Employee Relations Human Resource

AMI GREEN

The Colony Texas 504-***-**** ************@*****.***

Summary

Detail-oriented and results-driven Human Resource Specialist with over a decade of experience in employee relations, benefits coordination, and legal support. Proven expertise in handling benefit enrollment, FMLA administration, employee on-boarding, and legal documentation for HR functions. Adept at optimizing HR processes and maintaining compliance, with a strong track record of improving employee satisfaction and retention through effective HR policies. Skilled in managing large teams and streamlining event staffing operations.

Skills

• Employee Relations & Conflict Resolution

• Benefit Enrollment & FMLA Administration

• On-boarding & New Hire Orientation

• Legal Documentation & Compliance

• Event Staffing Coordination

• HR Process Optimization

• HR Software: Attendance on Demand, Prospr

• Pre-Trial Discovery Documentation

• TIPS/Responsible Vendor Certification

• Recruiting & Talent Acquisition

Experience

Human Resource Specialist 11/2021 to 11/2024

Sodexo Live! – Morial Convention Center New Orleans LA

• Manage employee relations for a diverse workforce of over 200 employees, resolving conflicts and improving engagement, resulting in a 15% increase in employee retention.

• Coordinate event staffing for large-scale conventions and events with up to 10,000 attendees, ensuring timely recruitment and scheduling through Prospr and Attendance on Demand software.

• Maintain and update temporary staff records, reducing administrative errors by 20% through enhanced data management practices.

• Oversee the certification process for TIPS and Responsible Vendor programs, ensuring 100% compliance across all employees.

• Conduct monthly benefit enrollment and administration for staff, improving participation rates by 10%.

• Recruiting-Onboarding-New Hire Orientation

Benefits Coordinator/Employee Relations 07/2011 to 11/2021 Sodexo Energy & Resources Harahan LA

• Spearheaded benefit enrollment for over 500 employees, maintaining accurate records and improving overall satisfaction by 12%.

• Administered FMLA leave, processing over 50 cases annually with a 100% compliance rate.

• Enhanced employee relations by implementing feedback mechanisms, which reduced grievances by 18% year-over-year.

• Led the on-boarding process for new hires, ensuring smooth transitions and reducing first-year turnover by 15%.

• Conducted regular legal audits and updated HR policies to maintain full compliance with labor laws. Legal Assistant/Production Manager 02/2007 to 02/2011 Paramount Document Retrieval Dallas TX

• Managed pre-trial discovery for legal cases, overseeing the organization and retrieval of over 1,000 legal documents annually.

• Assisted attorneys with document review and submission, reducing errors by 15% through meticulous attention to detail.

• Coordinated with legal teams to streamline document retrieval processes, improving turnaround times by 20%.

• Supervised a team of 5 production staff, ensuring the timely and accurate delivery of legal documents.

• Implemented a new documentation tracking system that reduced processing times by 25%. Education and Training

Tyler Junior College

• Associate of General Studies – Focus on Behavioral Analysis and History Diploma – General Studies

Whitehouse High School

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