Product Designer Senior

Lennox Prince Jr.

Senior Product Designer· Certified Scrum Master

Hey, I’m a Senior Product Designer with experience creating digital products and solutions for over 7 years. I have a background in Photography, Videography, Graphic Design, Project Management and Content Curation.

Creative

Chicago ***************@*****.*** 646-***-****

/lennox-prince/ www.jrprince.design Website Password: Lennox-Prince-UX Education

Lambda School / UX Design Certification / 2019

Zero to Mastery / Motion Design Certification / 2023 Northampton Community College / Associate in Psychology

/ 2014

Skills

Fraud UX & Risk Mitigation

Design fraud detection and prevention tools with a focus on user experience.

User Research & A/B Testing

Conducted research to refine user flows and reduce friction for legitimate users.

Scalable Design Systems

Building reusable components for consistency and

efficiency.

Data Visualizations & Analytics

Creating dashboard that improve fraud detection, reporting, and decision-making.

Visuals Design

Creating visually compelling and user centered interfaces that enhance usability and brand consistency.

Strategic Presentation Design

Crafting executive-level PowerPoint decks to communicate design strategy and business impact.

Web Flow & Framer Web Design

Designing and prototyping responsive websites with Framer for seamless user experiences.

Motion Design & Video Editing

Creating animation and editing videos using Premiere Pro and Jitter to enhance storytelling and engagement. Photography & Content Creation

Leveraging a background in photography and content creation to produce visually impactful assets for digital and print media.

Senior Product Designer— Superfile May 2024 - Present Led end-to-end design of a streaming platform for 1.4M+ users, optimizing onboarding and security features.

Project managed 7 engineers, aligning business goals with agile initiatives. Designed and developed a platform to create, manage, and distribute a new file type (.super), including user to user file management, a pay-to-unlock flow for file access, and a macOS application for monitoring file monitoring file movement, possession, and access control. Implemented a user-centered design process, shifting the company focus from engineering- led to product and user driven, resulting in faster iterations and fewer redesigns Security Platform SaaS Streaming File Transfering

Lead Product Designer — Synctera (Full time) Oct 2023 - Mar 2024 Implemented progressive design changes to fraud detection dashboards, improving visibility into suspicious transactions and reducing false positive by 20% Conducted internal user interviews with fraud analysts and compliance teams, refining fraud case resolution workflows.

Developed risk assessment tools that improved fraud monitoring for fintech clients, enhancing real-time transaction security.

Redesigned alert and notification systems, reducing notification fatigue while increasing fraud response accuracy.

Partnered with engineers and product managers to streamline authentication, KYC & KYB, and transaction verification and banking support flows. Fintech BaaS Fraud Internal Tooling User Research

Lead Product Designer — Doorvest (Full time & Consultancy) Oct 2021 - Feb 2025 Increased design buy-in by 15% by leveraging Linear to track and optimize product team performance and task completion across multiple sprint cycles. Developed a customizable and scalable design system that streamlined engineering handoffs, improved conversion rates, and freed up engineering resources A/B testing and configuration. Facilitated live user research sessions to validate new design concepts, identify pain points, and gather actionable insights for feature ideation and product improvement. Utilizing Hub spot, Clarity, and Google analytics Led A/B testing initiatives, optimizing key user journeys that resulted in higher engagement and lower user drop-off rates. Implemented research-backed UI enhancements, increasing user trust and reducing friction in transactional workflows.

Created FTUE onboarding instructional flows that helped decrease customer service tickets and request by 20%.

Proptech Web app Marketplace User Research Property Management Software UX Design Specialist — Play Money! (Contract) 2023 - 2024 Created marketplace layout on both Web and IOS mobile application. Designed and optimized the full onboarding flow for accredited investors, ensuring compliance with KYC standard and increasing sign-up to investment conversion. Fintech Mobile Application Marketplace Investment Platform UX Designer — M13 (Freelance) May 2023 - 2025

Conducted in-depth interviews with seasoned investors and product owners, analyzing feedback to inform product strategy and enhance user experience. Designed and presented branding strategy to founders and investors, delivering style guides, typography systems, and product direction insights that influenced funding and roadmap decisions.

Designed and prototyped multiple MVPs, shaping investor pitches and influencing early-stage product direction.

Worked alongside product leaders from Adobe, Stripe, Nike, and Meta to bring industry-best UX practices into design workflows, improving efficiency and execution. Agency Freelance Prototyping Branding

Lead UX Designer — Pareto Intelligence (Full time) Mar 2020 - Jun 2022 Established a scalable design system, improving efficiency and consistency across enterprise applications.

Designed data-driven dashboards for healthcare companies like Cigna, Blue Cross Blue Shield, and Human enhancing usability and decision making for internal teams which allowed millions of dollars to be reconciled.

Led the transition from Tableau to Looker, improving clarity and accessibility of financial data visualizations.

Conducted UX audits and A/B testing, optimizing workflows and reducing user frustration. Healthcare SaaS Data Analytics Data Visualization

Team Lead — Lambda School (Part time) Apr 2019 - Jun 2020 Customized challenges to elevate students' proficiency with design tools such as Sketch, Figma, and Adobe XD.

Hosted daily meetings to address students' pain points and challenges throughout the course.

Provided senior management assistance to junior designers, overseeing the development and improvement of students’ technical skills.

Orchestrated design sprints that incorporate engineer feedback by actively participating in team-wide design jams

Reviewed design documents as well as handover methodologies used by student designers. EdTech Bootcamp Team Lead

UX Designer — TresseNoire (Intern) Apr 2019 - Jul 2019 Functioned as the sole designer for an SMS-driven product, crafting wireframes and task flows rooted in user needs and company user research. Collaborated with designers and developers to generate intuitive, user-centric software. Formulated personas by synthesizing user research and operational data. BeautyTech Internship SMS Integration Web app

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