JOSEPH L. RODRIGUEZ
* ****** ****** ********, ** 11782 917-***-**** ****@**********.***
EXECUTIVE SUMMARY
Hands on Operations/Field Service Manager with more than 30 years of expertise in the telecommunications industry.
EXPERIENCE
JEMCOM SOLUTIONS
VICE PRESIDENT OF FIELD OPERATIONS 5/ 2014 – PRESENT
• Senior project manager and technical lead for planning, directing, and monitoring all system installs, upgrades, and de-commissioning of all voice and data systems and services.
• Manage day to day activities of project managers and field technicians.
• Provide quality technical services which meet end user needs at the site level while adhering to department and company policy, procedures and methodology.
• Provide leadership and direction on assigned technical projects and tasks.
• Attend meetings with internal departments, clients, owners, owner’s rep, general contractors and architects.
• Strong organizational skills with the ability to manage multiple projects and run operations at the same time.
• Strong critical thinking skills and the ability to trouble shoot and isolate problems and process information in a fast- paced environment.
HJS TECHNOLOGIES
PRESIDENT 6/2007-5/2014
• Dedicated voice and data contractor to American International Group (AIG).
• Responsible for entire project scope, scheduling and management of field personnel.
• Successfully managed voice and data projects life cycle from design to completion.
• Coordinate all telecommunications system installations for AIG corporate standards.
• Managed team members, assign tasks, set objectives and deadlines, handle documentation, and consult with internal stakeholders.
• Demonstrated telecommunications expertise, project management, communication abilities, leadership, problem solving, orientation and team work.
• Improve project cost control by eliminating needless expense
• Recruited and trained installation team
• Assisted in policy and procedure improvement in the telecommunication engineering department.
• Directed the work of junior project managers/field technicians to ensure proper project installation processes where being followed.
• Successfully planned and managed 38 office relocations and 29 office openings. NETWORK INFRASTRUCTURE SERVICES 7/2004 – 5/2007
VICE PRESIDENT OF OPERATIONS
VICE PRESIDENT OF NEW BUSINESS DEVELOPMENT
• Responsible for all estimating, work force scheduling and project management tasks.
• Developed Operational processes and procedures.
• Headed up a new Marketing initiative focusing on the company branding.
• Responsible for all new business development.
SOCIETE GENERALE 9/1982 – 6/2004
VICE PRESIDENT OF TELECOM & INFRASTRUCTURE
HEAD OF GLOBAL TELECOM TEAM
• Manager of Telecom department responsible for company’s voice services including all PBXs, trading floor systems and wide area networks.
• Managed the staff with a headcount of up to 40.
• Headed the Global Telecom initiative to converge all voice and data communications, and implement true IP network services using Cisco equipment.
• Co-headed the project to design and build two new data centers; one in NYC and the disaster recovery site in NJ.
• Project Manager responsible for the technology design, and deployment of a 1,600,000 sq. ft. office complex in the New York. The work included structured cable, voice, data and facility designs and relocating 5,000 people. Managed the Technology Budget of $21,000,000 and the 35 FTE Project Team.
• Managed all company cellular / mobile services.
• Project managed over 30 office relocations for Societe Generale nationwide. Projects ranged from 25 to 5,000 people.
• Headed the Technology Infrastructure team during the 9/11 period. We were able to move and restore all trading operations (over 300 trading positions) by the following Monday, 9/17.
• Designed and implemented the company’s first trading floor in 1989 consisting of 90 positions.
• Designed and implemented the company’s first PBX system in 1985. Installed a Mitel SX-2000 with over 1500 ports.
REPUBLIC NATIONAL BANK 9/1978 – 8/1982
TELECOM COORDINATOR
• Member of the design and implementation team for the first ever trading floor in NY using IPC trading turrets.
• Project managed several office relocations throughout the five boroughs and Long Island.
• Assisted the project manager with several new bank branch openings.
• Assisted with the Telecom yearly budget development.
• Responsible for placing all NY Telephone company phone orders. EDUCATION:
Bishop Dubois High School 1975
New York, New York
Bernard M. Baruch College 1980
B.S. Business Management
New York, New York
REFERENCES:
Personal and business references available upon request.