Salesforce Developer Development

Sreeman Kura

Salesforce Developer

Email: ***********@*****.***

Mobile: 346-***-****

Certifications Link: https://www.salesforce.com/trailblazer/sreeman10

CAREER SUMMARY:

Overall, 06 Years of experience in analysis, design, development, testing, delivery, and production support of application software. experience in Salesforce administration and Development.

Expertise in aura framework, Lightning Components, Lightning Web Components and Salesforce Lightning Design System (SLDS).

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages.

Expertise in building Visualforce Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer communities, Analytic Snapshots.

Salesforce Development Life Cycle implementation covering Sales Cloud, Service Cloud, Call Center, Chatter and App-exchange applications.

Worked on Visualforce pages and having experience with CSS and Java Script.

Extensive knowledge of Salesforce platform and its various modules, including Sales Cloud, Service Cloud, and Community Cloud.

Proficient in customizing Salesforce objects, fields, page layouts, and workflows to align with business requirements.

Skilled in creating and managing user profiles, roles, and permission sets to ensure data security and access control.

Proven ability to lead CLM implementation projects, from requirements gathering to post-implementation support.

Work in the Salesforce.com development environment which includes custom objects, workflows, triggers, migration tools, SOQL and REST-based web services using Apex programming, Lightning web components (LWC), and related technology components.

Hands on experience with Bulk API, Rest API, SOAP API, XML.

Experience in data migration using Data Import wizard and Apex Data Loader.

Experience in installing Salesforce AppExchange Apps, configured, and maintained user security permissions in compliance with organizational needs.

Extensive knowledge of document automation, contract lifecycle management (CLM), and electronic signature processes.

Proficient in MuleSoft Any point Platform, including designing and developing APIs, integrations, and connectors using MuleSoft.

Designed and developed SOAP and REST based web services to integrate Salesforce with different external systems.

Strong knowledge & experience working in teams implementing Agile Methodologies

TOOLS AND TECHNOLOGIES:

Salesforce CRM

Apex Language (Classes, Trigger, Batch, Schedule), Sales Cloud, Financial Cloud, Health Cloud, SOQL & SOSL Language, Visualforce Pages, Salesforce CLM Implementation, Components, Sales, Service, Ant based Force.com Migration Tool, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards.

Force.com Tools

Developer Console, Force.Com IDE, Force.Com Explorer, Workbench, MuleSoft, nCino, Data Loader, Data Import Wizard.

Certifications

Salesforce Certified Administrator (SCA)

Salesforce Certified Platform Developer 1

Salesforce Certified AI Associate

Salesforce Certified Data Cloud Consultant

Copado Fundamentals 1 & 2 – Source Format Pipeline

Other Tools

JIRA, iTrack, Figma, Azure DevOps, MS Excel, MS PPT.

Other Programming Languages

Java, JavaScript, HTML, XML, DHTML, C, SQL, Python

PROFESSIONAL EXPERIENCE:

AT&T, Dallas, TX March 2024 – Present

Salesforce Developer

Key Responsibilities:

Sole onshore developer working alongside 4 offshore developers and an onshore lead, managing high-priority defects and ensuring smooth feature certification for bi-weekly releases.

Led the development of 8+ new features, leveraging Salesforce Lightning Web Components (LWCs), Apex, and Mulesoft for seamless integration with backend systems.

Provided second-level review for code reviews and pull request (PR) reviews, ensuring code quality and alignment with project standards.

Utilized Copado for streamlined deployment processes and Azure as the code repository.

Collaborated with offshore teams through daily technical handoffs, ensuring timely progress and addressing challenges in feature development.

Conducted regular knowledge transfer (KT) sessions to maintain team knowledge sharing and improve overall productivity.

Involved in debugging and resolving complex issues related to system integrations, contributing to the robustness of the overall system.

Key Achievements:

Delivered critical features that empowered CSRs and Retail Agents to better serve customers during the purchase process.

Played a key role in ensuring high-quality releases and smooth integration with backend systems through Mulesoft and API layers.

Fostered a collaborative and productive team environment through effective communication and knowledge sharing, enhancing overall team performance.

American Express, New York Jun 2022 – Mar 2024

Salesforce Developer/Administrator

Key Responsibilities:

Working intensively with the Financial Service Cloud and Sales Cloud with nCino application and their business process for optimization.

Participate in Agile scrum ceremonies (planning, daily scrum, retrospectives, etc.) to analyze business and technology requirements and outline proposed solutions.

Developed and implemented Apex triggers to automate complex business processes, resulting in a significant reduction in manual data entry and improved data accuracy.

Designed custom contract templates, approval workflows, and compliance checks within Salesforce CLM.

Working in the Salesforce.com development environment which includes custom objects, workflows, triggers, migration tools, SOQL and REST-based web services using Apex programming, Lightning web components, and related technology components.

Assisted in testing and quality assurance of nCino updates, enhancements, and bug fixes prior to deployment.

Performed regular data cleanup and deduplication activities to maintain data accuracy and consistency.

Experience with Web Services, REST, outbound messaging, and experience with integration/middleware tools.

Migrated data from Legacy Systems to Salesforce CRM using MuleSoft.

Using Git as a version and source controlling tool and deployed the application on premises.

Used SOQL and SOSL for Data manipulation needs of the application using platform Database Objects.

Worked with business owners to understand their requirements for Salesforce Marketing Cloud application.

Configured and customized Salesforce communities and portals for external users.

Developed and maintained custom Visualforce pages and controllers for advanced customization.

Experienced with various Web standards such as JavaScript, HTTP protocols, CSS, XML and JSON.

Environment: Saleforce.com platform, Lightning Web Components (LWC), Apex Language, Data Loader, MuleSoft, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Git, Custom Tabs, Email Services, Jenkins, Security Controls, nCino, Sandbox, Eclipse IDE Plug-in, SOAP, SOQL, SOSL.

Centene Corporation, Saint Louis, MO Mar 2020 – Nov 2021

Salesforce Developer

Key Responsibilities:

Worked with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.

Implemented Apex Batch classes to process large data sets asynchronously, ensuring compliance with Salesforce Governor Limits and minimizing the risk of hitting resource constraints.

Experience in designing Front-end using Dynamic Visualforce pages, Lightning Components, HTML 5, CSS 3, JavaScript, jQuery, Bootstrap.

Used Service Cloud worked on Customer Service automation with our partners.

Created API services for data migration from legacy system to SFDC using MuleSoft ESB.

Extracted data from external systems to display in the Salesforce.com pages using REST services.

Conducted User Acceptance Testing (UAT) and provided support during Salesforce upgrades and enhancements.

Led the implementation and customization of Salesforce Health Cloud, centralizing patient data from disparate sources and enabling comprehensive patient profiles.

Configuring the Health Cloud console, patient data models, and patient records to match the needs of individual clients.

Integrated Health Cloud with various systems, including electronic health records (EHRs), laboratory systems, and billing systems.

Utilized Salesforce Health Cloud's engagement tools to create personalized patient interactions, resulting in 60% increase in patient adherence to care plans.

Managed Salesforce integrations with external systems and platforms, including third-party applications and APIs.

Implemented and managed Salesforce mobile apps and custom mobile solutions for enhanced user productivity.

Worked on advanced JavaScript and HTML elements for developing the LWC components.

Worked on REST/SOAP Web service to integrate Salesforce with third party systems.

Utilized Jenkins to automate the build, test, and deployment process, incorporating parallelization for faster build times.

Specially worked on Case Management with Workflow and Approval Process, User Entitlements and Role hierarchy for Salesforce.com Applications. Implemented Field Level Security for sensitive data holder fields.

Environment: CRM, Eclipse, Java, jQuery, SQL server, SQL, Patient Engagement Strategies, Apex, HTML, Deployment, Force.com, MongoDB, Jira, Eclipse IDE, Salesforce.com Platform, Apex, Git, Lightning, Lightning Web Components, Visualforce, Classic, Community Portal, Node JS, Custom Reports, Lightning Design Systems.

Impetus, Los Gatos, CA Jul 2018 – Feb 2020

Salesforce Developer

Key Responsibilities:

Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.

Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.

Worked on Salesforce Lightning Components for building customized components replacing the existing ones.

Resolved complex Apex-related technical issues, debugging and optimizing existing code to improve system performance and response times, resulting in a 30% reduction in page load times.

Worked on Migrating Informatica Power Center to Informatica Cloud.

Marketing campaigns were created and implemented using marketing cloud technologies such as Journey Builder, Email Studio, and Automation Studio. Complex SQL queries were written to fulfill the business needs.

Using Metadata API to retrieve, deploy, create, update, or delete customization information, such as custom object definitions and page layouts, for your organization.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Worked in querying Lightning Salesforce tables using SOQL & SOSL queries using Force.com Explorer.

Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Integrated Salesforce.com with external systems like Oracle and using SOAP API and REST API.

Participated in code reviews and collaborated with senior engineers to optimize build and deployment processes.

Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.

Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.

Environment: SalesForce.com CRM Application Platform, Lightning Components, Sales cloud, Service Cloud, Apex Language, Visualforce, HTML, JavaScript, Custom Objects, Tabs, Reports, Eclipse.

Askmeguru Technologies, India Sep 2017 - Jun 2018

Salesforce Administrator

Key Responsibilities:

Experience in Creating roles, Profiles, Email templates, Page layouts, Workflows, Workflow actions and Approval process.

Hands on experience in creating Custom objects, Custom fields, Page layouts, Custom Tabs, Reports, and various other components as per the client and application requirements.

Developed Java classes using various Design Patterns like MVC, Factory, and Singleton.

Worked with MuleSoft performance optimization techniques and experience in identifying and resolving performance issues.

Deploy using Force.com IDE tool, Changesets & Eclipse for the sandbox to production environments.

Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages.

Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklist fields.

Environment: Agile, Salesforce.com platform, Apex Language, S-Objects, SOQL, SOSL, Visualforce Pages, Data Loader, Custom Settings, CSS, Web Services API, Sales Cloud, Service Cloud, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Java Script, CSS, Test Classes, Test Scripts, DML Queries.

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