Quality Engineer Control
Resume:
John Lane
Lancaster, SC 29720
*********@*****.***
Phone: 803-***-****
EDUCATION: 2014-2017 University of South Carolina Columbia: May 2017
B.S., Organizational Leadership -GPA: 3.88
AREAS OF EXPERTISE:
Lean Manufacturing
5S
Process Engineering/Development
Quality Control/Assurance
Supplier Development
Root Cause Analysis
Continuous Improvement
Leadership/Communication
Quality Management Systems
PROFESSIONAL EXPERIENCE:
March 2024 – Present Isola LLC Ridgeway, South Carolina
Senior Quality Engineer
Lead ISO Audit with 3rd party with only 1 minor finding reported.
Conducted several MSA’s to validate each defect withing the process, while also gather data to present to global team.
Updated standard of work for the quality department, while writing new SOP’s, Forms, Quality Alerts for various departments within operations.
Provided KPI’s to compare against past and current trends, as well as developing new standards provided by such data.
Developed and successfully implemented safe launch processes for eight processes to support our QMS.
Spearheaded scrap reduction efforts of #1 defect code at the facility, leading to cost savings of 60K per month.
7/2022 – 3/2024 Ink Projects Fort Mill, South Carolina
Quality Engineer/ISO Leader
Oversee QA responsibilities and reports.
Maintain the quality performance specifications for two separate locations for cross functional communications.
Monitor performance trends and identify where additional process gaps exist for continuous process improvement.
Collaborate with teams to support efforts of cohesion and morale growth.
Navigate with teams in the development of necessary processes and work instructions.
Provide statistical information to understand the relevance or significance of change.
Responsible for response to customer complaints to protect customer satisfaction - (CAR, CAPA, NCR, Root Casuse).
Lead routine internal ISO site audits and facilitate the training of new internal ISO auditors.
Responsible for scheduling and facilitating external ISO audits along with reporting all findings with leadership team.
Manage process workflows in Core Compliance Platform for complaint action responses and document control work instructions and standards.
7/2021 - 7/2022 Constantia Blythewood Blythewood, South Carolina
Quality Manager
Responsible for developing, managing, and verifying a Quality Management System complaint to the ISO 9001:2015 and IATF 16949 standards.
Continually developed and implemented quality and process improvement activities to improve overall QMS and plant performance.
Diagnose quality evaluations necessary for further testing.
Investigate internal/external complaints for validity and report to the quality director.
Facilitate error minimization, process improvement, and consistency in method by creating work instructions for best practices and corrective action plans with use of Six Sigma Tools.
Determine personnel hard/soft skills to enhance team effectiveness and individual growth supported by routine assessments. Maintained a training matrix for the quality control team.
Lead all 3rd party audits with FDA, ISO, SQF, various vendors.
Conducted external audits of suppliers to verify and validate quality standards that were aligned
3/2021 - 7/2021 Manchester Farms Columbia, South Carolina
Quality Manager
Lead QMS process, procedures, and work instructions to be upheld to SQF, USDA, and FDA standards and guidelines.
Developed continuous improvements for verification and validation for in-process quality test in poultry processing facility.
Lead sanitation team for pre-shift inspections, as well as trained for GMP, Food Safety, and Food Defense.
3/2019 - 3/2021 Footprint LLC Richburg, South Carolina
Quality Manager
Implementation of QMS to a new facility. Developed quality KPI’s and monitored trends that would lead to continuous improvements.
Lead team of 16 direct reports on 24/7 shifts and monitored performance, evaluations, trainings, and development.
Established CCP’s throughout the process to identify high risk areas within each process.
Used 5 why’s, fishbone diaphragms and other methods to determine root cause analysis for continuous improvement and CAPA’s.
Eventually established SQF certification for location after one year at facility
4/2015 - 1/2019 Nutramax Laboratories Lancaster, SC
Incoming/Quality Supervisor
Responsible for all incoming raw materials such as packing, bottles, labels, and a various array of raw materials needed to make vitamin supplements.
Supervised a team of 6 at two locations as they inspected, tested, and provided samples to quality laboratory for testing of both new and in-process materials.
Provided KPI’s and other forms of data to support trends to management.
Ensured all incoming materials were logged into LIMS correctly, as well as given to quality lab for specific test.
Conducted internal audits within the incoming quality department, as well as other areas of manufacturing.
Ensured all tests were verified and validated before being released to production for consumer usage
2/2012 - 4/2015 Cardinal Health Fort Mill, SC
Planning Analysis
Developed relationships with customers to understand the demand and expectations of products and services.
Provided clear communication between customers and internal site as to provide confidence of shipments.
Followed procedures of “HOT” materials to be processed internally before shipments.
Provided weekly forecast to provide to operations and communicated expectations with leadership.
Maintained KPI’s to present to management staff to track delivery dates.
8/1993 - 5/2010 Wal-Mart Distribution Laurens/Pageland, SC
Quality Technician/Internal Auditor
Provided continuous improvement to warehouse processes by implementing CAPA’s from internal and external complaints.
Worked with cross-functional teams to resolve observations found to be out of tolerance.
Provided training for food safety and food defense, as well as HACCP and GMP, ISO and FDA
Monitored CAPA responses to verify and validate all processes implemented worked correctly.
Accomplishments:
Reduction of Sample requirements – 60% process reduction = 180K
Creation of serval test methods to mimic consumers product to ensure no paper made food packaging would not lead to defective materials. Reduced failure rate by 46%
Six Sigma Yellow Belt Project – Lead to reduction of damaged inks sent to the customer = $700k profit
Individual SQF Practitioner certification led to Footprint becoming SQF certification in 2020.
HACCP Certification led to annual training of all individuals at facilities
Food Safety and Food Defense certification led to annual training for all employees.
Internal audit certification led to monthly audits that focused on ISO 9001:2015, FDA, and SQF requirements and certifications
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