Fusion
Oracle EBS-11i, R12:
Understand functional requirements from various business users working in Finance and Supply Chain Domain
Perform Process analysis of Order to Cash, Procure to Pay, Record to Report and functional/logical solution design.
Map requirements into the features of the Oracle EBS 11i (India), Oracle EBS R12 (USA, Brazil & Mexico) & other Application portfolio capabilities including Salesforce and Oracle CPQ and perform fit- gap analysis.
Design & Configuration of all Oracle Financial modules like General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), EB-Tax and other Integrations with Salesforce, Concur- including not limited to Ledger setups, security rules, Consolidation features, Sub-ledger options, workflow rules etc.
Work with development teams in building the custom technical reports, application interfaces and Oracle workflow wherever necessary using Oracle PL/SQL procedures and functions Provide technical support to post implementation issues.
Analyses application patching and perform regression testing of the application Liaison with other teams like Development & DBA, CCG and Governance teams for promoting deployments and changing management.
Finance Functional support for Application Maintenance and various development activities, for all Diebold Entities, activities involving but not limited to below.
Issue triage or prioritization, Reproduction of the issues wherever Troubleshoot & Analyses --> Application functionality, Setup, Configuration, Process and Data Issues
Provide functional solutions, functional patch analysis, functional testing -->unit and integration testing.
Creation of RFCs and coordination with change management team for promotion of changes
TAR / SR with Vendors (Open, Monitor, Update, Close) All development activities involving workflows, reports etc.
Environment: Oracle EBS R11.5.10, R12.2.4- Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management and Oracle Cloud Financial modules R13 (GL, AR, AP, CM, FA)
Client: Toshiba Medical Systems, Europe
Duration: February 2012 – May 2012
Role: Oracle Finance Functional Lead Analyst for EBS R12 implementation
Project: Oracle EBS R12 Implementation
Responsibilities:
Analysis of the requirements, performing Fit-Gap analysis, Functional Design Preparation of the BR100s, test scripts for various modules like AP, AR, GL, CM etc. Configuration of the instances for various stages CRP1, CRP2 etc
Stream led for all the finance modules and thus actively involved in co-ordinating & reporting activities to various stake holders.
Environment: Oracle EBS R12-Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management
Client: Xilinx, San Jose, CA
Duration: May 2011 – February 2012
Role: Finance Functional Lead Analyst for EBS R12 Upgrade
Project: Semi-Conductor Technology
Description: Xilinx, a leader in the semiconductor industry, is the world's leading provider of programmable platforms. Key members of the teams, onsite and offshore, engaged in upgrading the Oracle Applications from 11.5.10 to R12.1.3.
Responsibilities:
Key member of the team responsible for performing the R12 upgrade Analysis of the new features in R12 & and mapping of the same with 11i Review and analysis of the post and pre-upgrade tasks.
Preparation and review of the design documents like MD050s and MD070s Co-ordinating with the technical team in retrofitting the Custom components
Defect prioritization and Resolution during various phases like SIT, UAT & post upgrade support Providing user training and manuals wherever necessary on the Delta Changes, including hands on training to end users in Singapore.
Environment: Oracle EBS R12-Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management, Project Accounting
Client: American Express, Hyderabad, India
Duration: February 2011 – May 2011
Role: Functional Support for Oracle Applications R12 version and General Ledger Enhancements project
Project: Financial Services
Description: American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. It is the world’s largest card issuer by purchase volume, operates the world’s largest travel network and provides commercial payment tools and expertise that help companies to control their spending.
Responsibilities:
Key member of the team responsible for performing the General Ledger Enhancements Preparation and review of the design documents like MD050s and MD070s
Preparation of the test scenarios and execution of the test cases during SIT phase Providing support for User Acceptance Testing, Fixation of the other day-to-day support issues Liaison with different teams like business users, technology in resolving various support and development issues
Client: IVY Comptech, Party Gaming, UK
Duration: January 2009 – February 2011
Role: Finance Functional Lead Analyst
Project: Oracle 11i AMS & Rollouts
Description: PartyGaming is the world's leading listed online gaming company. The Group offers a variety of games through an integrated Party-branded platform and through a number of secondary brands. Its main sites include PartyPoker.com and PartyCasino.com, two of the world's leading gaming sites.
Responsibilities:
Issue triage or prioritization, Reproduction of the issues wherever possible.
Troubleshoot & Analyse --> Application functionality, Setup, Configuration, Process and Data Issues
Provide functional solutions & functional testing for fixes, Provide workaround solutions if applicable.
Functional Patch Impact Analysis, TAR / SR with Vendors (Open, Monitor, Update, Close)
Interface with the user community, other process owners etc
Roll outs for other Companies involving.
Setting up of the new Operating Unit, Inventory Organizations, Fixed Asset Book
Helping in the development of Interface\Conversion etc.
Helping in the development of workflows like Approval WFs, Account Generator WFs etc.
Environment: Oracle EBS 11i-Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management
Client: Hitachi Data Systems, Santa Clara, CA
Duration: January 2008 – December 2008
Role: Oracle Applications
Project: Oracle EBS Upgrade from 11i to R12
Description: Hitachi Data Systems, headquartered in Santa Clara, CA, is the focal point for storage infrastructure solutions, storage management software, and storage consulting services. It is a part of the group Hitachi Ltd, Tokyo, Japan, a leading global electronics company.
Responsibilities:
Project Assessment Phase
Presentation of Delta Features, covering changes from 11.5.7 Release 12 Analysis of the present business processes in 11.5.7 & Mapping with the Release12 features Checking the data migration from 11.5.7 to R12 in the initial trial upgrade
Preparation of Test Scripts (TE040s), Execution of the test scripts after the trial upgrade Preparation of estimates for various components necessary for upgrade
Project Execution Phase
Designing the new payment process in R12, Implementation of the Advanced Collection module Verification of the migration of the Taxes from 11i to R12 EBT model Analysis of the secondary ledger functionality and its impact on migration
Analysis of the reporting currencies and its impact on the migration Performing pre-upgrade tasks & performing post-upgrade fixes Preparation of the Set-up Documents (BR100s), Test Scripts (TE040s) & User Training manuals
Resolving issues during System Integration Testing (SIT) and User Acceptance Testing (UAT) Maintenance of the issue logs and the Data fixes provided
Active Interaction with client’s Technical Team for resolving various issues related to the Upgrade Resolution of the Standard Product issues through co-ordination with Oracle Support Directing and Co-ordinating the testing team and the other functional resources.
Environment: Oracle EBS R12-Fixed Assets, General Ledger, Accounts Payable and Accounts Receivable, Cash Management, Project Accounting
Company: Sierra Atlantic Ltd, Hyderabad
Duration: October 2005 – January 2008
Client: Clopay Corporation, Cincinnati, USA
Role: Oracle EBS Functional Consultant
Project: Oracle EBS Upgrade from 11i to R12
Description: Clopay Corporation (On Demand Customer for Oracle Corporation), USA, a Griffon Company, which includes Building products, plastic products, and Service Company. The Clopay Building Products Company is the nation's largest manufacturer of residential garage doors and a leading supplier of industrial and commercial sectional doors.
Responsibilities:
Project Execution Phase
Analysis of the present business processes in 11.5.9, Mapping with the Release12 features
Checking the data migration from 11.5.9 to R12
Designing of the new payment process in R12 which includes manual check Payments, Electronic formats Implementation of the Advanced Collection module & Dunning design.
Performing pre-upgrade tasks & post-upgrade tasks Preparation of Test Scripts (TE040s) & User Training manuals Resolving UAT issues
Maintenance of the issue logs and the Data fix provided Active Interaction with client’s Technical Team for resolving various issues related to the Upgrade.
Post Upgrade Support
Issue triage or prioritization, Reproduction of the issues wherever possible Troubleshoot & Analyze --> Application functionality, Setup, Configuration, Process and Data Issues
Provide functional solution & Functional Testing for fixes Provide workaround solutions if applicable, Functional Patch Impact Analysis
TAR / SR with Vendors (Open, Monitor, Update, Close) Interface with the user community, other process owners etc.
Client: Brunswick Boat Group, Knoxville, USA
Role: Onsite Functional Support & Analysis
Project: Oracle EBS 11i
Description: Brunswick Boat Group, USA, a Knoxville-based division of Brunswick Corp., is the largest maker of pleasure boats in the world. The company has grown rapidly over the past five years, more than doubling the number of its brands through acquisitions. To cope with the increased business, Sierra Atlantic was given the responsibility for Oracle Apps upgrade to 11.5.10.2.
Responsibilities:
Single point of Contact for handling of Day-to-Day issues from various users spread across North America
Performing Accounts Payable month end closing Analyzing and troubleshooting the issues based on priority.
TAR / SR with Vendors (Open, Monitor, Update, Close) Active Interaction with client’s user community & technical team for resolving various issues Directing the offshore team from onsite.
Client: Pittsburgh Plates and Glasses, USA
Role: APAC Expansion and Implementation
Project: Oracle EBS 11i
Description: Pittsburgh Plates and Glasses, USA, headquartered in Pittsburgh, Pennsylvania is the world’s leading coating, specialty products and services company and has 125 manufacturing facilities and equity affiliates in more than 20 countries around the globe.
Responsibilities:
Analysis of Inter Company Setups between two Sets of Books Preparation of Analysis documents Preparation of the Setup documents Setting up of Inter Company Setups
Testing along with quality documentation Coordination with the Onsite implementation team in Bangkok Part of the AMS team for providing day-to-day support
Client: Singapore Food Industry, Singapore
Role: Oracle Applications Implementation
Project: Oracle EBS 11i
Description: Singapore Food Industries, Singapore, a leading integrated food company in Singapore with core business as Food preparation, Manufacturing, Processing and Distribution.
Responsibilities:
Acquiring knowledge of the client’s current business process, business flows Requirement Gathering, Mapping and GAP analysis for Finance Business Processes
Preparation of the configuration documents like BR100s, Functional Design MD050s, Test Cases TE040s Preparation and execution of test scripts for Unit testing, integration testing, User Acceptance Testing
Functioned as a key person in managing the post-Implementation issues and thus played a significant role in stabilization of the application.
Primary point of contact with the client Coordinator between the client and the offshore technical team Fixation of various Day-to-Day as well as Development/Enhancement Issues Management of the issues log
Client: Hempel Marine Paints & Ferring Pharmaceuticals
Role: Offshore Functional Support & Analysis
Project: Oracle EBS AMS
Description: Hempel Marine Paints, a worldwide enterprise with operations spread across several countries like Singapore, Denmark, Sweden, Norway & Australia and with business segments such as marine paints, protective coatings, container coatings, decorative paints, and yacht paints.
Ferring Pharmaceuticals, head quartered in SaintPrex, Switzerland, is a research-driven biopharmaceutical company and has its operation spread over countries like china, Denmark &Germany.
Responsibilities:
Issue Prioritization, Trouble Shooting, Reproduction etc.
Fixation of standard issues with the help of Oracle Support Customization Issues with the help of offshore development Team
Significant amount of experience in dealing with TARs/SRs raised with Oracle Support Tracking of the issues and maintenance of day-to-day issues log.
Client: Deloitte Tax Services India Private Limited, Hyderabad
Duration: January 2005 - October 2005
Role: Senior Tax Analyst-Lead Tax Services
Responsibilities:
Analysis of the client financial statements vs US Tax laws related to C-corps, S-corps, LLPs.
Preparation of US Tax Returns like 1120s, 1040s, 1065s and 5471s
Use of Tax software like Corp Tax-ETS, Go sys, Pro sys, FAS etc.
Client: LN & Associates, Chartered Accountants Hyderabad
Duration: January 2003 - December 2004
Role: Audit Assistant
Responsibilities:
Key Tasks Managed across Assignments Participated in various assignments such as internal audits, statutory audits, compliance audits, due diligence verification and Banks including Statutory Audit of Nationalized Banks.
Preparation / Verification of P&L, B/S, Cash Flow, Fund Flow Statements, I.T Returns Tax Audit U/s.44 AB of I. T. Act 1961, Statutory & internal Audit of Companies
Drafting Audit Programmer & taking Overall responsibility for the audit work including finalization
Ensuring compliance with existing policies and procedures and implementing changes as needed to ensure on-going accuracy of accounting operations Responsible for all statutory compliances for the taxes like VAT, Service Tax, TDS etc.