Property Manager Assistant
Resume:
Lorrie King
Davie, FL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Property Manager
Loyalty Management Group-Plantation, FL
March 2024 to Present
• Provide scheduling assistance and supervise property maintenance staff/vendors.
• Assist with the coordination and support of Board of Directors meetings and document meeting minutes.
• Assist with the coordination of Associations maintenance, conduct routine property walk through inspections, and process work orders and violations.
• Handle office correspondence working with associations.
• Assist with the organization of office records, service contracts, up-to-date unit owner files, and other association business files.
• Support the overseeing performance of contracted service vendors (pool, landscaping, janitorial etc.).
• Obtain competitive bids for vendors and projects.
• Manage tenant notices (tasks)
• Report any problems or issues to the property manager.
• Must follow established Company procedures and guidelines.
• Maintain a clean and organized work area.
Service Coordinator/Leasing Coordinator
Boardwalk Management LLC-Davie, FL
August 2023 to Present
Assign and complete move in and move out inspections with photos and details of repairs needed. Coordinate cleaning of units after turnover painting and repairs are completed. Works with the Service Manager in assigning technicians to property projects. Maintains and records resident files within management software; Rent Manager. Learns and trains in the Leasing Department on showings and lead management. Supports, coordinates, and facilitates teamwork between leasing & operations teams Performs daily/weekly property inspections and reporting for Director. Contacts residents and communicates all events & notices clearly and effectively. Promotes and reinforces company policies and procedures. Assists with the reporting and documenting of resident issues and complaints. Coordinate and attend social and community events on-site for residents. Ability to build positive communication with residents. Focuses on Service to residents through work orders & property appearance. Generate interest in the community by touring the property with prospects and answer questions about the numerous amenities, local community, and beautiful grounds. Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home. Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
Ensure apartments are prepared for move-in.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Homeowners Insurance Agent
Sentinel Casualty Insurance-Davie, FL
October 2012 to February 2023
440 License
• Process homeowners, investment properties, condos, rentals and flood insurance quotes through 20 insurance carriers to find the best. carrier with the lowest rate along with ensuring the customer is adequately covered via the replacement cost estimate report that describes their home.
• Request inspections to determine the home has no hazard issues with electrical or plumbing, roof, etc. Knowledge of laws and regulations and staying in compliance with each company guidelines and requirements.
• Verify all discounts on the wind mitigation inspection report and if needed corrections to the report to ensure customer receives all discounts and any other discounts their home is eligible for..
• Research home details thru various websites such as Property Appraisers, Trulia, Zillow and Google, etc.
• Skilled in assessing the individual client insurance needs and providing advice on their coverages. Discuss and explain coverages in detail, customize the policy with optional coverages.
• Process and bind insurance policies after verifying all information is completely filled out and accurate on the application.
• Recognized for building strong relationships with customers, maintaining customer loyalty and trust as well as networking to bring in new business.
Owned Business
B&L Framing, Inc-Orange City, FL
June 2005 to June 2007
• Obtain and keep all records of invoices and receipts for accounts payable and receivable.
• Ordering and purchasing supplies as well as comparing competitive prices for low and quality costs. Manage budget.
• Payroll for 3-6 employees.
• Record a spreadsheet on expense and income for accounting and tax purposes for the CPA to process. Assistant Manager
Nature's Garden Health Foods-Orange City, FL
February 2001 to February 2007
• Assist customer with questions and concerns of products of vitamins and herbal supplements.
• Order, ship and receive inventory along with negotiating purchase prices with vendors. Resident Manager
Whispering Oaks Apartments-Orange City, FL
September 2002 to June 2005
• Manage a 74 unit income based apartment complex. Maintain a high occupancy of at least 98% monthly.
• Received an "A" on audit of files property presentation and tenant reviews from Rural Development
• Collect all rents and make daily deposits. Provide customer serve to tenants and prospective tenants. Prepare tenant certifications and recertification leases and move-in packets.
• Leasing and processing rental applications by verifying all third party verifications of assets and sources of income to determine monthly rent.
• Supervise two maintenance employees and schedule tenant and maintenance requests.
• Serve non-payment notices to tenants; file evictions with attorney and attend court hearings on evictions.
• Purchase of office, housekeeping and maintenance supplies. Review and manage budget and stay within company guidelines.
• Discuss with vendors description of type of service and bid price for maintenance on improvement of property or residence quarters.
Assistant General Manager (AGM)
SUBURBAN LODGE HOTEL-Orlando, FL
November 1999 to September 2002
• Check customers in and out of hotel room.
• Supervise 2 maintenance and 4 housekeeper personnel.
• Order supplies for office and rooms within budget.
• Balance checkbook daily for cash deposit refunds.
• Check rooms for cleanliness and OSHA requirements. Education
High school diploma or GED in General education
Fort Lauderdale, FL
June 1992 to June 1992
Skills
• Microsoft Office
• Travel planning
• Accounting
• Communication skills
• Fair Housing regulations
• Account management
• Guest relations
• Guest services
• Bookkeeping
• Hotel management
• Customer service
• Microsoft Word
• Clerical experience
• Accounts Payable
• Computer skills
• Typing
• Hotel experience
• Time management
• Phone etiquette
• Office Management
• Microsoft Outlook
• Accounts Receivable
• Front desk
• Sales
• Management
• Upselling
• Cash handling
• Budgeting
• Property management
• Office management
• Marketing
• Microsoft Excel
• Hospitality (5 years)
• QuickBooks
Certifications and Licenses
Driver's License
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