Customer Service Data Entry
Resume:
TIMOTHY
SHEPARD
*********@*****.***
Ashland, KY 41101
CONTACT
SKILLS
• Customer service
• Teamwork and collaboration
• Time management
• Problem-solving
• Listening skills
• Problem-solving skills
• Multi-tasking strength
• Schedule management
• Excellent people skills
• Reliable and punctual
• Cash handling
• Cash register operation
• Flexible schedule
• Goal oriented
• HTML
• CSS
• Outgoing personality
• Exceptional customer service
• Stocking and receiving
• Relationship building
• Task prioritization
• Client service
• Sales strategies
• Meeting deadlines
Dynamic sales professional with a passion for client relationships and customer service. Possesses an
entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients.
PROFESSIONAL SUMMARY
Home Health Aide
Fivco, Ashland, KY
Sales Associate
Walmart, Ashland, KY
EXPERIENCE
September 2020 - December 2024
Assisted with activities of daily living including cooking, cleaning,
• preparing medicine and personal care.
Offered companionship and emotional support to clients while
• assisting with daily tasks.
• Prepared beds and changed linens, maximizing patient comfort. Utilized excellent time management skills to ensure that all assigned
• duties were completed within the specified timeframe. Maintained confidentiality regarding patient information at all times in
• accordance with HIPAA regulations.
• Responded to client requests in a timely and compassionate manner. Maintained accurate records of patient care, condition, progress, and
• concerns.
Demonstrated ability to provide compassionate and respectful care
• for elderly patients in their homes.
September 2014 - December 2022
• Greeted customers warmly and offered assistance.
• Helped customers find and select products.
• Kept work area clean, organized and free of clutter at all times.
• Performed cleaning tasks, keeping store neat and organized. Assisted customers with product selection to ensure customer
• satisfaction.
Operated cash register and POS to handle purchases, refunds, and
• exchanges for customers.
Demonstrated exceptional customer service skills, resolving customer
• complaints efficiently and courteously.
Greeted and escorted customers to product racks and shelves to
• assist with finding merchandise.
• Sales development
• First aid and safety
• Meal preparation
• Patient care
• Light housekeeping
• Housekeeping
• Medication administration
• Recording vital signs
Organized merchandise displays to promote higher levels of customer
• engagement.
Established a positive rapport with customers by delivering friendly,
• personalized service.
Provided accurate information about products, prices and availability
• both in person and over the phone.
Built relationships with potential customers by providing helpful
• advice on product selection.
• Tagged new merchandise for sale and updated signs. Encouraged customers to make additional purchases and suggested
• relevant items.
GED
Ashland Community and Technical College, Ashland, KY EDUCATION
June 2019
CERTIFICATIONS
• Web Development
Contact this candidate