Leadership and Customer Service
Resume:
A’Jan Fox
People
Personality
Professionalism
Dynamic leader seeking to
motivate, educate and provide
exceptional service. Utilize
mentoring and coaching
techniques to cultivate a confident
work culture. I wish to surround
myself with positive, ethical
individuals that are committed to
maintaining integrity!
CONTACT
PHONE:
EMAIL:
*******@*****.***
EDUCATION
Kean University-NJ
Edison High School-NJ
WORK EXPERIENCE
Key Property Services Community Manager
6/2022 – Present
Effectively oversee daily operations
Provide staff support, along with monthly training. Support and encourage a positive resident experience while creating and maintaining a sense of community.
Generate monthly reports, petty cash management, intake monthly rental income.
Operate the asset within budget.
Initiate, organize and lead weekly team meetings and monthly safety meetings.
Provide a structured atmosphere to learn and excel. Suggest rental rates based on weekly market survey reports. Collaborate with maintenance staff to form vacancy and availability report.
Tonkin Dealerships (Gresham Honda) Sales Consultant 6/2021 – 06/2022
Greet customers on the lot and showroom. Help guide accordingly. Assist guests with vehicle selection while describing key features. Show consumer dedication and commitment during AND after the process.
Offer test drive and demonstrate attributes of the vehicle. Weekly training
Alert to changing trends, products, and features.
Handle personal information and process paperwork in accordance with company, local, state, and federal regulations. Prepare sold vehicle for delivery.
Constant contact with potential clients vigilant with following up. Koz Development (Koz on 4th) Community Manager
6/2020 – 6/2021
Oversee daily construction activities ensuring operations meet safety, quality, cost, and schedule goals.
Perform weekly work in progress meetings with On Site Construction Supervisor.
Certify Project in compliance within regulations, i.e. safety, permits, building codes, environmental.
Liaison between equipment suppliers, designers, fabrication, electrical and other project related fields.
Initiate and perform post-construction inspections solidifying work progress completed to specs and quality standards. Market units using modern and imaginative tactics to rapidly generate ROI for investors.
Tandem Property Management (Commons at Dawson Creek) Community Manager
8/2019 – 6/2020
Effectively oversee daily operations.
Provided staff support, ensured monthly training was completed. Created a structured atmosphere to learn and excel. Encouraged a positive resident experience while creating and maintaining a sense of community.
Generated monthly operating variance reports, petty cash management.
Operated within budget.
Initiated, organized, and lead weekly team meetings as well as monthly safety meetings.
Suggested rental rates based on weekly market survey reports. Collaborated with leasing and maintenance staff to form vacancy and availability report.
HOBBIES
Photography
Horology
Leathercraft
Areas of Expertise
● Delegation, providing positive
leadership, foresee obstacles
and adapt.
● Problem solving
● H.R. and Labor laws
● Communication
● Design and implementation of
marketing, advertising, and
promotions.
● Maneuvering client relations,
proposal generation, creation,
and delivery of presentations
● Teamwork
● Proficient with MS Office
programs and others such as
Yardi, Appfolio, ResMan,
Photoshop, Outlook, Internet
● Comprehensive understanding
of Oregon and Washington
Landlord Tenant Law,
LIHTC,WSHFC, Section-8
● Ability to efficiently manage
time in a fast-paced work
environment.
● Motivation
● Project creation along with
project management
● Supervisory competent
● Organizing, invoicing, billing
● Accurately type 70wpm and
well versed in 10-key.
Tandem Property Management (Commons at Redwood Creek) Assistant Manager
8/2017 – 8/2019
Aided in property procedures while remaining compliant with Landlord Tenant Laws, Fair Housing Laws, OSHA
Directed daily activities of property staff. Develop, hire, discharge, evaluate performance, led by example, educate.
Reviewed and executed leases, prepared reports, approved commissions, ensured compliance from residents and staff. Produced renewal spreadsheets for management approval, 72-hour and rental increase notice, court fed filing, etc. Purchase order delegation, invoicing, GL code alignment, check scan processing.
Tandem Property Management (Commons at Avalon Park) Leasing Manager
6/2016 – 8/2017
Entered property and owner information into database (Yardi) over 400 units.
Prepared ads for marketing, subsequently marketed those ads on numerous websites and social media outlets.
Property walks, ground upkeep to maintain curb appeal. Processed applications to include verifying references, income, and interpreting background checks.
Generated leases and lease renewals along with addendums and other move in forms.
72-hour notices, evictions.
Coordinated with maintenance and leasing staff. Follow up with resident (quality control)
Tigard Covenant Church Facilities and Foodbank Manager 8/2014 – 12/2018
Ordered, organized, and stored items weekly, delegated volunteers in the building of and administered weekly foods boxes. Maintained public areas, general building maintenance. Tindell and Co – Roving Leasing Agent
10/2010 – 7/2014
Point of contact between owners and residents.
Developed new business by advertising the advantages of using our services.
Entered property and owner information into database (Appfolio) over 150 properties.
Responsible for photographing vacant and/or occupied homes to prepare ads for marketing, subsequently marketed those ads on numerous websites and social media outlets.
Responded to prospective residents via email, text, phone, and guest cards, processed applications to include verifying references, income, and interpreting background checks.
Generated leases and lease renewals as well as addendums and other move in forms.
Toured properties to interested parties and answered any questions regarding the application process.
Performed move in/out and mid-term inspections.
72-hour notices, file evictions.
Acknowledged resident inquiries and respond accordingly. Coordinated maintenance requests between tenants and licensed vendors.
Schedule services and follow up with resident.
Maintained clear and concise records, P&L statements, GL, filing, bookkeeping, budgeting, notices, send reports, and other office duties.
Olive Branch Media/Fox Foto Films – Owner/Operator 2001 – Present
Development and design, budgeting, marketing. Visually capture events and produce photos and video for client and web application.
Contact this candidate