Security Clearance Data Entry
Resume:
Malaika Agenices
********.*******@*****.*** 240-***-**** Gaithersburg, MD 20877 U.S. Citizen Active Security Clearance PROFESSIONAL SUMMARY
A strong detailed-oriented administrative specialist with over 6 years of experience providing diverse administrative support and office management across multiple industries. Expertise in cultivating customer relations through excellent written and verbal communication skills. Proficient in maintaining data systems, documentation preparation, tracking team correspondence, and ensuring federal compliance to meet multiple client deadlines in a fast-paced environment.
CORE COMPETENCIES & SKILLS
Computer Systems: SQL, PowerBi, Google Suite, iOS, Android, Microsoft365, Access, Adobe Acrobat, GLAAS (Global Acquisition and Assistance System), SAM(System for Award Management) Technical Expertise: federal contracts, data management,, query search, typing, editing, data entry, POS systems, Languages: English (Native), Haitian Creole (Native), French (Fluent), Spanish (limited working proficiency) Global Experience: Haiti
PROFESSIONAL EXPERIENCE
JUNIOR ACQUISITION & ASSISTANCE SPECIALIST, Washington, D.C. SEPT 2024 – FEB 2025 CREDENCE MANAGEMENT SOLUTIONS LLC 40 Hours/Week
● Provide procurement administrative services in support of USAID’s Bureau for Humanitarian Assistance
(BHA) to ensure timely execution of contracts, grants and cooperative agreements.
● Verify commitment and obligation calculations of unliquidated balances of contracts and grants in award to assist in award closeout.
● Support drafting of solicitation documents, award modifications, and closeout process.
● Assist with data collection, analysis and reporting before and after A&A instructed closeout.
● Ensure compliance with federal regulations, USAID policies and BHA guidelines.
● Participate in training and capacity building efforts for internal staff and external partners. DATA ANALYST, Washington, D.C. SEPT 2020 – SEPT 2024 KCIC CONSULTING LLC 40 Hours/Week
● Review and Process 40-60 legal complaints daily; adhering to strict deadlines and client specifications.
● Review and input claimant data for new and amended complaints ensuring accuracy and completeness.
● Conduct SQL programming to analyze, retrieve, and maintain complex and routine data including troubleshooting.
● Correspond with consultants, senior leadership, and clients to prioritize impeding tasks and foster a collaborative environment.
● Assist consultants and management teams in reviewing and drafting documents for dismissals and releases in settlements on a weekly basis.
● Train 2 data analysts a year to assist in the onboarding of new employees.
● Contribute to SOPs and processes guide to ensure accurate updated documents.
● Attend regular meetings and trainings for continued knowledge of litigation management and data systems. 1 of 2
LEAD GUEST ASSOCIATE, Washington, D.C. NOV 2016 – JUNE 2020 GROOMING LOUNGE 40 Hours/Week
● Managed a multi-line phone system to efficiently coordinate communication and appointments with guests.
● Maintained front desk operations including managing schedules and requests to enhance the visitors experience.
● Facilitated education on a variety of retail products and services to customers daily; assisting them in making informed decisions.
● Trained new hires in delivering exceptional customer experiences and proficient use of POS systems, contributing to effective and productive team development.
● Tracked and reported daily sales numbers, ensuring accurate communication of financial metrics. ASSOCIATE MANAGER, Arlington, VA MAY 2015 – DEC 2016 BARE MINERALS BOUTIQUE 40 Hours/Week
● Provided leadership to a team of 10 people through coaching and mentoring on company goals and objectives; fostering a collaborative and supportive work environment conducive to professional development.
● Exercised good judgment to manage store registers, maintaining accuracy and security of financial transactions.
● Effectively engaged employees in interactive icebreakers, fostering open communication, enhancing team morale.
● Adhered to company guidelines to deliver exceptional tailored beauty services to 10-20 clients a week. LEAD SALES ASSOCIATE, Bethesda, MD AUG 2013 – OCT 2014 MACY’S DEPARTMENT STORE 40 Hours/Week
● Demonstrated comprehensive expertise on all incoming and existing merchandise for complete understanding of product offerings.
● Provided personalized styling recommendations and product suggestions to customers daily; guaranteed a satisfying shopping experience for all.
● Upheld cleanliness and visual appeal of the sales floor, maintaining a stylish and organized environment conducive to optimal customer engagement.
● Cultivated a loyal clientele through positive communication, fostering lasting relationships and enhancing customer satisfaction.
EDUCATION
BOWIE STATE UNIVERSITY, Bowie, MD 2016 - 2018
Bachelors of Science, Psychology
MONTGOMERY COLLEGE, Takoma Park, MD 2013 - 2015
Associates Degree, Psychology
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