Data Entry Technical Support

AMINAH ANDERSON

SUMMARY

With a background in Client Relationship Management, administrative

support, and beauty consulting, I've always been passionate about helping people and solving problems. Now, I'm bringing that same energy and adaptability to the world of technology. I'm currently expanding my expertise in IT fundamentals, database management, and technical support, eager to bridge my experience in client relations and data entry with the dynamic field of tech. My goal is become a skilled tech professional who makes technology more accessible and user-friendly. EXPERIENCE

Sortation Associate, 09/2024 - 01/2025

Target - Minneapolis, MN

Outbound Associate, 01/2024 - 04/2024

Target Distribution Center - Fridley, MN

Beauty Advisor, 12/2022 - 01/2024

Sephora - Bloomington, MN

CONTACT

Address: Saint Paul, MN 55102

Phone: +1-612-***-****

Email: *********@*****.***

SKILLS

WEBSITES, PORTFOLIOS,

PROFILES

• Operated machines to sort, move and box items for customers. Collaborated with other team members to ensure efficient workflow of packages through the process line.

•

Communicated effectively with supervisors regarding progress updates on assigned tasks.

•

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

•

• PIT trained and transported merchandise trailer doors. Provided accurate information on product availability, pricing, delivery times and payment options.

•

Managed multiple projects simultaneously while meeting strict deadlines.

•

Developed strategies for increasing sales volume with existing customers.

•

Utilized CRM software to manage customer accounts and track order status updates.

•

Maintained an up-to-date knowledge of all beauty products available for sale.

•

Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.

•

• Administrative Assistant

• MS Office(Excel, Word, PPT, Outlook)

• Performance Tracking

• Account inquiry resolution

• Content Creation

• Makeup Application

• Time management

• Money Management

• IT Fundamentals & Support

• Database Management

• Clerical experience

• Customer Service

• Client Relationship Management

www.linkedin.com/in/aminahsimon

e

•

https://canvasrebel.com/meet-

aminah-anderson/

•

https://voyageatl.com/interview/m

eet-aminah-anderson-aminah-

•

Makeup Assistant(Contract), 07/2022 - 07/2022

Druid Hills Productions LLC - Atlanta, GA

Data Entry Clerk(Internship), 03/2021 - 06/2021

QuickBox Fulfillment - Atlanta, GA

Amazon Fulfillment Associate, 07/2016 - 05/2020

Amazon - Atlanta, GA

Shelver, 10/2018 - 05/2019

Thriftbooks - Atlanta, GA

Upsold additional beauty items when appropriate to increase sales revenue.

•

• Managed multiple tasks simultaneously while meeting tight deadlines.

• Managed client data efficiently and effectively

Credited makeup assistant for the fifth episode on the series 'SNAP' by Eric Benet on the ALLBLK streaming network.

•

Applied makeup to clients according to their individual requests and preferences.

•

Developed strong relationships with clients through effective communication skills.

•

Verified accuracy and completeness of data entry into the database system.

•

• Scanned documents into appropriate databases for storage purposes. Assisted colleagues with resolving any issues related to data entry operations.

•

Provided support to management staff in regards to data entry processes.

•

Monitored stock levels and notified supervisor when supplies needed to be replenished.

•

• Packed items according to customer's specifications and requirements. Assisted customers with pick-up orders at designated loading docks or drive-through areas.

•

• Performed duties as a Waterspider, Scanner, Wrapper, and Cabin Cleaner.

• Verified stock levels and identified discrepancies in inventory counts.

• Unloaded freight from trucks with a pallet jack or forklift as needed. Collaborated with other departments such as customer service, sales, and accounting teams to resolve issues related to order fulfillment processes.

•

Executed cycle counts on a regular basis to maintain accuracy of inventory levels.

•

Shelved the best seller's books and scanned them into the system to order for shipping.

•

Performed basic cataloging duties such as typing titles, authors, and call numbers into the computer system.

•

Participated in training sessions related to library procedures or technology updates.

•

sleepiest/

Administrative Assistant(Intern), 06/2018 - 07/2018 City Hall - Fairburn, GA

EDUCATION

High School Diploma, 05/2015

Tri-Cities High School - East Point, GA

• Intern for the Executive Assistant to the Mayor of Fairburn. Tracked project progress using project management software tools such as Microsoft Project.

•

Responded promptly to all incoming emails and telephone calls in a professional manner.

•

Maintained accurate records of employee attendance and leave requests according to company policy guidelines.

•

Created monthly reports on departmental activities using spreadsheet software programs such as Microsoft Excel.

•

Contact this candidate