Accounts Receivable Customer Service
Resume:
Angela Ortega
Morrow, GA *****
************@*****.***
Experienced professional with expertise in customer service, scheduling, accounts receivable, and administrative duties. Skilled in organization, communication, training, and maintaining a positive and efficient work environment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Accounts Payable Specialist
B&H Photo - New York, NY
June 2023 to April 2024
• Make invoice adjustments with manager’s authorization or send notification of payment.
• Maintain a log of all incoming invoices to the department and process vendor payments.
• Ensure price and quantities of supplier’s invoice, supplier’s packing slip, purchase order, requisition agree and obtain approvals from appropriate people i.e., have their initials for each transaction
• Responsible for processing and monitoring incoming payments
• Handle customer inquiries regarding account balances and payment discrepancies
• Prepare and maintain accurate records of accounts receivable transactions
• Assist with month-end closing procedures
• Collaborate with internal teams to resolve billing issues
• Review and analyze aging reports to prioritize collection efforts
• Ensure compliance with company policies and procedures
• Utilize accounting software to update and maintain customer accounts
• Participate in meetings to discuss accounts receivable performance
• Contribute to process improvement initiatives
Accounts Receivable Manager
Window fix inc - Brooklyn, NY
May 2014 to March 2023
• Adjust vendor invoices for any discrepancies in price, quantity,
• Produce cheques/EFTs, obtain signature and issue to vendors
• Record entries on purchases/sales as required
• Analysis of aged accounts receivable
• Enter invoices
• Administer company expense reports
• Process and track stop-payment requests.
• Assist in the entry of AP invoices. Review transaction reports and post batch-work
• Assist in the processing of all checks on a weekly basis to include print checks, stuff envelopes and filing documentation.
• Process all cash receipts batches daily.
• Process debit/credit memos related to Credit
Card Refunds
• Process Remote Desktop check capture for all live checks received from Customers
• Review A/R aging for accuracy and prepare any necessary credit/debits to customer accounts Education
Bachelor's degree in Healthcare Administration
Colorado Technical University-Online
September 2005 to June 2009
Accounting Licenses
Medical Billing Certification
State: NY
Skills
• Clerical experience
• Management
• Document management
• Customer relationship management
• Computer literacy
• Personal assistant experience
• Proficient in MS Office and QuickBooks
• Front desk
• Clerical Experience
• Accounts receivable
• Employ critical thinking skills and utilizing resources to actively troubleshoot hurdles.
• Communication skills
• Possess basic math skills, problem-solving skills and ability to multi-task.
• Microsoft Excel
• Microsoft Powerpoint
• Journal Entries
• Construction
• Microsoft Outlook
• ICD-10
• English
• Computer skills
• Accounting software
• Customer service
• Administrative experience
• General Ledger Accounting
• General ledger reconciliation
• General ledger accounting
• Payroll
• Outstanding 10 Key Data Entry Skills
• Research
• Organizational skills
• Data entry
• Microsoft Word
• Account analysis
• Time management
• ADP
• HR sourcing
• Account reconciliation
• Accounts payable
• QuickBooks
• Cash handling
• Bookkeeping
• Analysis skills
• Pivot tables
• Office management
• Remote access software
• Microsoft Office
• Prior experience in accounts payable, invoice processing, and bookkeeping
• Accounting
• Cash register
• Supervising experience
• Relationship management
• Mentoring
• Public health
Certifications and Licenses
Certified Professional Coder
Assessments
Warehouse safety — Proficient
October 2023
Using safe practices in a warehouse setting
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
December 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Case management & social work — Proficient
May 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Managing accounts in QuickBooks — Proficient
May 2023
Using QuickBooks software to manage business financials Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Principles of accounting — Proficient
June 2023
Preparing financial records according to federal policies Full results: Proficient
Work style: Reliability — Proficient
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
October 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
October 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate