Business Development Professional
Resume:
PATRICE
WATSON
**********@*****.***
Concord, 28027 NC
PERSONAL SUMMARY
KEY SKILLS
Results-driven sales and business development professional with 23+ years of experience in B2B sales, new business development, account management, and customer retention. Proven expertise in marketing, inside/outside sales, telecommunications, and collections, with a strong history of exceeding sales targets and driving revenue growth.
Skilled in consultative sales, customer relations, and B2B sales campaigns, with a passion for delivering value-based solutions to clients. Exceptional time management, communication (oral/written), and relationship-building abilities.
Proficient in Microsoft Office and related applications, with a strong focus on efficiency and productivity.
Technical Skills Soft Skills
•Sales
•B2B Sales
•Marketing
•Event Planning
•Market Expansion
•B2B Sales Campaign
•Business Development
• CRM
•Networking
•Client Retention
•Communications
•Microsoft Office
•Customer Relations Management
WORK HISTORY
REGIONAL TERRITORY MANAGER 01/2023 to 01/2024
Cedar Fair Entertainment Company - Raleigh-Durham-Chapel
•Managed corporate group outings at Carowinds and Kings Dominion Parks, collaborating with event planners to deliver seamless, high-impact experiences for businesses in the Raleigh-Durham and Southern Virginia regions.
•Conducted 25-30 sales calls per week, securing new and renewal business, generating an average of $8K-$12K in weekly revenue.
•Consistently exceeded sales targets, achieving 116% of quota in the first year and 114% in the second year.
•Specialized in B2B sales, leveraging strategic outreach and relationship management to drive revenue growth.
•Worked within Cedar Fair, a leading operator of regional amusement parks, water parks, and resort properties across the U.S. and Canada.
COMMERCIAL MARKETING TEAM LEADER 01/2020 to 01/2023
CertaPro Painters of Salisbury/Concord/Gastonia, and Charlotte/Matthews -
Kannapolis, NC
•Developed and expanded commercial painting relationships through direct and indirect marketing efforts, contributing to over $3 million in annual completed sales.
•Conducted B2B sales estimates and prepared detailed proposals to drive
new business opportunities.
•Managed relationships with industry organizations through networking, committee participation, and partnerships with local charities, fostering growth opportunities and maximizing brand exposure.
•Supported digital and social media marketing efforts, launching cross- promotional campaigns that increased social media following by 300%.
•Assisted in onboarding new commercial marketing affiliates and provided ongoing marketing support to existing affiliates.
•Worked within CertaPro, a provider of comprehensive commercial services delivered by highly skilled professionals.
ACCOUNT MANAGER 01/2019 to 01/2020
Mobile Modular Portable Storage - Charlotte, NC
•Developed new business opportunities and expanded market share within assigned territories, driving revenue growth in the portable storage industry.
•Scheduled and conducted client meetings, delivered presentations, and built strong B2B relationships to enhance sales opportunities.
•Achieved recognition as the Top Sales Producer in NY, NJ, and PA for 2019, surpassing monthly revenue goals and reaching 139% of the annual target.
•Provided customized portable storage solutions tailored to client needs, ensuring high customer satisfaction and retention.
•Contributed to Mobile Modular Portable Storage's mission of delivering exceptional service and innovative space solutions.
SALES CONSULTANT 01/2017 to 01/2019
Mobility Works - Charlotte, NC
•Managed the entire sales process for service-installed equipment, from initial quotes to final delivery, ensuring seamless customer experience.
•Conducted strategic B2B sales, collaborating with various vendors to provide customized mobility solutions for clients.
•Built and maintained strong client relationships, delivering tailored solutions to meet the needs of individuals and commercial fleet customers.
•Represented MobilityWorks, a leading provider of wheelchair-accessible vehicles, including minivans, full-size vans with lifts, and commercial fleet solutions.
LOCAL MARKET SPECIALIST 01/2016 to 01/2017
Mobile Mini - Charlotte, NC
•Managed and expanded existing accounts by identifying additional contacts and locations, driving revenue growth through tailored storage solutions.
•Conducted strategic B2B sales, effectively addressing customer needs and presenting value-driven solutions to enhance retention and profitability.
•Organized and attended local B2B networking and marketing events to strengthen client relationships, generate leads, and increase brand awareness.
•Represented Mobile Mini, a leading provider of secure and convenient portable storage containers, delivering customized solutions for various industries.
PARTNER RELATIONSHIP MANAGER 01/2014 to 01/2016
Converged Network Services Group - Charlotte, NC
•Led business development efforts, serving as the front-end recruiter for the Channel Sales Department, identifying and connecting with potential partners to expand CNSG's network.
•Built and nurtured relationships with new partners for the largest Master Agent on the East Coast, driving revenue growth and market expansion.
•Collaborated with C-level Carrier Executives and an experienced service team to support clients through the Discovery, Design, and Delivery phases of connectivity and cloud solutions.
•Represented CNSG, a Premier Master Distributor specializing in Connectivity, Cloud, and Cloud Enablement solutions.
ACCOUNT MANAGER 01/2013 to 01/2014
CP Financial Solutions - Charlotte, NC
•Managed an Accounts Receivable portfolio of 400+ accounts, ensuring timely payments, reducing outstanding balances, and maintaining strong client relationships.
•Conducted B2B sales development meetings with management, recognized for consistent high performance and contributions to revenue growth.
INSIDE SALES REPRESENTATIVE 01/2010 to 01/2014
Tel-Net - Charlotte, NC
•Consulted with new and existing customers to assess needs and recommend telecom service upgrades, enhancing customer satisfaction and retention.
•Proactively developed and maintained a robust pipeline of B2B sales clients, driving revenue growth and market expansion.
ACCOUNT REPRESENTATIVE 01/2011 to 01/2013
Williams and Fudge, Inc. - Charlotte, NC
•Managed the resolution of defaulted State and Federal student loans and institutional receivables through telephone collections (80%) and
skip-tracing/administrative functions (20%), utilizing advanced computer skills to organize a portfolio of 600+ accounts.
•Conducted B2B sales management, driving new business acquisition and maintaining relationships with existing customers to ensure continued revenue growth and client retention.
ACCOUNT EXECUTIVE 01/2001 to 01/2010
BellSouth Advertising/BellSouth Telecommunications - Charlotte, NC
•Managed inside sales, re-selling, and customer retention efforts, ensuring high customer satisfaction and sustained revenue growth.
•Provided customer service and administrative support, managing inquiries, resolving issues, and maintaining accurate records.
•Consulted with customers to assess their needs and recommend advertising and telecommunications solutions, driving sales and enhancing client engagement.
EDUCATION
WINSTON-SALEM STATE UNIVERSITY
Diploma
Marketing, 01/1998
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