Accounting Lead
Resume:
Frank Robert Umstead **** Hinckley Road
Orlando, FL 32818
*********@*****.***
EXPERIENCE
Empire Auto Parts, Orlando, FL. - Accounting Lead
June 2023 - Current
Oversee the handling and processing of large-scale daily cash and check transactions, upholding the highest levels of accuracy and security. Ensure meticulous reconciliation of cash receipts, accurate preparation of bank deposits, and strict adherence to internal control procedures. Supervise the processing and recording of check transactions, maintaining regulatory compliance and thorough documentation. Prepare and complete end of day closing tasks. Make payment collection calls to customers with past due balances. Process application of credits and refund checks for customers. Review requests for credit applications to determine if the customer is creditworthy. Customer Service:
Direct and improve the handling of both internal and external customer calls, ensuring exceptional professionalism and courtesy. Train and mentor the team in effective customer service strategies, resolving inquiries and issues efficiently and satisfactorily. Address customer inquiries, resolve issues, and provide accurate information promptly. Develop and maintain strong relationships with customers through effective communication and problem-solving. Team Management and Development:
Manage, mentor, and develop a team of accounting clerks, promoting a culture of collaboration,efficiency, and continuous improvement. Facilitate effective communication within the team, providing ongoing training and support to enhance skills and performance. Participate in strategic planning, process optimization, and policy development within the accounting department. SKILLS
MS Office
Bookkeeping
Financial Statements
Balance Sheets
Accounting Systems
Exceptional
Organization
Customer Response
Superior attention to
detail
Good listening skills
Flexible & Adaptable
Customer service
Statutory Reporting
Finance
Summary Report
General Ledger
Accounting
General Ledger
Reconciliation
Bank Reconciliation
Account Reconciliation
Financial Statement
Preparation
Remote Environment
Frank Robert Umstead
U.S. Anesthesia Partners, Maitland, FL. — Bookkeeper June 2018 - May 2023
Prepare and analyze daily/monthly bank statements to postings. Ensure accuracy and timely reporting. Oversee day-to-day accounting needs, including processing payments and deposits. Resolved accounting discrepancies with critical thinking and thorough research. Keep depository accounts current and accurate with timely reconciliations. Develop and maintain reconciliation processes with excel spreadsheets, data repository and multi-system balance workflow. Updated and maintained daily general ledger information. Handle deposit records for 3 regions with accurate deposit updates, payment processing and reconciliation. Managed, maintained, and prepared financial statements and reports. Reconciled bank statements and payment batches on a daily basis. Performed daily reconciliation tasks, including balancing and reconciling payment posting department. Reconciled daily credit card transaction. Reconciled 3rd party daily credit card transactions. Reconciled refund transaction. Assigned deposit batches to the payment posting department. Respond to financial inquiries in a timely and accurate manner. Research payment and credit card deposits. Assist manager by assembling and presenting any requested information for preparing for the month end reporting. U.S. Anesthesia Partners, Maitland, FL. — Payment Specialist April 2015 - June 2018
Kept managers informed with daily activity reports detailing invoicing, payments, and notable issues. Processed payments using expertise in GE. Resolved receivables variances and reconciled accounts, working closely with management to improve accuracy. Post payments accurately to patients accounts on a daily basis from daily lockbox deposits. Make adjustments as necessary when posting payments per contracted fee. Post patients payments accurately to account on a daily basis from daily lockbox deposits. Report any underpayments and/or discrepancies. Balance assigned batches on a daily basis. Work with team members and/or supervisor to resolve issues. 1820 Hinckley Road
Orlando, FL 32818
*********@*****.***
ACCOMPLISHMENT
Promoted to Lead from
clerk within a 5 months
time frame due to my
previous work history,
organizational skills and
my attention to detail.
Promoted to bookkeeper
from payment specialist by
being proficient in posting
payments with accuracy,
efficiency, detail and
proficient in reconciling
batches on a daily basis.
Created a reconciliation
excel spreadsheet to better
keep track of deposits and
what personnel was
assigned to post what
General Ledger and 835 file
deposits to post,
Frank Robert Umstead
NCG Medical, Maitland, FL. — Payment Specialist
July 2011 - April 2015
Kept managers informed with daily activity reports detailing invoicing, payments, and notable issues. Resolved receivables variances and reconciled accounts, working closely with management to improve accuracy. Managed private insurance, Medicaid, and Medicare billing with high accuracy. Created invoices and processed payments using expertise in the Practice Management System. Read, interpret, and post payments from explanation of benefits to patient accounts with minimal or no error rate on a daily basis. Make adjustments as necessary when posting payment per contracted rates. Post payments within a timely turnaround. Notify Supervisor of any underpayment and/or discrepancies of payments from payers. Balance batches assigned via Practice Management System on a daily basis. Report any batch issues for prompt resolution. Work with team members to ensure that departments close each month within a timeline set. Work with team members to resolve payment issues or problems.
EDUCATION
Pinellas Vocational Technical Institute, Clearwater, FL August 1991 - January 1992
Computer Software, Business
Largo Senior High School, Largo, FL. — Diploma
September 1984 - June 1988
General studies, Business
1820 Hinckley Road
Orlando, FL 32818
*********@*****.***
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